Green Bough Hotel

, Chester, United Kingdom
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Green Bough Hotel

, Chester
4 star

Rooms: 15

60 60 Hoole Road - Chester - England - CH2 3NL - United Kingdom Hotel Website | | 44 01244326241
296 Traveller

Reviews - Green Bough Hotel

Historical Traveller Reviews of Green Bough Hotel

Fantastic hotel

from tiggyw
We stayed at the Green Bough for our wedding night and it was just out of this world. Suite was huge & absolutely beautiful, so luxurious. We had chocolates and strawberries in the room upon arival and there were Molton Brown tolietries in the bathroom along with robes & slippers etc. Our stay was so perfect that we will return for our wedding anniversary. Could not fault a thing - can't wait to go back.

Perfect - Thankyou!

from A TripAdvisor Member
The first time we visited Chester approx 15 years ago we stayed at the Green Bough. Then, it was a middle of the range but very good guest house, it was clean, comfortable and had friendly staff. Chester is one of our favourite places and we visit most years, however we have not stayed at the Green Bough for about ten years, opting for economy at the local travel lodge! (You know how it is when bringing up a family!!)

However, as this year was a special birthday for my husband (50yrs) I therefore decided to treat him to something special, I had seen advertisements and reviews for the Green Bough over the years and longed to return, this then was the perfect opportunity! I booked the Arley (junior suit) as a birthday surprise!

We were was not disappointed, in fact it was everything I had dreamed of and more! David was thrilled to bits with his surprise (I had told him we were staying at the Comfort Inn! I did'nt tell him where we were really staying until he had parked the car in the Comfort Inn car park, its about three hotels from the Green Bough!!) We were spoiled rotten from the moment we arrived, firstly by Janice who greeted us warmly and showed us the necessities (like where to relax and to dine, and our beautiful room!) and then with the excellent service from all the staff, they were all very helpful and polite, we were made to feel welcome and very special. "Absolutely first class"

Complimentary champagne and chocolates on arriving, toiletaries in the ensuit, dressing gowns and slippers in our room (and the lovely teddy bear sat on our bed!) added to the lovely little touches which made the whole experience so extra special. Our Suit was furnished to a very high standard, beautiful, comfortable, clean and luxurious throughout. The food was out of this world, a definate culinary experience!

When I initially booked I had asked Philip if it would be possible to arrange a bouquet of flowers on my behalf for David. He assured me that was not a problem and asked me what flowers I would like and my price limit - they were absolutely beautiful, thankyou!

All in all the whole experience was one to remember always. We will definately be back when funds permit, and hopefully we wont have to wait until the next big birthday!!

Thankyou to Janice & Philip and all their wonderful staff for helping to make our stay so relaxing and extra special.

Beautiful, Clean and super friendly

from A TripAdvisor Member
What a super hotel! One of the best I have stayed in anywhere in the world. The work that they have put into creating this little delight is just incredible. It is no wonder that they are winning awards for the hotel and restaurant.

I can honestly say that this is the only time I have stayed in a hotel where everything has been perfect.

Overpriced

from janices7
Upon arrival, we were upgraded to a junior suite from our regular room which was great. The suite was luxuriously appointed with all the upscale perks like 4 poster beds, sofa, flat panel TV and DVD player, beautiful décor and artwork, etc. Breakfast was decent, but not great. There aren't really any "grounds" to speak of or exceptional common areas to relax.

We were 1 of 2 couples staying the evening so unfortunately, the restaurant was not open which was a HUGE hassle. I'm partially disabled due to an illness and was completely worn out from the long car ride so going out to find dinner was not something I felt like doing - we instead ordered a pizza for delivery. Upon its arrival, we found out that they "prefer" that guests don't eat in their rooms. While I understand their hesitation, it was a bit rude considering the fact that the restaurant was closed and there really aren't any restaurants within walking distance. I'm sure this helps keep the place super clean, but as other reviewers have mentioned, the hotel staff has gone overboard with respect to this issue.

Generally speaking, everything at this hotel is overpriced. If we hadn't been upgraded to the suite, I would have been terribly disappointed with the price that we paid (I saw the other rooms and they weren't worth the $ and I don't believe if we had paid full price for the suite that it would have been worth the $ either). We were charged $5 US a bottle for 4 oz of ginger ale which was ridiculous, but like I said, there aren't any shops/restaurants within close walking distance so we just sucked it up and paid. While the rooms are nice, we'd likely opt for a less expensive option.

A Luxury Stay.

from A TripAdvisor Member
Where do you start with an hotel like the Green Bough?

Yes, it is luxurious, comfortable and a smart place to stay, but anybody who has stayed there will have probably used these words before.

We would describe it as intimate and scrumptious. In the seven consecutive years we have stayed at the Green Bough there has never been a backward step. Everything has gone forward with huge leaps.

There was a time when we just came to Chester to shop. Now we go to Chester for the Hotel. Janice and Philip have become what I hope are good friends. Such is the draw of this small hotel that we always book the next stay on our arrival.

Anyway, got to dash and bring in the ducks for the night, love to both of you. Best wishes to all your staff.

s not

from callingalltheheros
Some times hotels try to be something they are not. Sadly this is an expensive example of exactly that.

The decor is all wonderful and the little touches add a talking point but sadly there is no atmosphere or character - The owners obsession with cleanliness and order seems to have stripped the hotel of any pleasure - If you were to drop a crumb or spill your drink you would no doubt not be allowed back in.

