Hotel du Vin and Bistro

, Bristol, United Kingdom
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Hotel du Vin and Bistro

, Bristol
4 star

Rooms: 40

The Sugar House - Bristol - England - BS1 2NU - United Kingdom | 0117 925 5577
205 Traveller

Reviews - Hotel du Vin and Bistro

Historical Traveller Reviews of Hotel du Vin and Bistro

Loved it

from Olivia88
We stayed in this hotel on the night we got married, so it was a bit of a special stay! I was a bit nervous after reading some of the reviews on this site, but we thought it was excellent.

We had one of the superior doubles, at £175, and it was huuuge. Massive bed, armchairs, table full of up to date mags and lots of room to spare. The bathroom was fabulous - really amazing shower, deep bath, very clean and tidy with lots of fluffy towels and bathrobes and very nice toiletries. There were a good range of teas and coffees in the room, including plenty of fresh coffee and fresh milk in the fridge. I could not have asked for any more and was very happy with it.

We had dinner in the restaurant and we both agreed that it was the best meal we've had in Bristol - and we've lived here for 10 years! Food was well presented and service was attentive without being 'too much' As we have a Mr and Mrs Smith card, which I showed when we checked in, we were given a complimentary bootle of house champagne. As they know their wine here, 'house' meant a very tasty bottle of champagne indeed!

The only bad thing about the stay is that when we checked out another rooms dinner had been added to our bill - as well as ours. On the other hand, the staff were really friendly and helpful at every stage, from booking to check out.

Room for a rugby team!

from 911SC
I have stayed at this hotel before and eaten here quite often. It does have some flaws! The drinks are very expensive, the bedrooms arent huge, the staff are sometimes a little aloof and the hotel isnt in the best part of town but...... i really do like it!

It has an air of calm and an ambience that many seek but few attain. Its a great conversion of an old industrial building and although the bedrooms are small (at least the two rooms I have stayed in), they are all about understated luxury and the bathrooms.... well HduV specialise in bathrooms and the shower is big enough for a rugby team and powerful enough to blow them down the drain. There is also a seperate claw footed bath. The toiletries are great (and as a bloke these arent things I usually notice) and the beds are very comfortable.

Downstairs the common areas are clean and comfortable (try lounging around on the sofas in the bar) and the food is always of the highest standard. The service in the restaurant can be slow but worth the wait. Breakfast is of equally high standard.

Overall i really do like this place even though it could be even better if they tried.

At the time of my stay it appeared the builders were in. However, during my stay i didnt hear anything and the only way i could tell was some plastic on the corridor floor (second floor) and advisory notices- doesnt seem anything to worry about. Leisure facilities are non existant but then it would be difficult to incorporate anything into this building.

t believe the hype

from DJC2006
I stayed at the hotel on Friday with my wife. My company has a corporate rate, which was unavailable. Therefore £145 direct booking, room only.

I had been told it was good, and some of the reviews suggest it is. The problem for me is that I have stayed in a lot of really good hotels, (both chain and boutique), and this does not match up at all.

From little things like no sky, small tv, coat hangers you could not remove; no armchair in the room and nasty marks not wiped off the wall, to much bigger things like being on the main road in a nasty bit of town.

The service did not match the price, and when we went to grab some of the peanuts, as highlighted as a 'nice touch' in another review, we realised it would cost nearly a fiver! Literally nothing was complimentary, everything was an effort and ultimately indicative of the kind of place some people in the UK tolerate for what can be perceived to be a good brand. I would not stay there again and have told my company to stop booking it for others. It was that overpriced, oversold and under delivered.

good...but...

from idm404
my wife and i took a memory lane trip to Bristol where we met and lived in the '70s.....decided to stay at this hotel for a saturday and sunday night which is right on the town centre so we could leave the car and walk around the main city area. hotel in an old mill ...very well converted and with character. room cost was £145 per night.parking at the hotel is via pre-booked valet parking which worked well enough for us as we didn't need to access the car. (cost £5 for the weekend)room was fine but a bit small..wonderful bathroom. fire alarm went off so went to recpetion to enquire if we should leave but it was due apparenty to 'too much steam' in a bathroom! mini-bar in room but very expensive we thought. ate in the restaurant first night with friends ..... with pre-meal drinks , meal wine and 3 courses each came to approx £60 per head. food was good. restaurant and bar busy and perhaps good job we had booked late table sitting. breakfasts came to about £13 per head for full breakfast.
overall, hotel good and location good but not cheap.

