Savoy Hotel, Blackpool, United Kingdom
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Savoy Hotel, Blackpool
Traveller Reviews
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Official Contact Details - Savoy Hotel
- Address: Queens Promenade - Blackpool - England - FY2 9SJ - United Kingdom
- Phone: +44 1253352561
- Email:
- URL: http://www.britanniasavoyhotel.co.uk
- Official Website:
- Rooms: 131
"Me and my partner stayed in the savoy on the 3rd of November for 4 nights. First when we booked..."
"We stayed at the Savoy for one night and will never stay there again. The first room we were..."
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Reviews - Savoy Hotel
15 reviews
(Showing 1 - 10)
Room with a bad view
Submitted by: casey in 11/12/08
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Relaxation Seeker
Me and my partner stayed in the savoy on the 3rd of November for 4 nights. First when we booked the holiday, with national, we weren't informed it was an elderly break, mainly over 60s and over. We both mixed in well with the other guests. Every one was very friendly, and we met some lovely people. The only downside of the holiday was our room was over heated and too stuffy. My partner suffers from asthma, and the windows were screwed shut and there were no air vents. But even if the windows wear able to open, there were dead pigeons all over. Another downside, the entertainment was in a dungeon in the hotel. With a hopeless rude entertainer, that didn't know how to smile or entertain people, he just played music and walked away from the stage. Then when the "free 1 hour bar" opened, he started a bingo away. Also the toilets in the dungeon were a disgrace. They were not cleaned on our full stay. We had a good time at the hotel (but only thanks to other guests) And we had to make our own entertainment.. Overall we still enjoyed our stay. The food was brilliant.
Disappointed
Submitted by: Gina in 11/16/08
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Family Traveller
We stayed at the Savoy for one night and will never stay there again. The first room we were given was so warm it would have been impossible to sleep. The second room absolutely stank of smoke but by this time we were too tired to move again. Th food in the bistro was barely edible, breakfast slightly better, but we were very glad to leave.
Good service and delicious food
Submitted by: janet hall in 10/28/08
- Age Group: 60 +
- From: United Kingdom
- Traveller type: Relaxation Seeker
My two sisters had a lovely stay at the Savoy for 4 nights. We enjoyed the delicious food and would like to compliment the chef! Also the rooms were warm and comfortable. We will definitely stay again.
Extremely Rude and Unhelpful Dining Staff
Submitted by: Aileen in 10/30/08
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Large Group/School
Location: Good
Rooms: Good
Breakfast Room: Like something out of Fawlty Towers.
Breakfast Room Staff: Extremely rude, unhelpful and displayed hositility towards a number of guests. Would not assist elderly people struggling at the self service counter. Toast done on one side only. Plates and cutlery filthy. Tea/ coffee cold.
Wonderful Christmas
Submitted by: Terry in 12/30/06
- Age Group: 60 +
- From: United Kingdom
- Traveller type: Retired
Spent a wonderful Christmas. Food, Staff, atmosphere,everything was lovely apart from the Bedrooms need refurbishing. Will recommend.
Big Hotel, cheap guest house experience
Submitted by: Batch in 12/07/06
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Young Couple
The good: reasonable size rooms. Easy to find
The bad: No heating in rooms working. Not sure this was a fault or intentional cost cutting. