Doubletree by Hilton Cambridge Hotel
Reviews - Doubletree by Hilton Cambridge Hotel
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Business Traveller
Want to see more hotels? View all hotels in Cambridge
Historical Traveller Reviews of Doubletree by Hilton Cambridge Hotel
Very average - not terrible but not goodfrom weekendHertfordshire
Then the pool incident, door from hotel to pool was locked once we had swum, with receptionist who had key refusing to leave her post as she was on her own. Door was only round the corner, ut she suggested we go right round the outside of the hotel to get back to the room, in December ! With damp swimming costumes and flip flops.....
Very Averagefrom A TripAdvisor Member
We wanted to open the sliding window, but this was jammed. I rang reception and the girl just huffed and said "try pulling the lever down" as I told her, this was the only way to open the window anyway. I had to ring them twice more before someone came up to sort it out. This seemed like too much trouble.
The room was average for the price but Cambridge itself is a lovely place. I would go back to Cambridge but not to this hotel. Over priced for what it is. Staff were moody and unhelpful. Our breakfast was included in the price however, we were not told this nor were we told what time to go down for breakfast so we assumed the breakfast was extra. One good point was the food in the restaurant for dinner. It was superb, other than that 4/10. I wouldn't bother with this hotel.
Very poor value for the money. Overpricedfrom A TripAdvisor Member
Arrived at hotel and got parked ok in the complimentary (for hotel guests) car park. Didn’t have to queue at reception – bonus! Got our room keys and the receptionist wrote down our room number 211 on the card. We went to our room as stated on the card – only to find that neither key card worked the door! Went back to reception and said that neither keycard worked for room 211 so she reprogrammed them Went back upstairs, tried the first on – it didn’t work, then tried the second one – which worked but upon walking into the room we soon realised that someone else’s stuff was already in the room!! Quickly headed back downstairs and told her, she looked into it and realised we were supposed to be in room 241 – her writing had made the 4 look like a 1. We then got the keys for our actual room and went upstairs.
Upon entering the room it looks exactly like a room in the holiday-inn chain. Pretty small (for the money per night) and the bathroom was ok, nothing special though! A bit disappointed that we paid £139 (which was actually a cheap rate!) However, bed was very comfortable.
The gym was adequate – not huge but had a variety of machines (1 of each) to keep you busy! The pool was nice and there was also a sauna, steam room, jacuzzi and solarium – which again, were all free to hotel residents.
Breakfast – hmmmm, where do I start. At weekend it is served until 10am. We got down there at 9:45am and found lots of people sitting around. As the hotel was full for this particular weekend, they didn’t have enough tables for people breakfasting. So you had to put your name on the list and wait to be called. 20 minutes later we were in – only to find hardly any food left! We were told that more would be our shortly – another 15 minutes later and they bought some more food out – which obviously by then meant that the food that was there originally had all gone a bit congealed!! Managed to get enough scraps together to get rid of the hunger-pangs for a while!
As we booked the breakfast in advance we only had to pay £8 ( I say “only” because if we’d have paid when we arrived its £13.50 each!!) but NO WAY was the breakfast worth £8, let alone £13.50!! Very disappointed so we told the receptionist when we checked out and they knocked the price off our total bill (think they must’ve had a lot of complaints that morning!) so all-in-all the whole breakfast process took us over an hour!!!!
The hotel location was central and inside was nice and clean but I would not go back to this hotel – unless it was £50 a night with breakfast included!! It was very very overpriced for what it was and the size of the rooms were one of the smallest I’ve stayed in (even though this was the most expensive hotel I’ve stayed in in England!)
Very disappointed :(
Nice Hotelfrom A TripAdvisor Member
Do ask for a fan as there is no air conditioning in the rooms.
fine location, good for conferencesfrom A TripAdvisor Member
Just OK for the pricefrom A TripAdvisor Member
There were two good features about the hotel. The first one was that it was centrally located in the town, making it an easy walk to most anything. The River Cam runs alonside the hotel, and there is a nice park for taking a leisurely stroll, or a flat bottomed boat ride. My wife and I walked the path that follows the river and it was very nice. The only problem with having a nice park and river for boating right next to the hotel, as you can imagine, it gets fairly noisey from the crowds. Especially when your window is open to try and catch a breeze into the room.
