Bristol Marriott Royal Hotel
Reviews - Bristol Marriott Royal Hotel
Read 404 additional reviews of Bristol Marriott Royal Hotel at TripAdvisor.
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Historical Traveller Reviews of Bristol Marriott Royal Hotel
a real mixed bag experiencefrom maddmax
"Sorry sir! No we don't do laundry on Saturday", the attendant checked with the night manager just to be sure and "Sorry Sir!"...Fine I can deal with that..except that at 7:15 am Saturday morning I got an unwanted wake up call asking if they could come and pick up my laundry..because of course, they do laundry on Saturdays, "Sorry sir!". "Sorry to wake you"
Or how about the Business Center that has a printer that doesn't work?
Or how about the lack of internet service in the bedromms? (other than dial up).
Oh well, you get the picture.
Pleasant Large Hotelfrom A TripAdvisor Member
s Eggfrom Gresham
It's a really nice building and the room was fine, but it has a few problems.
For example, at breakfast, which is self service, all the staff have to do is seat you at a clean table, and get tea or coffee.
They can't do either of these simple things, so while I cleared old breakfast remnants from one table, my wife had to go in search of someone to get coffee. I know its self service, but this is a bit much! You don't usually have find and clear a table - and this is five star! - I don't think so.
Simple answer - more staff needed at breakfast please!
Also needed to get a conference sign changed - an easy but very important two minute job, which took us four requests of escalating intensity before finally 'someone' did it (but omitted to do the same with the incorrect sign at the car park entrance). It's one of those hotels where staff are clearly not empowered to do anything other than be very polite, smile nicely and say they will get 'someone' or 'a colleague' to 'do it now sir'.
and I have to say that some of the staff were fantastically helpful (thanks Lee) so come on General Manager - empower the rest of them the same way !
excellentfrom A TripAdvisor Member
Good pleasent quiet hotelfrom Traveller78
The hotel is within easy walking distance of so many things to do and see in Bristol.
The down sides were; I had to pay to park my car in the hotel car park, and it would have been nice to have a larger window to look out of. We were on the fourth floor where the windows were smaller than the other floors.
I would go back again.
nice hotel, fantastic stafffrom A TripAdvisor Member
Beds were really comfortable and breakfast was good. I would definately stay here again.
Good, unexceptional stay - but swearing cleaners!from ams
Check-in was quick and courteous, and a key card that wouldn't work was immediately replaced with one brought to my room. The room was strangely-shaped (corner room?) but well equipped. While it was not immaculate and a little tired in places, it was basically clean and perfectly comfortable.
The only negatives I can report are loud-ish radio sounds coming from the room below early in the morning and a couple of cleaners talking loudly to one another, swearing in the hall while I waited to get a lift down to Reception.
I would probably stay here again if I wanted to be in the centre of the city - but the traffic congestion and £7/day parking charge makes driving in Bristol a generallly unappealing prospect!
A hotel unloved by its managementfrom RJB
There are lots of nice things about this hotel - the big pool and jacuzzi, the excellent breakfast buffet, the location. However, there is no excuse for (takes a deep breath):
reception having no record of my booking made on the Marriott website, the door handle to the balcony in my suite coming off in my hand, a chunk of wallpaper missing from the wall, a toilet seat that would NOT sit up because the flush handle was directly above the seat (!!), towels in the pool no thicker than a napkin, no satellite TV except the sports channels (do they think this will make us pay for the Pay TV movies?), a queen sized duvet on a king sized bed, a kettle that seemed to date from 1991 and had 13 years of limescale inside, room service delivering a salmon sandwich when the menu says it is a ciabatta ....
And I got all this in just one night! Heaven knows what I would have discovered if I had been here more than 12 hours. And, remember, this all happened in a suite - the standard rooms may well be worse. It is a real shame, as this really could be a great hotel if only it had a bit of love.
Lovely Hotelfrom A TripAdvisor Member
My best experience in a Marriott hotel to date!from cHIRON
Top Local Tips for Bristol
Great Base!! The hotel is very close to the Hippodrome Theatre, Bars and shopping. But it is very quiet at night. It is fantastic as a base to explore further afield such as Weston-Super-Mare which has a beautiful beach, Wooky Hole caves and Cheddar Gorge.
Good vibe at Severnshed Went for dinner at Severnshed restaurant (about 5-10 minute walk from hotel). Good buzz about the place with decent 'dance' music playing in background. Bar and restaurant areas.
Commonwealth & Empire Museum Interesting museum that looks at British/English history from a number of perspectives. Excellent exhibition on the Slave Trade as well as the Empire
Other names for Bristol Marriott Royal Hotel
- marriott bristol
- bristol marriott
- Address: College Green - Bristol - England - BS1 5TA - United Kingdom
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