Staff good...food v disappointing

from kedo
Welcoming staff. The rooms were nice enough, the showers are huge. The restauramnt was busy, but the food was not good (burned and tasteless). A little pretentious and didn't quite deliver.

Absolutely Fab!

from PaulPap
Wonderful little hotel in the heart of Bristol. The best hotel bathroom I've ever used, with a 4m long "walk-through" shower!! The shower was so powerful it could be single-handedly responsible for hose-pipe bans in Bristol...
Very helpful staff, and a great residents' bar, open throught the night.
Not a cheap hotel by any means, but worth it.

Not as good as the other hotels in this group

from trave23
Spent a weekend at Hotel Du Vin, Bristol. Disappointed with the hotel as I 've stayed in a Birmingham & Winchester and they were much better.
Booked a large double room - if that was a large double I'd hate to see what their standard double is. Dirty Glasses, Plates, Papers, Linen left beside the lift on our corridor every day and night. I think I saw it clean once - does not look great upon first impression walking to your room
Dined in the restaurant on Saturday night - waitress took our order while we had a drink in the bar which was lovely, however when we were seated in the restaurant they practically dumped out starter on the table before we had time to sit down. Food was average not great - given the chance again I would have eaten outside the hotel.
Mini bar was not restocked for the two days were stayed there. Dirty Champagne glasses that we had used the night prior not replaced just put back in the mini bar.
Fire Alarm went off on the day we were checking out - went to recpetion to see it if was a real evacuation etc and the receptionist just told us it was a test and he was too busy to let us know prior to the alarm going off. No apology made.
Hotel du Vin, Bristol could learn a lot from their sister properties - don't think I'll be in a hurry back.

Top hotel, good service, great restaurant.

from pmfreeman
The hotel has a lovely setting; modern furnishing and in a lovely old building.

Our room was beautifully furnished, with a lovely bed, sofa and good selection of drinks/snacks available.

The bathroom was delightful, with a free standing bath and huge walk in shower. It was a pleasure to be in the room and we wished we had had more time to spend there.

I have eaten many times in the restaurant and have never been let down. The food and service are great - as is the wine selection.

The breakfast selection in the restaurant was excellent - definitely one of the best around.

A lovely hotel :-)

Feel bad about this given all the good feedback but...

from KeithTalent
Have used this place for business seminars before and it's been fine, but stayed there overnight for the first time last weekend and was very disappointed. Wouldn't go back.

Main problem for me was the noise - I am a bit of a sensitive soul when it comes to noise, but this was really loud - a humming from an air con unit or electricity generator outside. Soundproofing should be a priority for hotels - it wasn't here.

That's my main gripe - the restaurant staff were also having a bit of a nightmare whilst we were there (seemed very inexperienced). And I had the weakest, weediest cup of coffee in my life for breakfast the next day, putting me in a worse mood after the noisy night.

But, given the other reviews, feel free to regard me as a miserable, moaning outlier.

Great hotel

from LappersDevon
Great hotel, fabulously comfortable beds and wonderful bathrooms: the showers are out of this world. We have stayed several times and the service is great, the staff are friendly, helpful and knowledgeable. The food is always good and the wine list needs some serious thought, The sommelier is very helpful if you are not sure what wine to choose. You can buy several champagnes by the glass in the bar so a good place for a celebratory drink. The minibars in the room have fresh coffee and milk and both wine and snacks you would want to eat, (e.g jelly beans or salted almonds). The Veuve Clicquot suite (their best room) has two side by side baths on a mezzanine with a shower big enough and powerful enough for a rugby team. Wonderful room for a special occasion stay.

Top Local Tips for Bristol

Watering Holes Lots of great places to go at night along the newly renovated waterfront.

The Avon Gorge Hotel Bar In Summer, go to the Avon Gorge hotel pub - there is a huge courtyard with losts of tables outside overlooking the Clifton Suspension bridge. Great place to hang out with your friends and a have a beer with a lovely view.

@Bristol/Great Britain Bothorth a visit and only 10 minutes walk from the hotel - you can also go to the GB by boat through the harbour by hopping on one just by the 'waterfall'.

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Other names for Hotel du Vin and Bistro

  • hotel du vin bristol
  • hotel du vin
  • Address: The Sugar House - Bristol - England - BS1 2NU - United Kingdom
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