Best Western Queen Hotel, Chester, United Kingdom
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Best Western Queen Hotel, Chester
Traveller Reviews
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Official Contact Details - Best Western Queen Hotel
- Address: 63 City Road - Chester - England - CH13AM - United Kingdom
- Phone: 1244305000
- URL: http://www.bestwestern.com/
- Official Website:
- Hotel Class:
- Rooms: 129
"We stayed for four nights at the Queen in Chester recently and loved every minute of it. As well..."
"I stayed there for 2 nights on business. The hotel may be the best you can get in Manchester..."
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Reviews - Best Western Queen Hotel
3 reviews
(Showing 1 - 3)
A fantastic hotel
Submitted by: Nic in 04/30/09
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
We stayed for four nights at the Queen in Chester recently and loved every minute of it. As well as great staff, catering and room service, the hotel itself is a joy to be in with its bizarre mix of Roman, Victorian and Edwardian architecture and artifacts, both real and faux. Descending the magnificent staircase you could be forgiven for thinking that you had been offered a part in an episode of Poirot. One American resident was overheard to say,"We came all the way over here to visit the museums, but don't need to leave the hotel"! Furthermore, Chester is a great stepping off point for visiting the Wirral and bright lights of Liverpool. We shall certainly be looking for an opportunity to stay at the Queen again.
Major problems with this hotel
Submitted by: Ed in 12/12/06
- Age Group: 51 - 60
- From: United States
- Traveller type: Business Traveller
I stayed there for 2 nights on business. The hotel may be the best you can get in Manchester area, but boy, they sure can't cater to the business traveler. My internet connections in the room were spotty and inconsistent. The bar and lobby areas tolerate smoking and there's the smell of smoke all over the place. My room was not cleaned consistently; the last night it looked like they barely spent time to service the room. The restaurant has a good breakfast and the staff was very efficient and friendly but the rest of the hotel doesn't make me want to go back unless I absolutely have to.
Caring
Submitted by: Iris in 10/05/05
- Age Group: 60 +
- From: United Kingdom
- Traveller type: Retired
Having to visit Chester for the purpose of attending a court case relating to access for my orphaned grandson was likely to be a traumatic experience for me.
However, the quality of the care and attention which I was shown by the Best Western Hotel staff did so much to alleviate the anxiety and worry connected with my stay.
We were upgraded to a first class room, mainly reception told us so that we would not be disturbed by a company Christmas party being held that evening at the hotel and I thought that this was a really thoughtful gesture.
The room was absolutely excellent and the meals which we had at the hotel were first class.
It was a shame that my stay was not to be associated with a happier or more relaxed occasion but Best Western did their utmost to help and support us and for that I was most grateful.
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