Menzies Cambridge Golf Club Hotel

, Cambridge, United Kingdom
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Menzies Cambridge Golf Club Hotel

Rooms: 134

Bar Hill - Cambridge - England - CB3 8EU - United Kingdom Hotel Website | | 44 01954249988
265 Traveller

Reviews - Menzies Cambridge Golf Club Hotel

Historical Traveller Reviews of Menzies Cambridge Golf Club Hotel

very good hotel overall

from bobthestag
we stayed at this hotel for 2 nights on a bed breakfast and evening meal basis and found it a very pleasant experience. it has had some recent refurbishment which has been done to an excellent standard. the restaurant is top quality and the service was very good. breakfast was good but dont go in last off as the staff are very stretched and the food quantity suffers a bit, but dont let this put you off. the wine waitor deserves a special mention. his name is jon and he comes from madeira. he is very customer friendly which we find is very important. we got his life story almost but he was superb, even if his boss kept giving him funny looks which were uncalled for. the leisure facilitys were good even tho there never seems to be any water machines near the sauna and steam rooms. we stopped in a double exec room which are located in the refurbed part of the hotel so well worth the extra. cambridge itself is fantastic. coming from a place like mansfield as we do it was a refreshing change to see lots of culture and more importantly, friendly people and faces. we went round the city all day friday, visited numerous bars and had a good time. its very multi-cultural but the mix works. would definately stop at this hotel again even tho its a 15 quid taxi ride each way into cambridge.

Awful, do not stay here!

from Penfold07
We stayed here on 17th November for 1 night on the way back from staying in suffolk. I hated the place. The recepionist was so rude and unhelpful it was unbelievable. I had a far better experience in Madrid the week before even if they only spoke a little English. The price was £105 for 2 staying dinner bed and breakfast. The receptionist asked to swipe my card on arrival as security but keyed in £155. No explanation, I had to beat it out of her. It was for any extras added to the room. I always use cash. Hotel policy to add £50 as security on purchases to the room and somebody doing a runner. So everyone has to be seen as dodgy! Didn't tell me when dinner was or when breakfast was or if I'd like a morning alarm call or paper. Job's worth springs to mind. Asked about dinner to which she said she could book me in if is so wished. Doh, I've paid for dbb. She had to check the computer and ask somebody else whether we had got it included. The evening restaurant staff were polite and the food was ok. The restaurant was dead so we got each course seconds after each other, talk about eat and go! Cheapest price for a glass of wine was £7.95!! Breakfast was so greasy my wife felt ill looking at it. Stick to the cereal/coissant/toast. The room (158), well, it was so hot and no radiators on either. It was the fact the hot pipe ran through the room. Bathroom was shabby. Found hair around the sink and bath and some form of brown gunk splattered over the tiles. Never been in such a cramped bathroom. View, what view! Courtyard wish washing line and shed! So wish I had stayed in a hotel in or nearer Cambridge. It takes a bit to get into and parked in the city centre. DO NOT STAY HERE!

Mixed review

from Tony-guinness
Spent one night at this hotel to see Cambridge, but note it is a few miles from the centre. Hotel itself is nice, modern, good size room (we had an executive room) nice friendly bar (bar food looked good) with outside seating area overlooking golf course. Can be a little noisy as next to busy road. Good leisure facilities but, and this is a big but, don’t even bother with the restaurant, the service is so poor and the staff can be rude. We appreciate it was busy but we see no excuse for the people to be so rude we even had to open our own bottle of wine “did you want me open it” we were asked. Food itself was ok - just! If you go for breakfast expect a long wait unless you go very early / late.

Good value

from Mr-Hanky
Having read the other reviews we were a bit apprehensive but found the hotel to be far better than most people had said.

We paid £140 for a double room for two nights including breakfast and thought it represented good value for money. The breakfasts themselves were excellent, but I would avoid the peak time, which seemed to be around 10am on the Sunday - as whilst the staff were trying their best, there clearly weren't enough of them and the service suffered as a result.

The rooms were clean and tidy, and we found the staff to be helpful. You can use the gym, pool, sauna, steamroom and jacuzzi for free as well, which was an added bonus - and they were well kept.

Overall, we couldn't find too much to fault, if you're looking for a relatively cheap and clean hotel with decent facilities and a nice hearty breakfast then you should be just fine. If you're looking for the lap of luxury then you'll probably be disappointed, but then what did you expect for £70 a night?

Watch out for the fire alarms!!

from Julia01
After reading the previous reviews on this hotel, I was a little concerned but was pleasantly surprised. I had booked a standard family room and was told that this would have a double and single bed. I decided that my 2 boys could share the same bed and so was happy with this room. However it would appear we had been upgraded to a larger room at no extra cost as this had not a single bed but a double sofa bed and air conditioning.
The hotel was being decorated when we arrived but it did not inconvenience us during our stay. The staff were very polite and helpful although I was not asked if I required a morning newspaper at check in. The health club was also a relaxing way to spend a couple of hours.

The major drawback during our stay was the fire alarms. We stayed Thursday and Friday night. Thursday night we had an alarm at 10.30pm and was evacuated outside for approximately 45 mins. We were given foil capes as it was a cold night and were kept well informed. My 9 year old son however was a little scared at the experience.
We returned to the hotel on Friday night and noticed that there was a management dicussion taking place around the fire alarm centre. Lo and behold at 2.45am the alarm went off again and another evacuation outside. This time we were only out for 10 minutes and the fire crew were not called. We were told that a guest had been showering and set off the alarm. We did not notice any guests with wet hair and who would shower at that time of the morning?!. We suspect that this was just an excuse as the next morning the fire alarm was being repaired again.
It was a sham as the hotel is really pleasant and looks as though it will be even nicer once Menzies have finished their refurbishment. I would definitely go back-if they could assure me that they had fixed the fire alarm!!

