Mill Hotel

, Chester, United Kingdom
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Mill Hotel

, Chester
3 star

Rooms: 21

Milton Street - Chester - England - CH1 3NF - United Kingdom Hotel Website | | 44 01244350035
373 Traveller

Reviews - Mill Hotel

Not Family Friendly
Submitted by: Anderson in 02/04/09
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Family Traveller
The Hotel was a real dissapointment on arriving no space at front of hotel to park then when walked into reception was hit by alot of drunks who were not staying at the hotel but had come to watch football in the bar. The reception staff were not friendly and everything was a bit of an effort for them. The children were not allowed to dine on the resturant boat so went to hotel resturant were the food was awful cold and overpriced. all in all would never return which is a shame because chester is a lovely place

Historical Traveller Reviews of Mill Hotel

Great value, helpful friendly staff, good bar

from albion104
I stayed at the hotel with 19 friends on a girls weekend. I live locally so was given the job of checking out the local hotels. I phoned The MIll and asked to see some rooms before we booked. The lady at reception was very helpful and gave me a full guided tour of the different types of rooms and the facillities they have to offer. She spent about 1/2 and hour showing me around. On that basis we all booked rooms.

The rooms are clean and the staff were very friendly and helpful. The bar is a real ale bar with a very good selection of beers, wines and spirits. The bar was very busy and has a good buzz and atmosphere. If you want a quiet drink then this is not the hotel bar for you. The bar food has generous portions and was good value The breakfast was hot, plentiful and tasty. When one friend rang reception to report the light bulb had blown in the bathroom someone came up within minutes to replace the bulb.

As we were staying during unseasonably warm weather I did find my room a little warm. However, if we kept the windows open the noise from traffic and people coming out of the near by night clubs kept us awake. I'd recommend the hotel to friends again, but suggest they ask for room away from the ring road. It would be good if the hotel had fans or air conditioning in the rooms, especially those by the road.

The hotel has a variety of rooms, which is one of the reasons we chose the hotel. Trying to accomodate 19 friends on differing budgets could have been rather difficult. Some wanted inexpensive rooms while others wanted to treat themselves to something a bit more luxurious and expensive.The Mill managed to please everyone. There were single, twin, triple and quad rooms available.

Overall The Mill is very good value for a city centre hotel. I'd recommend it to others and I would stay again.

re in England

from BinDereDoneDat
I stayed in the Mill Hotel recently while I was over for a business meeting. The hotel is centrally located in Chester, but the location itself is a little grim. The front of the hotel faces onto what looks like a back yard where cars are parked, the other sides fronts onto the canal which would be nice if the water in the canal were not a dirty brown.

The room itself was quite small and the bathroom smaller still, but everything worked and it was clean.

The hotel is typically English in that it is unimpressive rundown and overpriced - I paid St £ 73 per night which is €110, and for €125 per night the previous week I was in a much better hotel in Italy.

The breakfast in the hotel is poor, but English people do not seem to notice - the croissants were hard and stale, and then you had the usual bacon, eggs, sausages - a sort of cholesterol food frenzy.

I think the Queens Hotel down near the station is much better and only about 5 minutes walk away.

Any other hotels I've stayed in in Chester are each as bad as each other.

Someone else had booked the Mill Hotel on my behalf and they thought it was fine - but when you compare with Continental hotels it's poor - for €47 per night in central Berlin I had a much better room and a much nettr breakfast.

This review reads negatively for the hotel, but to be fair I stay more in hotels on the continent, whcih are generally a lot better. Judging by the reviews given by UK residents they think this hotel is great.

I'm glad I don't live in the UK!

Great stay

from emstrjg
We stayed at the Mill for 2 nights in July having booked with some misgivings after reading mixed reviews from earlier in the year and were very pleased that we did. We chose to pay extra for a Premier Room. We were on the top floor with a balcony overlooking the canal - not that it was balcony-sitting weather. The room was very spacioius, well-furnished with a good shower in the bathroom. The location was excellent in that we could leave the car in the car park and walk along the canal to the city centre in less than 10 minutes. We ate in our first evening and intended to eat out our second night. However, we enjoyed our meal so much that we chose to do the same the next evening. When we booked we were unaware that there would be jazz in the main bar on one of our nights. Excellent it was too. An unexpected bonus. There's plenty to see and do in Chester and its environs and the Mill Hotel provides a very good base.

simply the best

from helen029
We have been staying in this hotel since 2003 and have stayed so many times now ive lost count. The restaurant on the boat is superb and a great experience every time. The gym and spa excellent. The breakfast good whatever time you turn up, always hot and plenty of it. The bar area friendly and like a normal pub, lots of beers choices. The disco good, varied music to suit most tastes. We never get the car out once we arrive, plenty to do in walking distance. An excellent italian restaurant nr the cathedral if you want a change. The staff friendly and helpful. The snack bar lovely food, all fresh. We always ask for a room on the new side as these seems to be bigger and a bit better decor. We got married in chester last april and stayed at the hotel after, the staff were great helping with flowers etc.

Great Overnight Stay - Would Highly Recommend

from ronoh

A Colleague and I facilitated a party of 20 people at The Mill Hotel & Spa in Chester for an overnight stay recently. We organise a number of events throughout the year at various hotels/venues across Cheshire, though this was our first overnight experience. As part of the event we booked onto the hotels ‘Barge Dinner and Casino Cruise’ for the evening.

