Umi Brighton Hotel

, Brighton, United Kingdom
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Umi Brighton Hotel

4 star

Rooms: 63

64 Kings Road - Brighton - England - BN1 1NA - United Kingdom Hotel Website | | 44 01273323221
366 Traveller

Reviews - Umi Brighton Hotel

1/10
Don't be fooled by the website
Submitted by: A Travel Library User in 12/04/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Weekend Breaker
We booked this so called 4 star hotel for a lovely weekend away. The photographs on their website and on many more sites made the hotel look fantastic. So we booked it. A two night stay with a double room overlooking the sea for £169 per night. Well for this price, we thought this would be a nice luxury stay. BIG MISTAKE.

As we drove into Brighton and passing the hotel it looked nothing like the lovely lit up photographs on the web. The windows were damp and the building was very run down. Well we thought maybe it just needed a bit of repair, obviously being on Brighton sea front it would get hammered by the sea and wind. So we parked up and headed on down the road with our cases.

We arrived at the reception desk where they had the Birdy song playing really loud. OK now we were worried. We asked to see the room before signing anything and were told that we could take the lift to the third floor. When eventually the lift arrived we could not believe our eyes. The lift was full of rubbish and there was no way anyone could fit in this. We then found another lift and found the room that we were supposed to stay in. The room was small, bland, damp, the bed had hardly any covers on, and as for the sea view, well you really needed to hang out of the window to see anything and there was no way we were going to stay here, so we let the staff know and left.

We then walked up to Regency Square and found a beautiful hotel called Topps Hotel. We had a double room with a four poster bed overlooking the green square and also we had sea views. The staff here were just wonderful, the room was lovely and the breakfast was just perfect. All this for only £100 per night.

The reason we are putting this review up is because we don't want anyone to go through the dissappointment that we went through. The Belgrave Hotel certainly should not be a 4 star hotel, really in our minds it should not even be a 1 star. All the photographs look lovely, but the real thing is just awful.

A tip for everyone. Always ask to see the room before signing anything.

Historical Traveller Reviews of Umi Brighton Hotel

loved it . Reasonable price with great staff

from A TripAdvisor Member
Overall very satisfied with the hotel. Our family had a super time staying in a seaview room. Really well located with all brighton atractions on your door step.

Dreadful, waste of money

from luofei
I stayed here some time ago but felt compelled to add to the voices warning people against this place. What a drab, depressing place the Belgrave is. We got a deal on Lastminute for a double room - £70 for one night. I've paid less and had infinitely better service and many other delightful hotels and B&Bs in Brighton. This really is the sort of place that gives British seaside hotels their bad reputation.

The rooms are unbelievably small - I've been to Tokyo and know what small is believe me - these are much more cramped and quite grubby too. There was a kettle in our room and an old telly, but that was the extent of the 'facilities'. Our (dirty) window view was of a noisy bar next door.

Utterly disappointing and the 4* award is a joke.

Stay here if you are desperate only.

Disappointed

from gcairns
We stayed here for one night in a double room with seaview, having booked the hotel online. Check-in, breakfast and the staff were okay but nothing special. The room was a good size and was clean but unfortunately the curtains were falling down and would not shut properly, and the extractor in the bathroom didn't work.

The main problem with our room was the noise, there is 24 hour music piped into the reception and cafe bar and this could be heard all night in our room. There's also a large banner on the front of the building which is noisy in the wind and the floor boards in the room above ours were very loud during the night. In summary, we slept very little and were disappointed with our experience. I stay in 3 and 4 star hotels regularly and would suggest this hotel is not deserving of its 4 star status.

Good cheap clean fun

from A TripAdvisor Member
My wife and I spent our first anniversary in this hotel last weekend, and in general, we weren't disappointed.

The hotel is clean, tidy, and spacious. The room we were given was of an ample size, with space left over for two armchairs and a coffee table by the window area, affording superb views of the coast. The staff were also helpful, friendly and provided an enthusiastic and cheerful service.

