Studland Dene Hotel

, Bournemouth, United Kingdom
Nearby Airports
Review this Hotel
Popular Travel Destinations

Recently Reviewed Hotels Around Bournemouth

  • Fairmount Hotel 15 Priory Road West Cliff, Bournemouth, England 4.1/10 - 61 reviews Hotel Class 5 stars 22 Rooms
  • Bourne Hall Hotel 14 Priory Road, Bournemouth, England 5.0/10 - 83 reviews 50 Rooms
  • Pinedale Hotel Tregonwell Road, Bournemouth, England 7.7/10 - 15 reviews Hotel Class 3 stars 15 Rooms
  • The Trouville Hotel Priory Road, Bournemouth, England 7.0/10 - 101 reviews Hotel Class 3 stars 77 Rooms
  • Whitehall Hotel Exeter Park Road, Bournemouth, England 7.8/10 - 34 reviews Hotel Class 2 stars 46 Rooms
  • Arlington Hotel Exeter Park Road, Bournemouth, England 8.1/10 - 30 reviews Hotel Class 2 stars 28 Rooms
  • Norfolk Royale Classic Hotel Richmond Hill, Bournemouth, England 8.0/10 - 278 reviews Hotel Class 4 stars 95 Rooms
  • Marsham Court Hotel Russell Cotes Road, Bournemouth, England 9.0/10 - 133 reviews Hotel Class 3 stars 87 Rooms
  • Hotel Piccadilly Bath Road, Bournemouth, England 8.1/10 - 39 reviews Hotel Class 3 stars 45 Rooms
  • The Lodge at Meyrick Park Hotel Meyrick Park, Bournemouth, England 8.0/10 - 36 reviews Hotel Class 4 stars 17 Rooms
  • Mayfair Hotel 27 Bath Road, Bournemouth, England 7.0/10 - 43 reviews Hotel Class 3 stars 40 Rooms
  • East Cliff Cottage Hotel 57 Grove Road, Bournemouth, England 8.0/10 - 101 reviews Hotel Class 3 stars 10 Rooms
  • Suncliff Hotel East Overcliff Drive, Bournemouth, England 8.0/10 - 422 reviews Hotel Class 3 stars 93 Rooms
  • The Harbour Heights Hotel Haven Road, Poole, England 8.0/10 - 150 reviews Hotel Class 4 stars 38 Rooms
  • Cliffeside Hotel East Overcliff Drive, Bournemouth, England 7.0/10 - 215 reviews Hotel Class 3 stars 61 Rooms

Studland Dene Hotel

, Bournemouth
2 star

Rooms: 24

2 Studland Road - Bournemouth - England - BH4 8JA - United Kingdom Hotel Website | 01202765445
1 Traveller

Review - Studland Dene Hotel

Distressing Experience
Submitted by: V. Gillgrass in 10/03/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Family Traveller
"Booked 4 nights via an internet booking agency. Paid £20 room deposit. All fine so far. Arrived at hotel. ""Greeted"" by indifferent young man who offered no information about the hotel, breakfast, times etc. Warning bells ringing already due to old beds stacked by entrance door, ""welcome"" and sight of first room offered, which was small, shabby, poorly furnished. Corridors smelt of institutional old food. Soiled bedding still in corridors mid-afternoon.
Changed to another room, which was larger but clean and acceptable. Decided to make most of stay as location of hotel is excellent.
Had dinner at Thai restaurant - this was empty and therefore no atmosphere. Paid £79 for an OK meal - nothing better than takeaway.
Returned from day out on following day to find our car had been moved to another parking space in hotel car park.
Eventually, after a lot of asking, ascertained from hotel owner that while we were out, he had entered our room, searched through our belongings and taken the car key, moved the car and returned the key to the room. All without our knowledge or permission. Presumably we were not expected to object.
This person was neither apologetic, ashamed or embarrassed about his actions. He offered several excuses for what he had done, none valid or acceptable. I believe that he had moved the car to accommodate a 4x 4 owned by a friend or regular customer. We had formed the impression on the night before that the hotel seemed to serve as a meeting place for friends and family of employees.

We did not wish to complete our stay at the hotel after this, and booked out immediately, offering to pay for one night's stay less the £20 deposit paid to the booking agency. This was repeatedly refused, despite my having paperwork proving room rate and deposit paid. The reception staff, manager and wonder had paperwork also, but did not seem able to understand the principle of deducting the room rate less deposit paid. After some heated exchanges the manager of the hotel accepted £30 and we were given a handwritten receipt for the money. This was not the end of the story .......... Meanwhile the owner blocked our car in with his and refused to move his car unless we paid a further £15.

Unbelievably, all this took place in front of a police officer that did nothing to help us, saying it was a civil matter. The owner of the hotel said that he had searched our belongings and moved the car because he could. Eventually my husband paid the further £15 and we were "allowed" to leave. One night's stay at this appalling hotel cost us £70 instead of £50. We were forced to pay an extra £20, which we did not owe to the hotel in order to get away from it.
How are people allowed to continue to run businesses in this way without being accountable to someone? Please be wary of this hotel.
Travel Library Traveller Rating?

See 1 review

Review this Hotel

Hotels Near Studland Dene Hotel