Feedback is an important factor to our funding, so we have to ensure we provide a reasonable standard and quality of venue and events for our participants to encourage them to access what we offer. We always ask participants for written feedback with honest comments, and encourage constructive criticism. Some of the following comments are a small flavour of what we received, though pertaining specifically to the hotel:

1. A wonderful, relaxing day. Everything about it was perfect.
2. We would definitely come again – x 2.
3. Good central location. Very enjoyable, especially the cruise.
4. Everything about the trip was excellent from the hotel to where it was situated, to the enjoyable evening (this was aimed at the casino cruise).
5. It was such an experience and something completely different. I would definitely recommend this to anyone else.
6. Had a really lovely time.
7. The complete package was excellent.
8. Hotel facilities and cruise great, laughed all night. Well recommended.
9. Had a great night on the cruise, and a bit of fun with the casino.

Obviously when booking a group event, group dynamics play a big part in the success of the event but the venue and atmosphere are, we feel, equally important. It came as no surprise to learn at the end of our stay from the duty manager Neil Grice that The Mill Hotel is a family run business. The attention to detail from booking our event to our departure was a first class service from warm and approachable staff who genuinely wanted to help. Particular thanks have to go to Bernie, Maretta, Emma and Helen from reception, Diane from housekeeping, and last but not least John who ran the Casino, and who deserves a medal as well as thanks!

Another event in Chester coincided with our stay which meant the hotel appeared full to capacity, though this did not affect the efficiency or quality of service at all. We ordered food and drinks throughout the day and it was all hot, fresh, generous portions and excellent value for money. The hotel is ideally situated with only a short walk along the canal to the centre of Chester, and the railway station is close by. We had very good feedback from participants about the Beauty, Pool (which is a very good size for a city hotel) and Spa facilities, and the Wine Bar does a lovely Cappuccino. The Barge (by virtue of what it is – 3 steps down) has no disabled access but the staff are close by at all times to assist with entry and exit onto and off of it.

Our group covered a range of ages with a mix of both male and female. The genuine pleasure, enthusiasm and appreciation of our party were so consistent, and added to our own experience, we highly recommend this hotel if you are considering a trip to Chester – and 20 people can’t all be wrong! I would personally go as far to say I would happily organise a family trip with my husband and 2 children aged 18 and 16 and feel certain we would all equally enjoy it. We also have another event booked for 26 people in Feb 08 and everyone is asking to come with us on that one!

A Good Choice

from The_Great_Stuartio
We stayed at the Mill for 2 nights in August and I was impressed. The hotel is in a good location by a canal and very close to the city centre.

The hotel bar is very reasonably priced and has a very great atmosphere. It stays open very late (we were there until 3am one morning and they were still serving when we left) and also serves local and speciality beers which is a nice touch.

I was most impressed with the staff, in the hotel and the bar. They were always friendly and eager to help.

I didn't use the spa and pool myself but my wife did and said that they were of a good standard.

A few negatives though. The rooms, although comfortable and clean are a little dated. And finding your way around can be difficult, the hotel is like a maze in places!

We ate at the restaurant on the Friday night, which was OK but had a live singer which was aimed at a slightly older market.

Overall though we thoroughly enjoyed our stay and would definitely stay again.


from kazzaglen
We have just returned from a weekend break and thoroughly enjoyed our stay. We particulary enjoyed the dinner dance on the Friday night the waiters were very attentive and the food was excellent.

We stayed in the club rooms in the South wing, they were large, clean and very comfortable, we found the reception staff to be very polite and helpful.

The location of the hotel was perfect it was just outside the centre but close enough to walk into.

We will definately be recommending this hotel to our friends and family and we will definately be coming back.

A great and reasonably-priced hotel in Chester

from Samishsailor
We stayed there in July of this year and were glad we did. It was a great price -- althou an out-of-the-way location. We found the hotel after a disappointing stay at Ye Olde English Inn. Anyway, a young staff member (Haley) was so kind as to show us 5 rooms and lower the price to fit our budget. The hotel has a great pool and exercise facilities, complete spa, and just about the best draft beer selection I have ever seen -- 41 I think! Also has live jazz some nights. A find!

Nice Canal Side Hotel

from Chester360
We stayed here earlier this year and were glad we had booked this hotel, it was a good price and nice location on the Chester canal. We found the hotel at [--]

Under Starters Orders

from JONEYLiverpool
Just spent another fantastic weekend at The Mill our tenth year of doing so 10 ladies went to the Races. Hotel excellent Value for money. The management & staff are extremely friendly, good food & service, facilities are brilliant. This hotel impressed us all on our very first visit & has continued to do so every year since, the improvements made to the hotel have been done with the comfort of the guests as the top priority & it shows, every year something new added. Well done already booked again for next year.

Top Local Tips for Chester

Get local advice We found which has loads of good photos of Chester.

See it once, but don't return Chester has a nice walk in teh daytime around teh roman Walls. It also has a clock tower which is quite prety. Other than these there is not much in Chester. It's very quiet and afeter 5pm is like a ghost town. There is a good restaurant in teh Centre called chez Jules - this is actually very good value, good atmiosphere and lively. Probably the bst place to eat in Chster. Other places are fairly deserted.

Don't overlook upstairs When walking around the pretty historic city, don't overlook the upstairs shops & bars. nothing in particular but walking along historic upper walkways was "different"


Other names for Mill Hotel

  • mill hotel chester
  • Address: Milton Street - Chester - England - CH1 3NF - United Kingdom
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