Terrible, nothing to commend it at all

from sprout64
I was booked into this shabby hotel in June. The first 'standard' room they showed me to was as hot as a sauna and dirty. Cobwebs round the window and curtains and marks on the table. I spoke to the lady on reception and was shown another room further down the corridor. As I collected my luggage (no one helped me into the room or out of it) I met the cleaner going in with a feather duster, she was grumpy looking and reminded me of Acorn Antiques, she flicked a bit at the general area of the window, so I helpfully pointed out where the marks were on the table, just in case she missed them - because she obviously had the first time. Room number two was equally hot and pokey (this is supposedly a four star hotel) and this time I had long blond hairs on the blanket. I asked for the duty manager. A hot and bothered looking man arrived and offered to upgrade me to an executive suite. This at least had air conditioning and even though it was less shabby these rooms are all in need of a refurb.

Breakfast was hysterical. I stood around waiting for a table to be cleared for 6 minutes. They kept telling me it was all a bit difficult because someone had called in sick. In the end I cleared my own table. Breakfast was less than inspiring, I took the butter off another table because that never arrived and had to get the coffee changed because it was full of grounds.

They ordered me a taxi into Cambridge that took 50 minutes to arrive (they said it would be 15-20). Not their fault I suppose but don't use the firm they use, book Lion Cabs instead. [By the way this hotel is miles from Cambridge, cab fare will cost you £15-18.] Whilst in reception I enjoyed the spectacle of a young woman from reception called Rebecca telling the plumber in loud echoing terms that he was needed in room 124 sharpish because 'it's really minging' - nice.

They tried to charge me the full rate for the executive suite when I booked out and to top it all I left a linen shirt in my room. When I called up and eventually got to speak to housekeeping they said nothing had been found. I KNOW I left that shirt in the room and I even know where - odd that they didn't find it then.

You have been warned, avoid this place at all costs. Colleagues stayed at The Felix which is lovely and much closer to Cambridge.

Steer Clear

from sapbloke
What a hotel. 4 star NOT. I've stayed in better 2* hotels. Rooms are shabby, dark and hot. 32degrees outside and they wont open the windows. After complaints to dept manager was basically told that it was due to security & heatlh safety reasons. One can perish in the heat in the rooms !. Complained to head office and lo and behold my window is now unlocked .. victory !

The hotel is being renovated ... will take a lot to bring it up to standard. Sports facilities are good ... no lifeguard on the pool though. Evening meal was good , although we got short shrift when asking for wine from the waitress... as it was not her job !. Eventually got white wine , even though ordered red. bizarre.

breakfast very efficient.

Faulty Towers!

from CarlaLondon
This hotel certainly is not a 4-star! More like a Travel Lodge with a Spa.

The staff are rude, slow and appear to not want to make eye contact in case they have to assist you.

My partner and I recently visited on a Dinner, Bed and Breakfast weekend. First night at dinner we waited 10 minutes to be seated, 25 minutes to order drinks and when our starters arrived they were nothing like the 'A La Carte Menu' described. On leaving the restaurant our bill had to be corrected 4-times, to which the manager behaved like this was our fault!

Breakfast was a similar scenario with one member of staff using the expression 'For ---- sake' when asked could we order some tea and coffee from him! Apparently this isn't his job, even though we were pointed in his direction after asking one of the other waitresses.

Our room was average (not very clean) with a tiny bathroom, home to Ants.

The best thing about this experience was the massages we had, other than that I would advise to steer well clear.

Could be much better

from anon14London
Was a little disappointed with this hotel, considering the price. It has now changed its name to the Menzies hotel (but the sign still says Moat House and they didn't mention this on the phone, so went in not knowing if it was the right hotel!). There is a general lack of information from the staff. When we checked in we weren't told we had to book a time for dinner, or when breakfast was, or that we that had to pick up a token at reception in order to get out of the car park (which caused some embarrassment when we couldn't get out and caused a queue behind us). The rooms are fairly dated and average. The dinner was v. disappointing being a vegetarian - they seem to think all veggies eat fish. I was also looking forward to a "veggie breakfast" with veggie sausages but there wasn't a veggie sausage in sight. It could be so much better. But I would recommend going to the Tesco Extra (follow the signs to the Superstore - only a few minutes away by car). Biggest Tesco I have ever seen!

fag ends

from poppy053
On arrival at 2p.m, room was not ready, there were cigarette ends on balcony (our room was a non-smoking room) and yet again when visiting a Moat House Hotel - we had a fire alarm in the early hours of the morning, someone probably smoking in a non-smoking area.
Breakfast was good but coffee was like ink and only got it after asking three times. Very disappointed going back to "sleep inns".

Top Local Tips for Cambridge

Getting to the Menzies Hotel If you must come to this hotel, get a bus from Cambridge. It cost us £12 in a taxi from Cambridge to Bar Hill [where it was situated] and of course you are then miles from anywhere [except an out of town Tesco supermarket and Industrial estate]. There are frequent buses back into Cambridge and the fare is £1.60. Cambridge is a lovely city, but to enjoy it to fullest you need to be based in the centre where there are lots of cafes and bars.

Getting to cambridge The hotel is a little way out from the town and even if you drive there is nowhere to park in town either get the bus which runs every 20 mins or a taxi will cost £12 each way. OR drive within a mile of the town park and get a cab for £3.00!!

The A14 If your journey involves the A14, avoid peak times as the traffic is horrendous

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Other names for Menzies Cambridge Golf Club Hotel

  • menzies hotel cambridge
  • menzies cambridge hotel
  • Address: Bar Hill - Cambridge - England - CB3 8EU - United Kingdom
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