The park and river is really popular among the locals (mostly college kids) to hang out when the weather is nice.
The other good feature was that the hotel resturant was pretty good. A little expensive, but worth it. We had breakfast, and dinner there. The dinner was out on the patio overlooking the river and it was very scenic.
Pros: Central location, scenic river location. Nice resturant.
Cons: No A/C. Noise coming from the park and River Cam
Do yourself a favour, stay at a Travel Innfrom aliandmark
I stayed at the Garden House for 1 night. The room and bed was comfortable, but that's about all I can say for the hotel. The room was far from well equipped, no hairdryer and no welcome pack.
To be quite honest I was expecting a little bit of luxury and what I got was a room which cost me 3 times the amount of a Travel Inn and not as nice.
I cannot believe that this hotel has achieved #1 in the ratings. Do yourself a favour and save yourself some money.... stay at a nearby Travel Inn.
Great locationfrom CarolynBristol_UK
Superb hotel in central locationfrom hairy_cornflake
Not as nice as I expectedfrom A TripAdvisor Member
It was a big hotel, with so many rooms, so I think they didn't do a good job in keeping its quality. The room was not that new or well managed, but it was clean. The location is great, next to River Cam. Don't forget to ask for a room with the river view if possible. The view and breakfast were great, and probably the only worth points of the hotel.
It was too expensive a hotel in Cambridge, and should provide better service and room quality according to their price. I stayed in a very nice B&B in Oxford, and was much cheaper.
Won't especially recommend for staying in this hotel, only if you can get a good deal.
Top Local Tips for Cambridge
Evensong at Kings college One of those things 'to do before I die'. I enjoyed it for the experience but wouldn't do it again
Bikes Consider renting bikes for a week. You can cover most of Cambridge easily on bike.
Punting If you have never gone punting before and no matter how good you think you are, take a chaffuered punt first. By doing this you will get a tour of the colleges and bridges and not take the risk of falling in. I would recommend the one inside Trinity by the river.
Other names for Doubletree by Hilton Cambridge Hotel
- hilton international cambridge
- hilton cambridge
- garden house hotel cambridge
- garden house hotel
- doubletree cambridge
- cambridge hilton international
- cambridge hilton
- cambridge garden hotel house
- Address: Granta Place - Cambridge - England - CB2 1RT - United Kingdom
- Loading Image...
- Loading Image...
- Loading Image...
- Loading Image...
Hotels Near Doubletree by Hilton Cambridge Hotel
- Royal Cambridge Hotel Cambridge, England Distance: 0.5 km / 0.3 mi
- Crowne Plaza Cambridge Hotel Cambridge, England Distance: 0.5 km / 0.3 mi
- Lensfield Hotel Cambridge, England Distance: 0.5 km / 0.3 mi
- Best Western Gonville Hotel Cambridge, England Distance: 0.8 km / 0.5 mi
- Helen Hotel Cambridge, England Distance: 2 km / 1.3 mi
- Centennial Hotel Cambridge, England Distance: 1.3 km / 0.8 mi
- Hotel Felix Cambridge, England Distance: 3.1 km / 1.9 mi
- Lovell Lodge Hotel Cambridge, England Distance: 3.7 km / 2.3 mi
- Holiday Inn Cambridge Hotel Cambridge, England Distance: 5 km / 3.1 mi
- Best Western Cambridge Quy Mill Hotel Cambridge, England Distance: 6.5 km / 4 mi
- Menzies Cambridge Golf Club Hotel Cambridge, England Distance: 8.6 km / 5.4 mi
- Sleep Inn Cambridge Hotel Cambridge, England Distance: 11.4 km / 7.1 mi
- Duxford Lodge Hotel and Le Paradis Restaurant Cambridge, England Distance: 13.2 km / 8.2 mi
- Swynford Paddocks Hotel Newmarket, England Distance: 15.2 km / 9.4 mi
- Olivers Lodge Hotel Huntingdon, England Distance: 18.8 km / 11.7 mi