Crowne Plaza Cambridge Hotel

, Cambridge, United Kingdom
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Crowne Plaza Cambridge Hotel

Rooms: 204

Downing Street - Cambridge - England - CB2 3DT - United Kingdom | 44 08704009180
362 Traveller

Reviews - Crowne Plaza Cambridge Hotel

Historical Traveller Reviews of Crowne Plaza Cambridge Hotel

would certainly stay again

from martysfan
We have just had a one night stay and would certainly stay again.
the room was very clean, nicely furnished.
the shower was great which is unusual in a lot of hotels, the towels were clean and fluffy.the bedding was clean and the bed comfortable.
the buffet breakfast was one of the nicest weve had anywhere.
the only thing i didnt like was that the room was far too hot and the windows dont open. we did have a fan in the room which we had to use most of the time.but apart from that no complaints at all.

Wonderful hotel.... very comfortable

from A TripAdvisor Member
I stayed at this hotel in Sept of 2005. It is really one
of the most beautiful hotels I have stayed in anywhere..
The decor of the room was very nice..the bedding
very comfortable, with earth tones in the coverings,
and carpet; a large closet, and modern plumbing !
Shower with separate knobs for temperature and
volume of water (better than any other I saw in
Britain). Lots of fluffy towels; really a beautiful,
comfortable room, and it was huge... I really enjoyed
my stay there and would stay there again... It is
also close to all the great sites in Cambridge...
Very few negatives: the food in the restaurant was
somewhat expensive so I found other places to eat
in the neighborhood... the
only other negative is that, as of this writing (9/05), there
there is construction going on at a city site RIGHT BEHIND
the hotel; the noise started way too early, with a digging
machine that was excavating and banging away
at 8 a.m.... it was obnoxious... but of course this is
not the hotel's fault....hopefully, the construction will
be finished soon.. otherwise, a great hotel..

(sigh) Cambridge hotels just suck

from Spacrawler
Am I the only one who wishes for JUST ONE decent hotel in Cambridge? I've been a visitor there over the last thirteen years, and there has been no improvement whatsoever in accommodation choices. I stay at the Crowne Plaza for two reasons - its location, right in the city center, and it is a known quantity. As they say, they devil you know is better than the one you don't.

This visit (6 nights) was the same as others over the years. Expensive (almost $200 US a night), worn, rather unclean guest room, absolutely no ventilation in the guest rooms or the halls (there is now a letter from the manager by the thermostat explaining the room is "air-cooled" - hah!), and lousy sheets and sagging mattresses. There is only dim lighting in the room and bath. The TV sometimes turned on by itself in the middle of the night. And one of those damned auto-charge minibars where you get charged if anything is moved, making it impossible to use otherwise. There always seems to be a fire alarm or two in the middle of the night; this visit didn't disappoint (4:45 AM on a Sat. morning), but this time the gas was either shut off or damaged so there was no hot water in the hotel up until when I checked out. Housekeeping is very slow with the job; they were often still cleaning rooms at 5 pm.

I have no problem with the staff and the public areas are well-kept, and air-conditioned. I haven't eaten there in years but I remember it being overpriced.

I guess my main gripe is how the Crowne Plaza website brags about super duvets and linens, power showers, quiet floors, and overall upscale ambiance, and this property falls short in every regard. It's really misleading to have this brand name on the property.

I'd be happy with a clean airconditioned Motel 6 in this lovely but ancient town. I've tried the Garden Moat House (thumbs down) and the University Arms (ditto). Is there some place I am missing??


from MarshaCoupe
There are two good things about this hotel: The location is excellent being smack-dab in the middle of the museums, universities, and town center. You can leave your car in the garage (they park it for you) until you are ready to go. The staff too tries to be accommodating --- but this hotel has so many problems that even the best of staff find it impossible to be responsive.

The three worse things about this hotel are (1) It has no air circulation, no air conditioning, and no ventilation whatsoever. It is unbelievably hot and stuffy --- even for cold-blooded travelers like my husband. Every person we met during our miserable 48-hour stay here complained bitterly about the lack of proper air circulation and breathability.

(2) There is a major construction project going in the neighboring lot (they’re building a huge mall) It starts before 8:00 a.m. and continues all day long. This will be an ongoing feature at this hotel for the next several years.

(3) The rooms are shabby and terribly overpriced. Our bed cover had a hole in it and was obviously old and tattered. They replaced it with a slightly better one (it might go for 2-pounds at your local Sue Ryder) The feeling of the room is like a budget motel. We saw other rooms that were as bad or worse than ours.

We paid an outrageous 212-pounds a night. Parking was 10-pounds.

Cambridge is a tough place to find a good hotel. There does not seem to be any value here, though the city itself is quite lovely. If we had it to do again we’d probably stay at the Garden Moat Hotel. It gets equally bad reviews (like seemingly all Cambridge hotels we researched) but it is in a beautiful setting along the River Cam.

