Old Manor Hotel, Bradford on avon
Reviews - Old Manor Hotel
Read 297 additional reviews of Old Manor Hotel at TripAdvisor.
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Historical Traveller Reviews of Old Manor Hotel
Do not stay at this hotelfrom GeoDevon
When I went to make myself a cup of tea in my room, the cups were filthy, covered in dust and hair.
In the morning there was no hot water in my room, so I had to get dressed, go out of the building to another room to have a shower.
Then to top it all. Breakfast is served from 7 to 9, but on that morning, they were only serving until 8.15, as they had a conference which was starting at 9. Sorry we were all such an inconvenience.
I stay in hotels evry week of the year and this is one of the dirtiest, amateurish and over priced ( in terms of value for money ) that i have stayed at.
It has pretentions to be good, but lacks in quality at all levels.
Oops forgot to say that on the hotel landings there seemed to be lots of old clutter, such as dirty curtains, just left sitting there !! Not exactly what it shows on the website.
The guest in question booked the last room we had available, that night and is indeed the smallest room we have although it is a double. It is also the cheapest. The first member of staff arrives at 6.45am and the receptionist arrives about 7.30am. We have 5 Diamonds awarded to us by the VisitBritain Tourist Board and they are very strict on cleanliness. Unless someone tells us at the time there is nothing we can do about an alleged dirty cup and saucer. The heating had broken on the first morning of the guest's stay and we had to offer him a different room to shower in as the plumber had not yet arrived. All the other guests had hot water apart from this particular one. We did have a conference on the first morning and we shortened the breakfast service. We were also decorating one of the rooms and the decorators forgot to tidy up the curtains they had removed from the room and they were left on the landing near the guest's room.
Over played Hotel - Proprietor huge egofrom dooved
A small hotel is generally all about the personality of the proprietor and what he brings to it. Obviously the gentleman concerned took a bit of a dislike to me!
On the subject of the barn conversion being small: we are only allowed to refer to a room as a double if it exceeds a certain size. All the rooms are pictured on my website. We are regulated by the AA, Visit Britain and Johansens.
The other tip for people wanting a larger room is took ask for one. Generally, the more you pay, the larger the room. This is the case in my lovely hotel. The suites are particularly big, have a lounge area and superking size beds, and strangely are the most expensive.
Thank you again for commenting on my huge ego, it's made my day.
PS. Having checked our records, I can find no-one with the name Doved who stayed in August 2006. I hope it's not someone having a joke at my ego's expense
A delightful hotelfrom FrancescaWooldridge
Our room - the Dovecote Suite - had a four-poster bed which was lovely and the antiques and paintings that seem to occupy every corner of the hotel, really add to the ambiance of the place.
We wouldn't hesitate to recommend this hotel to anybody looking to take a break. We really look forward to going back!
I will address their comments below.
1.This response has been written to conform to the rules set out by Tripadvisor.
2.Our address is Bradford on Avon and we are between Bradford and Trowbridge. We are in the countryside between the two. The road is very quiet. It is a country house hotel and farm. There are 4 guest rooms in the main house and I occupy one other. The house and garden are open to all guests. I am very proud of the garden and have won a local competition for the best hotel garden for the 3rd year running. I like to share this with my guests. The trophy is prominently displayed in reception. The rest of my rooms are indeed in converted farm buildings as is usual with properties like mine. I try hard to make this clear in my publicity material and website. I have just received planning permission to landscape the back of the building (this is mentioned on the first page of my website)and we are moving the reception to the front door of the main house which will give a far greater sense of arrival. The AA mentioned this at their last inspection and I was happy to oblige.
3.The question of food is difficult as nothing was said at the time. What we do find is that if someone is unhappy with one aspect of their stay then we get condemned for everything. The food we serve is quite simple local fare and the comments are generally excellent.
I am very proud of what I do here and take genuine complaints very seriously. One point lost on most people is that if we do not receive a complaint at the time it is almost impossible to rectify and it tends to fester.
4. If the guest in question would care to contact me I would like to offer him a complimentary weekend stay to demonstrate our improvements. By the way, we do know who it is!
Tim Burnham, Proprietor
Lovely, old building, beautiful and charmingfrom boogiecat
different places that I stayed while in the UK this was by far my favorite!
Excellent wedding venuefrom andyandsandra
dissapointed will not bother returningfrom chuchillmovers
PS. I know the date,so anyone trying to get a free stay other than Mr and Mrs X will be unlucky......
Lovely placefrom Silvercake
Very friendly reception - I was shown to my room and offered help with my bags. The room was clean, and had individual character. Room service was prompt and the food fantastic.
Streets ahead of the dreadful Fieldways where I stayed on my last visit to the area.I would happily stay here again for a private visit.
Amazing...Can not faultfrom Loopylalaland
a lovely stayfrom emah
Top Local Tips for Bradford on avon
Wonderful evening meal in Bradford on Avon Thoroughly recommend "The Bridge" Tea room and restaurant. Authentic atmosphere, staff very friendly and excellent food. Also does really good afternoon teas. Nothing too much trouble.
Other names for Old Manor Hotel
- hotel old manor
- Address: Trowle Common - Bradford on avon - England - BA14 9BL - United Kingdom
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