I confess that I do not stay in four star hotels very often, as they are normally way outside my budget, but this establishment was certainly better than most of the three star rated hotels I've used. The breakfast on offer in the morning was particularly impressive, offering some of the best morning food I've had in any establishment (beating even rated hotels in France) in a very polished, modern dining area.

The only criticism I would make is that some of the sea view rooms are not double-glazed. Brighton seafront is notoriously noisy and often the sound of party goers, clubbers and drinkers runs all through the night. I would therefore advise anyone booking to check that their sea-view room is double glazed if they're not planning to stay out all night themselves - or failing that, ensure they pack ear plugs.

Besides this quibble, though, I would argue that this hotel is of a good quality, and I would certainly return there again, especially at their competitive rates.

Have they forgotten we come here to sleep?

from IsabelleParisFrance
We discovered this hotel through a website and were happy to find a 4* for that price...
But when I went into the room I remembered that in Britain stars are more a matter of hairdryer and tee-making than of real comfort!!
Room looks OK, bathroom smaller than in most 2*, television older than my granny's, and so-called satellite channels are only Sky Sports!(and only 2 out of 4 are actually working)
The worst of all was the bed, we had to battle with the springs beneath the sad and thin blanket (are quilts that expensive?)We were happy when the sunshine pushed us out of it!
The breakfast was fortunately there to help us recover from the bad night. Only the breakfast is 4*, the rest is not more than 2!!
Please Mr Manager, remember that customers come here to sleep!

beware of this hotel the staff dont have a clue on management

from A TripAdvisor Member
As a party of 8 staying at the belgrave hotel in august o5 we had 4 rooms, all of wich were very small,the reception staff did have one room ready for us upon arrival 9.30 am so that was very helpfull and good of them, but unfortunatey told us to park in the wrong car park,the next morning when it came to getting our ticket vallidated for the carpark,which you do at the hotel we were told they couldnt do it as they dont have any concessions at that particular car park, when questioned why they told us to park there they said "we know where we tell you to park if you choose to park else where thats down to you" when we explained that the reception staff had told us to park there we just got a shrug and a grunt so we then asked to speak to the manager who came down to see us, he just kept laughing saying we should pay the fifty pounds it would cost and the next day try to claim the money back off ncp when we told him it wasnt ncps fault it was there mistake (for about the 30th time)he said "yeah but you could try and get the money back from ncp", eventually after us refusing to move till he sorted the problem he went back upstairs then came down to tell us he had phoned the carpark and it was sorted we went to the car parkand they had never spoke to the manager we then went back to the hotel he said he would get on to them now and just laughed at us for believing he had phoned in the first instence this went on a few times backwards and forwards till 2 hours had passed and we had to pay the £50 to exit the carpark as we had to get home, so beware had they sent us to the correct one it would have cost £8.00

Barefoot in the Belgrave

from A TripAdvisor Member
I stayed at the Belgrave with my family on 24th and 25th June 05. The first thing I noticed (apart from the reassuringly expensive tariff) was the state of the windows (dirty) and the dirt all over the light switch in my bedroom. When my young daughter ran barefoot between the two rooms we had booked she subsequently needed to wash her feet.

Started to look around and realised that the place hadn't been cleaned properly for some considerable time. There was dirt and detritus in the nooks and crannies in both bedrooms together with visible dirt on the surfaces.

I find it surprising that the hotel website describes the place as "recenty re-furbished" when I was told that it was done at least six years ago. The web site also boasts that it has recently been awarded four stars??

This place is a disgrace. I am told that the owner is Mr Khan. If so Mr Khan, stop taking all that money under false pretences and hire a cleaner!