Survives only because of its location

from A TripAdvisor Member
I stayed at this hotel in June and it was one of the hottest days of the summer. I was told when I booked that they had a/c but realised when we got to our room that it was just a cooling system that might as well not be there. The room was very average and didn't feel very clean - I don't think they hoover the carpets very often. The reception area is fine and the staff were ok, but really the only thing that I will remember this hotel for was the great location. It is very close to the shops and colleges. Overall I would say it is a very average hotel, and the high rates are only because of location so if you are going to stay here then make sure it is because of location and don't expect any luxury.

Hot Hotel, Nice Staff

from A TripAdvisor Member
We stayed in the Crown Plaza from July 10th - 14th. We paid the highest rate there of any of the hotels we stayed in during our trip to England. The hotel was hot, hot, hot. We were given a fan. No AC. They have an "air cooling system." The included breakfast was very good. The staff was friendly. Housekeeping services were below average. The telephone in our room would not accept incoming calls. I would not stay here again.

No A/C

from triphappy
We stayed at the Crowne Plaza for one night, July 1. The hotel was not worth the cost, though I found many places in England to be way overpriced. Worst of all the A/C in our room and most, if not all, of the hotel wasn't working. No mention of it when we checked in. When we called to the front desk they sent someone to look at it and who brought a fan. He admitted that it was broken throughout the hotel and there was no relief in sight.

hot and skuzzy

from traintravelLondon
This will make me sound like a demented housewife, but I promise I have only modest standards in the housewifely academy.

The room I occupied (262) had a bathful of water (presumably left by the last occupant) and nasty ingrained marks on the carpet and the blanket. It looked as if someone had thrown up by the bed closest to the window. Although I'm sure the room had been cleaned, the dirt is just too ingrained.

The corridor carpets also need a good steam clean. I know it rains a lot in Cambridge in the winter, but time to clean up now.

Like many hotel bathroom shower curtains, there was a whiff of urine when the shower curtains were pulled. Hotels simply need to take down and launder shower curtains routinely after guests (especially, I imagine, male guests, though that might be sexism on my part).

The windows don't open (or mine didn't), and there is no effective air conditioning - just a portable fan, and a sort of air circulation machine, that sounds as if a lorry is driving through the room.

The cleaning and reception staff I met were helpful, but I think there may be a management problem. Worth asking for a really clean room before you book in. (And clean up 262 before your next guest Crowne Plaza - a message I also left with reception when I checked out).

A good base in the centre of Cambridge

from A TripAdvisor Member
We were warmly welcomed into the hotel by the friendly receptionists, which boded well for our visit. We had also pre-booked our hotel parking (a must if you want to be guaranteed a parking spot in the centre of Cambridge!), so the concierge was able to take our car round to the car park straight away.

We were attending a show at the Corn Exchange which is a mere 3 min walk from the hotel, so ideally placed.

The room was spacious and very clean, something that is mostly rare in four star hotels! However, the room was incredibly hot and we turned on what we thought was air conditioning, but it was actually air cooling - which didn't really cool the air. The concierge quickly brought up a fan within 5mins of us complaining, which was really quite powerful.

Breakfast was a good selection of goodies, buffet style. This was included in the price of our room as we'd managed to get a good deal from the Crowne Plaza's own website.

First rate stay!

from A TripAdvisor Member
Seven-night stay was one of best ever in UK (& we've been every year for 15 years). Attending reunion. Comfortable room. Buffet breakfast excellent. Staff extremely friendly. Well located in center of Cambridge. We'll stay here again!

Top Local Tips for Cambridge

Ariving and departing If you fly into Stansted the bus into Cambridge now drops off at Parkside and not Drummer Street

Black Cat Cafe & Trockel Ulmann und Freunde Black Cat Cafe: 2 The Boardwalk, Mill Road, Cambridge. 01224 248972.....Great cafe for lunch. Have a nice selction of good food and desert to choose from. Trockel Ulmann und Freunde: 13 Pembroke Street, Cambridge. 01223460923...........Again great for lunch. I enjoyed their daily soups.

Experience the history of the town We had a guided tour of the city on the Saturday afternoon and had a particularly good guide. What we learnt from him we would not have found out on our own. Also, you must have a punt on the river Camb (but to really enjoy it, hire a boat with a man to punt it for you). Had a great meal at the Loch Fynne Fish Restaurant and a great Japanese meal at the Teri-Aki restaurant.


Other names for Crowne Plaza Cambridge Hotel

  • crowne plaza hotel cambridge
  • crowne plaza cambridge
  • Address: Downing Street - Cambridge - England - CB2 3DT - United Kingdom
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