Hotel du Vin and Bistro

, Brighton, United Kingdom
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Hotel du Vin and Bistro

, Brighton
4 star

Rooms: 37

Ship Street - Brighton - England - BN1 1AD - United Kingdom | 01273 718588
282 Traveller

Reviews - Hotel du Vin and Bistro

2/10
Not speacial at all........
Submitted by: p hodges in 30/04/09
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young & Single
A very disappointing experience. We had high hopes for Hotel du Vin and booked for an anniversary. The service was of a standard of any high street pasta restaurant, extremely average, and the overalll experience felt rushed and not very special at all. It would appear the potential for a lovely, special experience has been lost to profit and diner turnaround. There are plenty of restaurants in Brighton and Hove and for the money I certainly would neither recommend or return to Hotel du Vin. At the time we could have made allowances for the average food and quality of the evening. However, following the meal my partner and I suffered upset stomachs that we can only attribute to food eaten at the hotel.

Historical Traveller Reviews of Hotel du Vin and Bistro

What a treat....

from A TripAdvisor Member
Just returned from the HdV and we had the best time. The weekend was a treat for my boyfriends birthday and I'd pushed the boat out and gone for a junior suite (we were in Gosset) and it was amazing. Huge bed, two roll top baths looking out to the seafront and in the bathroom a shower to die for!! Staff very friendly and helpful at all times. We had dinner in the Bistro on Saturday night and the food was delicious and not too pricey. Our waitress recommended a lovely red wine to go with the meal too. One small criticism is that breakfast not included, but we had it anyway and it was lovely - we'll be visiting anohter HdV soon (i hope!!!)

Nothing too much trouble

from BunnyJack
Spent last Sunday night at the Hotel du Vin and nothing was too much trouble for the excellent staff. We arrived very early but were not made to feel a nuisance, the car was valet parked and returned on the Monday when requested all in all a very relaxing weekend. Restaurant food was excellent and the wines superb, the bar was very busy pre dinner but Paul the Duty Manager went out of his way to secure us a table for drinks , the restaurant staff were equally helpful a very pleasant evening. This was our third visit to this hotel which has an excellent location, the rooms are getting a little tired now and the very comfortable bed required more space around it but not a problem for a short stay.

Lived up to all expectations

from flump05
Having stayed at the Bristol Hotel du Vin I had high expectations from a hotel within this chain. It is smaller, it is very different but this isn't a bad thing at all.

The hotel has a lovely feel, a fabulously relaxing bar (with an extremely high ceiling), along with a library should you bore of your company! The staff were attentive, efficient and accommodating. It is a clean, contemporary hotel with a comfortable, 'please lounge around' feel to it. The bed huge, the linen crisp and cosy, the bathroom large and the mini-bar stocked so well.

It's wise to book the bistro at the time of booking a room (in particular for Sunday lunch - we couldn't get a table) as it is so popular. The food is outstanding. The check out time of 12 is ideal too.

Slight niggles: We had a choice of only the standard double room, I would recommend going for a deluxe (there's more space). I would also request that the room doesn't face the street, the noise from the bars and clubs at 2/3am can be loud (as one would expect - this isn't the hotels' fault) but the bottle bank noise at 8am each morning is rather irritating too.

Overall a wonderful hotel that lives up to my expectations of the chain and perfectly located for the seafront and the lanes of Brighton.

Okay, but overhyped

from Jamma
Just returned from a trip to the Hotel du Vin and I have to say that the comments on Tripadvisor are pretty accurate. We were greeted promptly, bags taken from the car, checked in no problem, efficient staff, nice decor, modern etc. We were then taken to our room. I've stayed in Hotel du Vin in Bristol and Harrogate before and was impressed. However, our room here in Brighton, though "Superior" could have been lifted as a template from a Travel Lodge and kitted out H du V style. You know, the typical "L" shaped room with a bathroom carved into the remaining square. We had to walk sideways round the bed, had a view of the back of houses, and a regular sized bathroom and bath. We couldn't help but wonder what the people in a "standard" room were getting. How could their room be any lower in grade than ours. Maybe they didn't have a window or a seperate shower, I have no idea.

The bath was a bath. So what? What was impressive about this? roll top? whoppee doo. There was no towel rail and nowhere to hang a robe etc. The mosaic tiled floor was dirty with brown marks. I thought it was just marked but it wiped off. I don't want to think about it. This certainly wasn't the sort of bathroom that people who stay at H du V rave about.

It would be wrong and unfair for me to say that it was awful because it wasn't. However, it wasn't the sort of standard you would expect for a) the price, b) how the chain promotes it's accomodation or c) for a "superior room"

The bar. Though residents, we could not sit and there wasn't even anywhere to stand at the bar and lean. Okay, it was a Saturday night and not a problem, but then we saw people arriving from the street who had reserved tables in the bar. What does a hotel that charges £165 a night rack rate think it is doing reserving tables to non-residents when residents can't even sit down themselves. Pure greed if you ask me.

The restaurant. The food was good. Not bad, not excellent, but again, when a bill arrives for £110 for two courses and a glass of wine each, it's a bit over the top.

I researched hotels in Brighton as we wanted a change to Hotel du Vin. We couldn't find any competition and I think this is what is going wrong. Even the apparently 5 star Grand round the corner can't give the 4 star H du V a run for it's money so it's hardly surprising that this hotel receives such mixed reviews when it should be consistently rated high. In a nutshell, I'm sure you're trip there will be fine, but you won't feel like you've had good value for your money. In fact you'll feel slightly ripped off.