I stayed with my Girlfriend recently and we found the hotel to be not much more than a good B&B

Don't get me wrong, this is without doubt one of the cleanest hotels I've stayed in and the rooms were very nicely appointed and comfortable, if a little small.

The food was fine, a little flash - a case of presentation over substance - pricey too!!

The lady who checked us in was to say the least rather abrupt and clearly doesn't understand body language, insisting on giving us a guided tour and explaining how we can spend our time - when in fact all we wanted after a 3 hour drive was a shower and a drink.

The restaurant was rather empty for most of the evening and although we had some pleasant background music, one felt somewhat uneasy. The lounge was also a tad snug and again lacked any atmosphere - everyone sat in silence, frightened to death of creasing the cushions in this private palace.

Overall I would say that for those who think they are posh and think that £30 for a bottle of wine that is £6 at Tesco is value for money then this would be a place to consider. No notable vintage on the wine list - just typical wholesaler supplies.

It's also worth mentioning that the hotel is quite a hike into town and you have to take your key as if your not back by about 11pm the doors are locked, the lights out and the bar closed.

I would suggest a better wine list, a concierge or night bar worker and some extra thought with the menu alongside some slightly warmer and less formal staff could lift this hotel to the heights the decor and overall presentation, oh and the price, currently dictate.

A 5star hotel by any other name

from A TripAdvisor Member
This is one of the finest hotels I have stayed in. Quite a compliment as I have stayed in good hotels around the world.The decour is excellent with high quality furnishings throughout the whole hotel. The suite I had was particularly comfortable with a whole range of toiletries,hospitality tray and a cuddly teddy bear on the bed. The restaurant was a culinary experience with a well balanced menu and the service was excellent.The wine cellar was varied and the wines I drank were excellent. This hotel has reached a very high standard which shows from all the awards on display in the reception.
The whole experience was exemplary and I will be visiting again and again

quite good - not exceptional

from A TripAdvisor Member
We stayed at the Green Bough after reading the excellent reviews on Trip Advisor. The bedroom (de-luxe), so we paid extra, was very comfortable with good quality furnishings and toiletries. Nice biscuits with the hospitality tray but not replenished. We opted for the evening meal on both nights as it was available for £20 per head instead of the usual £40, so we were told. In fact the price Mon - Thurs is £20 anyway. The presentation was vey good and service excellent. However on both nights the main couses failed to impress. I had fillet steak which was almost tasteless and my husband had an equally unimpressive duck dish which any self respecting Chinese take away could equal. On the second night my monkfish and salmon was nice but my husband's lamb dish tasted of the parma ham that it had been wrapped in. Puddings and starters though were very good and the cheese selection excellent. Wine was very pricey -cheapest bottle £25. Staff were very helpful but the gestapo like messages in the bedroom regarding eating and drinking own wine and food were OTT. At the price £450+ for 2 nights I doubt we will be back.

Loved the bears!

from kat101
This hotel is fantastic!!!! The staff are so friendly and make you feel very welcome and immediately right at home. Our first surprise was that we had been upgraded to a junior suite, complete with cast iron four poster, sofas and a large teddy bear who we promptly named Arley after the room. We ate in the hotel both nights and the food was excellent - the chocolate pudding is to die for although the Bloody Mary sorbet has to be an acquired taste!
If it was possible to transport this hotel around the country I'd stay here everywhere I went! This is the measure by which I compare all other hotels and sadly so far they've all come up lacking. Absolutely loved it and would definately go again when funds permit!!!!

Just what the doctor ordered!

from RhinoLeeds
With our hectic livestlyes the occastional weekend away is precious and our stay at the Green Bough certainly re-charged the batteries. We were made to feel so welcome on arrival and being first time visitors to Chester the time taken to advise on the best places to visit was greatly appreciated. We stayed in the Arley (junior suite) which was lovely with all those special finishing touches. Our first stop was the roof terrace with a chilled bottle of wine, on a lovely summers evening what more can you ask for. We couldn't have wished for a more pleasurable dining experience than in the Olive Tree the food, service was excellent, I had the Sole which was mouthwatering and my husband had the steak after which he complemented the Chef, it was cooked to perfection. A coffee and a brandy 'or two' in the lounge completed a lovely day. Breakfast didn't disappoint and proved the perfect start to a busy day touring the city which we thoroughly enjoyed, we agreed Chester is a lovely mixture of two of our favourites cities in England, York and Bath.
Before leaving the Green Bough we booked out return visit in August.
Thanks so much to all the staff for a lovely weekend.

Top Local Tips for Chester

Politic If you are like us and cannot stand nightclubs/ pubs with blaring music and bouncers at the door, I recommend you visit The Politic,24 Watergate Row North. The staff are fab and they have a most amazing variety of cocktails etc on offer. I especially love reading the bar menu. It is obvious the owner has gone to a lot trouble concocting this and it is full of wonderful qoutes. The food is superb and is very reasonably priced. House red is £13...very reasonable. It is also an appropriate place to visit during the day as I have taken my kids there too in the past.

Upstairs at the Grill The best place to eat steak in Chester.But you must book ahead.

15 minute walk to the city or 5 minutes by taxi The hotel is situated on a busy main road; we walked into Chester in around 15 minutes. A taxi to the city centre cost just £3.70 and dropped us right outside the town hall.

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Other names for Green Bough Hotel

  • hotel green bough
  • green bough chester
  • Address: 60 60 Hoole Road - Chester - England - CH2 3NL - United Kingdom
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