Menzies Carlton Hotel, Bournemouth, United Kingdom

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Menzies Carlton Hotel, Bournemouth

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Rating

1.0/10
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Official Contact Details - Menzies Carlton Hotel

  • Address: East Overcliff - Bournemouth - England - BH1 3DN - United Kingdom
  • Phone: 44 01202552011
  • Email:
  • URL: http://www.menzies-hotels.co.uk/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 72
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"Stayed here for 1 night in July 2006. Put into a room where the toilet seat was cracked and the..."

"Stayed here for two nights this November (2005) for our annual weekend away. Everything was..."

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Reviews - Menzies Carlton Hotel

2 reviews (Showing 1 - 2)
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Rating:

1/10
What a rubbish hotel
Submitted by: Charles in 07/31/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
Stayed here for 1 night in July 2006. Put into a room where the toilet seat was cracked and the door loose in its frame. Complained to staff and was told the hotel was fully booked and there was nothing they could do. Tried for almost an hour to get room service in the evening without sucess. I wrote to the head office to complain and a month later still have had no response. A truly terrible hotel. Do not stay here- your money is better spent almost anywhere else
 
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Rating:

1/10
Yuch
Submitted by: Lee in 12/29/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
Stayed here for two nights this November (2005) for our annual weekend away. Everything was perfect except for the food, the staff, the manager and anything else even remotely connected to this god awful hotel. After politely complaining about the food we had been served that evening (Caesar Salad - 8 inch long pieces of bread soaked in fat, Fish - Tasteless, Chocolate mouse - Like Glue) We were then informed by the manager that the food could not of been bad as there chef has won awards. After being harassed by the chef (phoned our room after telling the management we did not want to speak with him), left one night early. After hearing the rubbish spoken by the chef about his own cooking I can only imagine the award he won was for an Oscar. After this dreadful event I felt compelled to write to their head office to complain. All we received was a letter saying "sorry you thought the food was too rich". Rich does not even rhyme with Shit so I don’t understand how this confusion arose.
 
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