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Star Rating:
 |
| No. of Rooms:
129 |
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| Phone:
1244305000 |
Fax:
1244318483 |
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 | | for Best Western Queen Hotel in Chester |
| Total of 2 reviews |
Showing listings from 1 to 2 |
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| Submission date: 2006-12-09 - Date of Stay: December 2006 |
| Submitted by: Ed - From: United States |
| Type of Traveller: Business Traveller - Age Group: 51 - 60 |
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| Major problems with this hotel |
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I stayed there for 2 nights on business. The hotel may be the best you can get in Manchester area, but boy, they sure can't cater to the business traveler. My internet connections in the room were spotty and inconsistent. The bar and lobby areas tolerate smoking and there's the smell of smoke all over the place. My room was not cleaned consistently; the last night it looked like they barely spent time to service the room. The restaurant has a good breakfast and the staff was very efficient and friendly but the rest of the hotel doesn't make me want to go back unless I absolutely have to. |
| Was this review helpful? Yes - No |
2 out of 2 readers found this review helpful |
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| Submission date: N/A - Date of Stay: December 2004 |
| Submitted by: Iris Anderson - From: United Kingdom |
| Type of Traveller: Retired - Age Group: 60 + |
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| Caring |
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Having to visit Chester for the purpose of attending a court case relating to access for my orphaned grandson was likely to be a traumatic experience for me.
However, the quality of the care and attention which I was shown by the Best Western Hotel staff did so much to alleviate the anxiety and worry connected with my stay.
We were upgraded to a first class room, mainly reception told us so that we would not be disturbed by a company Christmas party being held that evening at the hotel and I thought that this was a really thoughtful gesture.
The room was absolutely excellent and the meals which we had at the hotel were first class.
It was a shame that my stay was not to be associated with a happier or more relaxed occasion but Best Western did their utmost to help and support us and for that I was most grateful. |
| Was this review helpful? Yes - No |
4 out of 4 readers found this review helpful |
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