Balmer Lawn Hotel, Brockenhurst
Reviews - Balmer Lawn Hotel
Read 311 additional reviews of Balmer Lawn Hotel at TripAdvisor.
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Historical Traveller Reviews of Balmer Lawn Hotel
Pleasant country hotel in the New Forestfrom Lee38
The food in the restaurant was good and I enjoyed the breakfast. The decor in the dining room is a bit bizarre though - a bit of a hybrid between classic and modern.
There is a nice bar in the hotel with a fire you can sit round - be warned though drinks here are really expensive - almost £7 for a glass of wine!
There is a small pool and jacuzzi at the hotel but I didn't use these so can't comment on these.
The hotel is located about 5 minutes from Brockenhurst main street and right in the middle of the New Forest so an excellent location from which to enjoy the local countryside.
Great Hotel- shame about the room!from A TripAdvisor Member
To round off a perfect evening, I retired to my room to relax. The room was comfortable and was decorated to a moderate standard. Some paint was peeling from the ceiling making it feel a little tatty but this did not bother me. What did bother me though was the loud music and sound of laughter bellowing up from the floor. Our room (No6) was directly over a function room. I called down on several occassions to ask what the din was and was told that it would soon stop. It did, about 1 hour and a half later at 2300. This was not how I planned my stay. It was like being stuck in a flat with noisy anti social neigbours. Not relaxing at all. I had booked a late check out but my stay had been ruined so much that I canceled this and left as soon as possible the next day.If you get room 6, be warned. I have emailed the hotel in relation to this but no reply has been received as yet.
Had a Fantastic Weekend Awayfrom N_J_Edwards
Unfortunately we were put in one of the non-refurbished rooms and I was unimpressed. As the other reviews say- they are quite terrible. However after making my unhappiness known we were uprgraded to a refurbished family room that was fantastic. Large, nicely decorated and of high quality.
The swimming pool/jucuzzi/changing room area were nice and provided a relaxing end to the day.
The bar area is also very comfortable and cosy.
Dinner was what I was expecting from the price range- mid/high end quality and the wine was nice for only £15. Breakfast was also strong- full english/continental/ fruit juices etc etc- didnt go hungry.
Service was also very good. The polish(i think) waiters were fine and the English hotel staff were very helpful and highly professional and organised.
Great location if youre looking for a trip to the new forest + also a nice break for couples if you want a nice hotel with a pool, but also want to go for a walk in the forest. £67 per night for great room, great service, leisure facilities AND location. Couldnt beat it.
NOT A GOOD NEW YEARS EVEfrom bamboos
We had three double rooms booked, two of which on the third floor - rooms 42 & 43 - which were like going back into some timewarp. They were very dated. The bathroom - the tops were missing off the tops of taps so you didn't know whether they were hot or cold. The bath panel had all the paint pealing off. The shower head was leaking. The boarder of the wallpaper in the bedrooms was pealing off in several places and the room furniture looked liked something out of a second hand shop. There was also a hole in the wall, and when you opened the wardrobe, the door fell off. There was tack sticking out of the chair in the room, which could cause some damage. This was pointed out to the manager who said it would be changed, but whilst we were there it was never changed. Both rooms were of identical decor. They gave us a bottle of champagne for each room to compensate. If it was not for the fact that we had paid up front and it was New Year's Eve, we would have left the hotel at that moment. There were not any better rooms to offer us.
All the staff were of eastern block nationality, some spoke better English than others, but on the whole this was not a problem.
The gala dinner was very disappointing to say the least, and on New Year's Day for breakfast there was no bacon! And the hot food laid out buffet style was dry and not very appetising. We were not alone in our complaints, other guests received bottles of champagne and some even received flowers.
The management said that they were refurbishing the rooms however reading some of the reports on this site they appear to be doing this for the past 18 months. It's funny when you find something wrong, you keep looking and find more and more things that are not right. I could write a book about this, but I am awaiting a reply from the hotel before I comment further.
This was not a cheap two day break, it was very very expensive and not at all value for money. I was embarressed to have taken our friends there.
However, the hotel is in a great location.
Poor value for moneyfrom A TripAdvisor Member
Overall, it was a pleasant hotel, and the position is fantastic, but we have stayed in far better hotels for the same price.
A big disappointmentfrom kat067
Still disappointingfrom A TripAdvisor Member
The decor was all very tired, though there were what appeared to be new tiles on the bathroom floor.
The door lock was broken and tricky to operate with a key entering the room; the toiletries shelf in the bathroom was in a silly position above the sink making using the sink awkward - it also sloped into the sink, which meant toiletries etc slid into the sink until we propped the shelf up with some paper.
The room smelt like an old people's home (my parent's used to own one!) until the second day - not sure if we got used to it, or if leaving the windows open all day helped, or if it was connected with the mouldy wallpaper.
On a plus side, there was evidence of the continuing refurb going on while we were there...would have been nice if it had been finished when the Balmer Lawn said it would though.
Bar service was okay, but we were overcharged on our bill when we came to check out - we pointed this out and it was corrected without a fuss. Having ordered a lager shandy on our first night, we decided not to use the bar again, however; the first shandy just tasted like lager...the second (on returning the first) was the same; on going to the bar myself for the third time lucky the bar managed rather curtly, it seemed to me, tipped half the pint away and swooshed a load of "lemonade" in and said "taste that" - well, it had a 3 inch head by this stage so I asked it they could just taste the lemonade for themselves...the barmaid did this, and said "oh, I'll need to change the lemonade". It had been dispending fizzy water at best. Wish they had just believed me in the first place! Ah well.
If you do stay at the hotel, go to Brookley's restaurant in the centre of Brockinghust - first rate service and excellent food!
The pool is lovely with new changing rooms and power showers.
We have just had a really great stay here and would recommend this hotel.
Brilliant Weekendfrom A TripAdvisor Member
Top Local Tips for Brockenhurst
Good Restaurants... Eat at blaireau's bistro next to Carey's Manor; and also try Il Palio 2 italian restaurant opposite the rail station.
GREAT LOCATION Lots of places to visit but relaxing environment
lemington and lyndhurst - nice villages the location of the New Forest isd a wonderful one to visit. Would recommend to anyone, just dont stay at ther same hotel as us
Other names for Balmer Lawn Hotel
- balmer lawn hotel brockenhurst
- balmer lawn brockenhurst
- Address: Lyndhurst Road - Brockenhurst - England - SO42 7ZB - United Kingdom
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