The Bournemouth Highcliff Marriott Hotel, Bournemouth, United Kingdom

 

Popular Travel Destinations

Recently Reviewed Hotels Around Bournemouth

  • Cumberland Hotel East Overcliff Drive, Bournemouth, England 6.6/10 - 7 reviews Hotel Class 3 stars 102 Rooms
  • The Trouville Hotel Priory Road, Bournemouth, England 7.2/10 - 5 reviews Hotel Class 3 stars 77 Rooms
  • Pinedale Hotel Tregonwell Road, Bournemouth, England 6.8/10 - 4 reviews Hotel Class 3 stars 15 Rooms
  • Norfolk Royale Classic Hotel Richmond Hill, Bournemouth, England 7.0/10 - 3 reviews Hotel Class 4 stars 95 Rooms
  • Suncliff Hotel East Overcliff Drive, Bournemouth, England 7.5/10 - 2 reviews Hotel Class 3 stars 93 Rooms
  • Fairmount Hotel 15 Priory Road West Cliff, Bournemouth, England 10/10 - 1 review Hotel Class 5 stars 22 Rooms
  • Kiwi Hotel West Hill Road, Bournemouth, England 5.0/10 - 2 reviews Hotel Class 2 stars 47 Rooms
  • Hallmark Hotel 7 Durley Chine Road, Bournemouth, England 9.0/10 - 1 review Hotel Class 3 stars 77 Rooms
  • New Durley Dean Hotel West Cliff Road, Bournemouth, England 6.0/10 - 1 review Hotel Class 3 stars 120 Rooms
  • Cliffeside Hotel East Overcliff Drive, Bournemouth, England 2.0/10 - 1 review Hotel Class 3 stars 61 Rooms
  • Sun Court Hotel West Hill Road, Bournemouth, England 2.0/10 - 1 review Hotel Class 2 stars 32 Rooms
  • Britannia Roundhouse Hotel 1 Meyrick Road, Bournemouth, England 2.0/10 - 1 review Hotel Class 3 stars 127 Rooms
  • Best Western the Connaught Hotel West Hill Road, Bournemouth, England 1.0/10 - 1 review Hotel Class 3 stars 56 Rooms
  • Royal Bath Hotel Bath Road, Bournemouth, England 1.0/10 - 1 review Hotel Class 4 stars 140 Rooms
  • Bournemouth International Hotel 6 Priory Road, Bournemouth, England 1.0/10 - 1 review 50 Rooms

The Bournemouth Highcliff Marriott Hotel, Bournemouth

Traveller Reviews

Rating

2.0/10
The Bournemouth Highcliff Marriott Hotel More Photos

Official Contact Details - The Bournemouth Highcliff Marriott Hotel

  • Address: St Michael's Road - Bournemouth - England - BH2 5DU - United Kingdom
  • Phone: 44 01202557702
  • Email:
  • URL: http://www.marriott.co.uk/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 170

"Having stayed at the Bournemouth Marriott on a number of occasions, I was really looking forward..."

See All Reviews

Check Current Prices & Availability

dd/mm/yyyy dd/mm/yyyy
Check Availability
Please turn off your browser's pop-up blockers to see all offers

Reviews - The Bournemouth Highcliff Marriott Hotel

1 review (Showing 1 - 1)
Review this Hotel

Rating:

2/10
Wished I Had Stayed Elsewhere!
Submitted by: Sharon in 10/08/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Weekend Breaker
Having stayed at the Bournemouth Marriott on a number of occasions, I was really looking forward to our 2 night stay. We had booked one of the cottage rooms, not the cheapest but quieter than the main hotel. We arrived on Friday 28 Sept, checked in ok, went to our room and found that the safe had been locked shut so we had to wait approx 20 minutes for a maintenance man to come to the room. Our wardrobe was also off its runners but we were able to sort this out ourselves, but surely these 2 items should have been picked up when the room was serviced. Later on we went to the restaurant for dinner, again this is usually a pleasureable experience, however this was not the case, and it was a very average meal. Breakfast the following morning followed the same pattern and when we queried why only half of the hot buffet was available we were told quite sharply by a member of staff that it was cooking - this was at 9am and breakfast runs from 7am - 11am so I would have thought that it should have been cooked! We complained to the Duty Manager but all she said was that our comments would be noted. We went out for the remainder of the day and also out to dinner, I couldn't bear the thought of another average meal. We got back to our 'quiet room' at around 11pm, at 4.15am we were woken up by loud music but couldn't work out were it was coming from, at 4.45am it still hadn't stopped so we phoned reception to complain, at 5.15am it was still going on so we complained again. A member of staff could then be heard downstairs from our cottage and the noise was coming from the room below us. They wouldn't answer their door and had to be telephoned, again more unnecessary noise. The music was turned down but we could still hear it along with voices laughing and talking loudly - needless to say we did not get back to sleep. Upon checking out of the hotel we complained about the noise and again saw the same Duty Manager, we explained that we wanted the cost of our room for that evening to be removed from our bill - £220, we were quite happy to pay for the breakfast we had eaten, meaning that we should have a reduction of £190 on our £560 bill - she was 'unable' to do this as she did not have the authority but would reduced it by £60!! She said that she would get the Hotel General Manager to contact us to try and remedy further, he has since emailed and asked that the next time we visit we let him know - I will not be returning to a hotel with such shoddy customer service values and will try another of the 4 star hotels in Bournemouth next time.
 
Was this review helpful? Yes - No

Want to see more hotels? View all hotels in Bournemouth

(hotels)loading

Thank you for your review of the The Bournemouth Highcliff Marriott Hotel

We will review your submission shortly. If it meets our review guidelines, we will publish it to the site.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

When we approve the review, we will send you an email.

Please note that we will publish only your firstname and no other personally identifiable information (including your family name or email address).

Review & Rate the The Bournemouth Highcliff Marriott Hotel

Have you stayed at this accommodation? Share your experience by reviewing this property's rooms, location, amenities, and services.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

Fields with an * are required. Errors will be indicated in red

already a member ? (Won't be published)
Forgot password ?
(ex: Great Service & Staff!)
(As a reminder, you can review the price, location, rooms, restaurants, bars, staff, services)

Too many UPPERCASE letters

TravelLibrary does not publish reviews that are written with too many capital letters. Please use the button below to convert it to Title Case or edit your review yourself.

Photos

Do you have any photos your fellow travellers might be interested in ?

[x] Click on any uploaded picture to remove it.

NOTE: If you represent the management of this property and would like to respond to a review, please use the management response form.


Close

Forgot Password

Enter your username and we will email you your password.

(hotels)loading