Hilton Bracknell Hotel
Reviews - Hilton Bracknell Hotel
Read 295 additional reviews of Hilton Bracknell Hotel at TripAdvisor.
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Historical Traveller Reviews of Hilton Bracknell Hotel
Never Again.from Luna_2401
very goodfrom A TripAdvisor Member
The room was fine for a family of 4. My boys slept on the sofa bed which was perfectly acceptable. Could have done with a few more pillows but as we were so tired we didnt bother equesting any. also ,as it was booked as a family room we expected to have at least 4 cups for drinks instad of the usual 2.
Used the pool in the morning. accommodating staff, clean facilities, very good.
used Sainsburys across the road for breakfast - they have a Starbucks there....
Overall, was very satisfied with the hotel
Very Goodfrom A TripAdvisor Member
All-in-all the staff were very friendly and I would reccomend the hotel if you were travelling for a short stay!
Cheap overnighterfrom AFrequentTraveller
The hotel is a typical Hilton design with small public areas and an average Living Well. Reception staff were very efficient and friendly. The room was a bit of a dump - lots of space and a large bathroom with separate shower and bath but everything looked a bit tired. The carpet was vert worn and full of holes.
Didn't eat there as Hiton food IMHO is never that great but the bar was well staffed and not too expensive.
Particularly appreciated the 6AM Fire Alarm wake up call on a Sunday morning!
A dump - avoidfrom A TripAdvisor Member
Overall a disgusting place. I travel a lot and stay in hotels most weeks and can honestly say that this was probably one of the worst I have stayed in, especially for the rate they charge. Avoid
Mr Parkerfrom A TripAdvisor Member
When I talked to him I was surprised how young he was, some of his team also told me that he had won an industry award for being one of the best young managers and I can see why.
I shall follow his career with interest!
Cheap w/endfrom marie-claire
Much better than I was expectingfrom A TripAdvisor Member
Booking was straight forward through the web site. We booked a family non smoking room with a double bed and double sofa bed. We booked on the weekend offer – 2 nights B&B + first night dinner for £119. A good price. We only wanted the hotel as a base for Legoland but we did want somewhere clean with decent facilities. Booking confirmation came up that we’d booked a smoking room. My son has a serious lung condition so that was totally unsuitable. A quick email to Hilton sorted that out and we were promised a non smoking room.
On arrival we went to the Hilton Honours check in desk (loyalty scheme). I joined once, but have no points. However, you get a free morning paper if you use your card! Check-in was smooth. The room was very nice although a little small. The main problem was the sofa bed. This folded out to make 2 singles, next to each other. Since my kids are both 2 this wasn’t really going to work. They would have both fallen out!
We went back to reception and they promised so sort out a different room. This took about 20 minutes so we tried the Sainsburys over the road for a snack. Avoid the hotel snacks unless you’re on expenses. Very expensive!
Back at the new room, we found that we’d been upgraded to an executive room. This was larger than the standard, with a nicer bathroom, fridge, 6 foot bed, mineral water, bathrobes etc. It also had a sofa bed that opened out to make a double bed. However, the sofa bed was the most uncomfortable bed I’ve ever laid on. It definitely needed replacing. The big problem with this room was the dreadful smell out in the corridor. It smelt like varnish but nobody knew what it was. The general manager came up to smell, a cleaner was dispatched to mask it with air freshener and we tried for a different room. Lovely as this room was, the smell would seriously harm my son’s lungs. The replacement room that they found was……the one that we started in! We settled on the upgraded room and they opened plenty of windows and fire doors and the smell was gone in a couple of hours. We took the chance to take the kids swimming. The leisure club was very nice although the water was quite chilly. The jacuzzi was the same temp.
We’d arranged for dinner at 6.30 as it was the earliest time and the kids wouldn’t last out any longer. At 6.25 we went into the restaurant to be told that they didn’t open until 7pm. After standing our ground we were told that they would seat us at 6.45. Dinner was OK but nothing special. Carvery, with cold starter buffet and small selection of deserts. Kids food was standard fish finger and chips type meals. Meal was included in the room rate so we made sure that we got our money’s worth! Beware the drinks. Pint of Boddies - £3. Small Coke - £2.20!!!!!
Overall, the hotel is a decent businessmen in the week/families at the weekend sort of place. It’s clean, close to Legoland and has a pool. For the price we paid, it’s a bargain. There were a few small niggles. Some of their staff need to brush up on opening times. I arrived at the pool after it had shut, because Reception gave me the wrong hours. The papers didn’t arrive on the Sunday morning. They charged for my children’s breakfasts when they should have been free. These were quickly sorted out and wouldn’t put me off staying there again. The executive rooms in the new wing are nicer than the standard and are worth the extra (or try to blag an upgrade!) Some of the staff were brilliant. A decent hotel.
Worst Hotel Everfrom donbyron
much improvedfrom A TripAdvisor Member
The bedrooms were extremely clean and well maintained and completely the opposite of what I had previously experienced.
Would definately recommend
Top Local Tips for Bracknell
make sure to you stop and sainburys across to road for any last minute things make sure to you stop and sainburys across to road for any last minute things
Other names for Hilton Bracknell Hotel
- hilton international bracknell
- hilton bracknell
- bracknell hilton international
- bracknell hilton
- Address: Bagshot Road - Bracknell - England - RG12 0QJ - United Kingdom
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