The Lygon Arms Hotel

, Broadway, United Kingdom
Nearby Airports
Review this Hotel
Popular Travel Destinations

Recently Reviewed Hotels Around Broadway

The Lygon Arms Hotel

, Broadway
4 star

Rooms: 69

High Street - Broadway - England - WR12 7DU - United Kingdom | 44 01386852255
425 Traveller

Reviews - The Lygon Arms Hotel

Historical Traveller Reviews of The Lygon Arms Hotel

t understand the negative reviews!!

from MacyLondon
My boyfriend and I stayed at the Lygon over the August bank holiday weekend. We had a fantastic stay in every sense. Having read some of the negative reviews on Trip advisor we really didn;t know what to expect, so we were extremely pleasantly surprised. The hotel is beautiful - grand and old, but also quaint and cosy. It is situated right on the high street in the pretty village of Broadway - its location surprised me a little as I had imagined a building set back from the rest of the village. The staff couldn't have been more welcoming and helpful, the spa was just as we had hoped (nice gym, pool and great treatments) and the breakfast was fantastic. You have a huge buffet to choose from, but also a full menu of hot options, all served in the impressive Great Hall. We ate dinner in Goblets Brasserie and were very impressed by the quality of the food.
We have stayed in many high end hotels both in England and overseas, and the Lygon did not disappoint. I can only imagine that the negative reviews have come from people who expected immaculate modern rooms - which is hardly a reasonable expectation from such an old hotel. The room was clean and cosy, and had all of the amenities you would expect. Would highly recommend to anyone looking for a romantic/ relaxing break in the cotswolds.

Sunday Special

from langdalelad
We stayed on the Sunday night special offer (Bed, Breakfast, Evening Meal and bottle of Champagne for £199).
We had an old room in the main hotel (worth asking for) which was large with a very comfortable Queen bed. The bathroom was very pleasant with good toiletries. The room faced the road but was quiet (double glazing helped) not much noise from the hotel.
Staff were generally very helpful (only negative was the receptionist who insisted that the only time we could have dinner was at 7pm or 9.30 - although in fact people seemed to drift in as they wished).
Gardens are superb and worth exploring. The spa has a fairly abrupt manager but staff are lovely, traetments are good value and the swimming pool quiet and relaxing.
Our meal was very good - well up to the reputation and the wine list fairly priced. Breakfast was good (but how can you have run out of mushrooms..?)
Overall a very relaxing Sunday night stay which was fairly priced.

Worst Ever

from PolymathElmleyCastle
I don't mind paying 5 Star prices, but I expect 5 star service.

A short list of where things fell short.

1. Towels in the room were very old and worn.
2. Breakfast in the room was incorrect and they forgot the salt
3. Restaurant service was terrible. Waited over an hour for the dessert
4. The champagne tea took over an hour to arrive. The champagne was drunk by the time the rest arrived. The scones were microwaved and rock hard in the center.
5. Many of the staff appear to have less than acceptable levels of English language skills which means they get about 50% of the drinks orders wrong
6. Half the equipment in the Spa Gym wasn't working and the liquid soap in the showers had run out.

The rooms are very nice (Particularly the Charles 1st Suite) and the main restaurant food is first class. (when it finally arrives). The service and attention to detail is unfortunately 3rd rate and certainly not worth the prices charged.

Overpriced

from Bobettason
I stayed one night at the Lygon Arms with a friend as a birthday treat. I'd heard great reviews from people who had either stayed there before or knew of it by reputation. One of the national newspapers had reviewed it the week before and rated it good/excellent. I was particularly excited about eating in the Great Hall and sampling Michelin Star quality food. On arrival we were shown to our room in the newer part of the hotel which, from the outside, we had thought were the staff quarters. The ceiling was full of cracks and the window frame was black with mould. We had various problems with the food: afternoon tea - food didn't match menu description; dinner in great hall - table not ready despite reservation, food arrived before wine, desert had to be returned; after dinner drinks - paper found in drink once ice cube had melted. We ordered breakfast in the room and the quality was very poor. All in all not the kind of experience I'd expected for the money I was paying. The staff were however excellent and every time a problem was pointed out to them they rectified it immediately and couldn't do enough to help.