Disappointing

from A TripAdvisor Member
We stayed for 2 nights at the Hotel du Vin, Brighton in November 2004. First impressions of the Hotel were very good, decor is great and staff greeting us on arrival were very friendly. However, it went downhill from there on in. We had booked a superior double room after having been told the standard double rooms were very small. We were showed to our room. At £160 per night we were very disappointed. The room itself was tiny, there was hardly any room to walk around the bed. The wardrobe space was simply too small. For one person staying one night it would be perfect but for two people staying two nights there simply wasn't enough space. Plus no drawer space, just hanging space and as mentioned, very little of it. Yes, the bed was big, but what is the point in having a huge bed if you can't walk around it?? The bathroom was massive, maybe they should have cut down on the bathroom space and added more to the sleeping area!! However, although the bathroom was big it was also dirty. The floor was filthy. The bar in the Hotel is very appealing however be warned as past 8pm at night you cannot get a seat as people who are not staying at the hotel tend to reserve the tables and sofa areas. The pool table area also gets reserved so there simply is no point in wanting to stop by the bar for a drink as the space has simply all been reserved by non-guests! I also agree with the concierge parking procedure as mentioned below, yes it is an idea to reserve a parking space but in the event of wanting to get your car out it takes a while. All in all this Hotel was a disappointment, and we wouldn't return.

Excellent

from ukholidaymaker2222
Went here last weekend for a night, and it was great. colossal baths, really big bed with lovely sheets, huge shower... plus the staff were excellent, not at all arrogant (which they could have been seeing as I'm only 24). Yeh it's pricey but you get what you pay for. I chose it cos it was the best rated on this site and I'm rating it high too. didn't eat there mind you so can't comment on that - seemed a little pricey.

Loved it - August 2004

from coughcandy123
Just returned from a 2 night stay at the Hotel Du Vin Brighton. I have to say it was fantastic. Nothing was too much trouble for the staff. There were 2 occassions we asked for extra Milk for Coffee and within 5 mins max it was delivered to the room.

The room was very swish with Egyptian Cotton Bedding and the bed was so big and comfy.

Our room had air con and a dvd player and stereo in, along with a large tv. They had a film and music library which is free to hire out what you fancy !!!

The bathroom was 2 levelled. On the ground part was the loo and a stylish sink and then you walked up the steps to a free standing bath and a seperate shower - big enough for two :)

Comfy white dressing gowns are also provided and large towels.

All in all this hotel was stylish and worth every penny.

Rooms Great, Staff Great and a swish place to stay.

Its on a side street a stones throw from the sea and Brighton Pier - close enough to everything.

They take your car away for you and park it in their limited parking lot so do book a space early - but its then delivered back to you when you require it.

Fantastic hol and would return !!!!

FANTASTIC!

from A TripAdvisor Member
What a lovely hotel. From the moment we walked in everything was perfect. The service was excellent we arrived at 11am (check in not until 3pm) but our car was taken and parked and luggage checked in, but at 1.30 we received a call telling us the the room was ready for us. The room was gorgeous, (we upgraded to a junior suite, well worth it), two roll top baths in the bedroom and a great bathroom. We used the Ashe Park suite for a private dinner party (very nice), food was lovely everyone commented on it, service was excellent.

Overall we enjoyed a lovely weekend at a fantastic hotel, nothing was too much trouble and the atmosphere was very relaxed and informal, can't wait to return!

absolutely Terrible

from Vixen
I have returned from the H du V in Brighton today and felt compelled to detail our experiences since they were SO awful. From the snooty, bad service, the terrible food, that when I complained about it the restaurant manager then threatened me with 'you are making a very serious allegation.....' in a threatening manner. what happened to the customer is always right???!?! especially at those prices. the room was not what we booked and was disappointingly small. For £155 per night you would also expect at least 24 hour room service/ 24 hour concierge/ breakfast but none of this was included!!! further, the car parking situation is ridiculous - do not opt for concierge parking - you have to wait for about 15-20 minutes for them to get the car each time! Farcical! The service was overall thoroughly underwhelming and indifferent and I would not recommend this hotel having stayed regularly in far better hotels in every regard since we go away for the weekend at least once a month....

Delightful Hotel Du Vin

from A TripAdvisor Member
We stayed at Hotel du Vin in Brighton for 1 night in early May 2004 and would highly recommend it to anyone looking for an independent hotel with a real sense of style ! There was a group of 12 of us and the service when we arrived at the hotel was fabulous, our rooms were available early, our bags where taken from us and bought up to the rooms and our cars where taken away and kept in their car park safely overnight. It is an extremely discreet hotel with very attentive and on the ball staff. We ate in the Bistro and had a delicious meal (we were concerned as we had read 2 reviews on this site that were'nt very complimentary and had thought about changing, but were very glad that we didn't!!!) The wine list is remarkable and took us quite a while to make our choice ! The service in the Bistro was spot on and considering we were a table of 12 everything was served at the same time.
Checking out the following morning was effortless and we could leave our cars in the car park until 1pm to have time to have a wander around.
Fabulous hotel and staff and I can't wait to return !!!

Top Local Tips for Brighton

Browns This is a great bar and restaurant that is not too posh and delivers consistently good food and a realaxed atmospehere. Eaten there many times and never been disappointed.

Over rated hotels Having stayed at many hotels in Brighton, avoid the large 4*/5* hotels on the seafront. They are overpriced and the level of service is poor. You are much better off, staying at a good quality privately run hotel where the staff care whether you come back or not.

Bill's Drop in to Bill's on North Road, its a produce shop that serves breakfast lunch and early dinners and they make the most amazing cakes.

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Other names for Hotel du Vin and Bistro

  • hotel du vin brighton
  • du vin hotel
  • du vin brighton
  • Address: Ship Street - Brighton - England - BN1 1AD - United Kingdom
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