Cumberland Hotel, Bournemouth, United Kingdom

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Cumberland Hotel, Bournemouth

Traveller Reviews

Rating

6.6/10
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Official Contact Details - Cumberland Hotel

  • Address: East Overcliff Drive - Bournemouth - England - BH1 3AF - United Kingdom
  • Phone: 44 01202290722
  • Email:
  • URL: http://www.bluemermaidhotels.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 102
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"just come back from staying there for a week all the staff are so very rude bar 1 jo the..."

"Just had a short (3day-2night) break at this fabulous hotel. Both of us gave the..."

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Reviews - Cumberland Hotel

7 reviews (Showing 1 - 7)
Review this Hotel

Rating:

3/10
Waste Of Money Very Dissapointing
Submitted by: Joe in 07/14/09
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
just come back from staying there for a week all the staff are so very rude bar 1 jo the breakfast waiter who actually made an effort to speak to us. no one asked if we where ok, if we needed anything, not even hello as passing the main desk 3 or 4 times a day. the down stairs look nice thats it the rooms are so cheaply done walls paper thin, tv in room from the 80's only 2 channels working, did not clean rooms properly,insted of changing bed sheets they just turned over shocking. this hotel ia not a 3 star hotel the hall ways dark and dingy the car park so small.Rooms not family friendly at all. STAY WELL CLEAR
 
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Rating:

9/10
Super Refurb
Submitted by: Dave in 11/28/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Weekend Breaker
Just had a short (3day-2night) break at this fabulous hotel. Both of us gave the Lounge/Bar/Restaurant areas a BIG WOW upon arrival. We were placed in a front seaview balcony room which was superb. Not all the rooms have been Art Deco'd yet, but we did get a glimpse of the new style and they will be well worth a visit very soon. There are some swanky restaurants to be found in the Bournemouth Area so we were undecided where to eat. The Hotel's Dinner Menu looked very appealing - and did not disappoint. In fact the Tuna dish was one of the nicest ever. This resulted in us choosing to dine the following evening in the Ballroom, and yes the Sea Bass and Lamb were excellent. We found the staff very friendly and attentive and there is a very chic atmosphere which was very much helped by some thoughtful Xmas trimmings. We also made use of the indoor swimming pool of the sister hotel next door, which we found to be adequate. All in all, we got the impression that constant little improvements were being made. Our next visit for sure, will most probably be during warmer weather, if only to slumber on the front patio decking as the sun sets.
 
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Rating:

3/10
Very Dissapointing
Submitted by: Lee in 08/14/07
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
What a total dump, don't get me wrong the reception and bar area is lovely but some of those millions they spent on it should have been allocated to the rooms and halls which looked like hostel accomodation. I was shocked by the state of the room, old and shabby, the duvet looked like it was made in the 1920's,dirty curtins and carpets, totally disgusting.Even after being moved to another room I was shocked with the standard that this hotel deems as acceptable.Shame on you!!
 
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Rating:

8/10
Nice Hotel
Submitted by: Andie in 08/12/07
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Gay
We booked this hotel on spec as we had never been to Bournemouth. It's a very pleasant hotel. The recent refurb has been done to a very high standard. The only down side was the room was very hot and the leisure facilities based at the hotel next door were a bit shabby
 
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Rating:

10/10
Great service ,clean and great food
Submitted by: Ann in 03/09/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Weekend Breaker
We stayed at Christmas and this was a return visit to see the refit of the hotel. (17 of us returned) The hotel looks great and the staff couldn't have been more helpful. The food was wonderful and lots of it. I really think this should be more than three star hotel.
 
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Rating:

10/10
Great service, clean, great food
Submitted by: Ann in 12/04/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Large Group/School
We booked the weekend for a Christmas works do, in total we had about 58 people, the staff couldn't have been more helpful, the rooms were clean and warm .There was so much food and a very good choice .Everyone enjoyed the weekend so much we have booked for next year.
 
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Rating:

3/10
Nice looking hotel...but poor/tired rooms
Submitted by: Mike in 10/22/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
Thwe first impression that I got of this hotel was good with a nice car park and entrance. The receptionist was helpfu and polite. However, when I entered my room I was really disappointed as it had certainly seen better days. I asked to be moved which they duly did, which was good, but the next room was equally tired and worn. I am only too glad that I did not bring my cat as there would have been little room to swing it! The description on Last Minute Dot Com was a 'fabulous hotel' - well I think they have used a little too much poetic license. The bathroom was tatty and overall the bedrooms could do with a tidy up. The bar is ok but souless. Bar food was good and breakfast pretty good too. Shame the stay is ruined by poor roms.
 
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