Sunday Lunch

from KTDorset
We visited this hotel as the guests of family who were already staying at the Lygon Arms. Service in the lounge before lunch was very slow (25 minutes to arrive). A complaint to the waitress about the standard of a pot of tea was met with excuses rather than being resolved.
We proceeded to the Great Hall for Sunday Lunch where found the atmosphere austere and unwelcoming. The food was not hot and served on cold plates. The man who we took to be the Head Waiter appeared intimidating. We were shocked to read in the hotel literature that the restaurant had recently been awarded a Michelin star. I would not recommed anyone to dine at this hotel.

s Best

from A TripAdvisor Member
We spent Easter weekend their this year and i can't fault it. As soon as we arrived, the suitecases were whisked to the rooms and the car was safely parked by the valet driver. The Lygon is obviously an old hotel but the hotel felt thouroughly moderm without loosing any of its historic charm. Rooms were ample and spacious, the Spa was spot on, clean and very refreshing. The champaigne bar was faultless and the cocktails were bang on. My only criticism was it was expensive and there was one too many typical classless yanks staying their who thought they owned the place. But you cant have everything.

Can get better for the money

from NHamptonTraveller
This hotel truly has seen better days. Carpets in communal areas were worn and tatty, and room carpet had marks which with a little effort could have been cleaned. We stayed in an deluxe room on their 3 for 2 deal. I am really glad I didnt pay more. The room was smallish and in need of decoration. There were bits of paint taken out of the walls, and one of the sheets was ripped. I expect better for a hotel costing more than 150gbp per night. Food was excellent, both in brasserie and great hall (although v. pricey). Spa facilities were great.

Lovely hotel

from A TripAdvisor Member
This is one of the nicest hotels I have ever stayed in - exellent staff, rooms and food..(one dissapointment - Wine list a bit expensive!)

It really is a shame

from A TripAdvisor Member
We always loved coming to Broadway and stayed at the Lygon when it was still with Savoy. We now have stayed twice under the new management or ownership and have had two complete different kinds of experiences. In summer 2004 we could already see the Lygon has become slightly less classy, however staff was still very friendly, particularly concierge and reception being first class. But we made the mistake to stay again earlier this year and you wouldn't believe it. The service in lounge bar and reception was unbelievably poor and almost unfriendly, the restaurant was okay (the food is very good, they have a Michelin star now!).
The Lygon is a real beautiful building with charming cozy lounges and the bedrooms are to die for (if you take the ones at the front!) So the decision was a tough one and we are not going to stay there again and simply can't recommend this hotel anymore.

Wonderful hotel

from bakery
I'm puzzled by the mediocre reviews the Lygon Arms received. My family and I stayed here last summer and found it exceptional in every regard. We didn't eat an evening meal here, but breakfast every morning was delicious and the service was great. We stayed here last summer when some construction was being done and as a result got a very good rate. The rooms were fine and the hotel was gorgeous. I thought the service staff was friendly and very helpful. In all, I would gladly stay here again and wouldn't hesitate to recommend it to anyone.

Top Local Tips for Broadway

Antiques If you like antique shops this is the area for you --but give Evesham a miss --find time for Bristol Docks and Cheltenham

Good Pub The Swan is an excellent place for a dinner, lunch or drink and a two minute walk from the hotel!

Broadway Tower Don't miss the nearby Broadway Tower ... This is a Folly Tower that has connections to William Morris and the Pre-Raphaelite Brotherhood. It now houses a small privately run museum and has splendidviews from the top. Worth the admission fee.

(hotels)loading

Other names for The Lygon Arms Hotel

  • lygon arms broadway
  • lygon arms
  • barcelo lygon arms
  • barcelo hotel lygon arms
  • Address: High Street - Broadway - England - WR12 7DU - United Kingdom
Travel Library Traveller Rating?
8.0/10

See All 425 reviews

Review this Hotel
Candid Traveller Photos
  •  Loading Image...
  •  Loading Image...
  •  Loading Image...
  •  Loading Image...
(hotels)loading

Hotels Near The Lygon Arms Hotel