Beware of the danish pastries!

from A TripAdvisor Member
My partner and I stayed at the Belgrave Hotel for one night 18th June, 2005.
On arrival I found the staff to be very unfriendly and the reception very uninviting. As we carried on through the hotel I was hoping things would get better, but they didn't. As we walked into the room I could not believe I had paid £130 for this plain 2 star looking hotel. Then after requesting a non-smoking room when booking we ended up with a smoking room and after asking twice at reception they finally changed us but we ended up with an even worse room. The room was tiny and the bathroom, I don't even think you could call it that, more like spare space they shoved the bathroom into, and to make things even worse our view was a guy hanging out from the window across the lane smoking a cigarette.
Breakfast-If it is rubber eggs your after well there is no shortage of them in this hotel, and hair in your food, you've got it, after thinking at least a danish pastry would be okay to eat I saw huge hair hanging on one and realised it was time to checkout of my nightmare, walk to the beach and get some decent breakfast. What a weekend!

Twice Bitten

from Springlewongle
Have now stayed twice at the Belgrave having vowed never to return. Brighton was so busy we ended up there again. Generally a dirty hotel, particularly curtains and bathrooms. Our first bathroom was horrible, the second cleaner but cramped. You had to vault across the wc to get into the bath.

Staff seemed to think it weird that we required two key cards, yet with them operating the lights if one person wishes to leave the room there are problems - managed to convince them to issue a second ne. Breakfast was better second time, perhaps our complaints had had effect. Strange that they did not provide a pot of tea just a single cup - I like a second cup in the morning!

For £80 it would have been OK but at well over £100 plus loads extra for a sea view, it is too dear.

Positives - generally friendly staff, good location - Brighton is great for shopping, eating and walking. As the Gay Capital of England it is a liberal and welcoming city and we heartily recommend a visit - just choose another hotel, use Tripadvisor

Poorly maintained, but some good views

from A TripAdvisor Member
We took our family there for Christmas, and had mixed feelings about it. We'd got 2 rooms, a "deluxe" and a "standard", and because they had put the double-bed in the standard, the parents got that, while the kids got the "deluxe" ! The standard room was very poor, and very cheaply maintained. Everything was cheap and poorly installed or maintained. Example: it's got a trousers press (big deal), but the heater doesn't operate. It's got a hair dryer (that works) but the electrical shaver socket didn't. The shower had a leak (at high pressure). The rather good quality staircase has a threadworn stair-carpet. Other people have made comments about peeling wall-paper etc. Tip: never get a room near a lift. So it scores "English Tourist Board" points, but only under cursory inspection (or 'fill in this form')
But all was not bad: the kids liked their room. On the corner of the building, it had a magnificent view down Brighton beach to Hove. It was more spacious with a small table. The furniture in this room has yew veneer (rather unusual). And best of all, THEIR TV had Sky, and WWF Smackdown.....
The Christmas Lunch was surprisingly good: they had clearly made an effort: though the restaurant itself is not particularly well furnished. Breakfasts were good. They gave us a reduction for the room mix-up.
I would say that this hotel is Definitely NOT a four-star hotel (I see it's only rated 3 star on this site). I've been to 3 star hotels with better service, better furnishings and a much better atmosphere. Avoid, unless you are desperate for a sea-view.

Top Local Tips for Brighton

You won't be disappointed with.... 1. Food For Friends (Prince Albert Street) - Great food, all vegetarian but a brilliant menu and the food is delicious! 2. Gingerman @ Drakes Hotel (Marine Parade) - AMAZING food and the staff are brilliant too...Book it! 3. Kemp Brasserie (Saint George's Street) Perfect Sunday lunch setting with live jazz background music, food is fab! 4. Gourmet Burger Kitchen (Gardener Street) Fantastic Burgers and great atmosphere!

Parking You can park free from ^Pm on the front, worth knowing if your arriving late, and leaving early.

cafes try the lanes for some delightful cafes

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Other names for Umi Brighton Hotel

  • umi hotel brighton
  • brighton umi hotel
  • belgrave hotel brighton
  • Address: 64 Kings Road - Brighton - England - BN1 1NA - United Kingdom
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"Don't be fooled by the website" - A Travel Library User

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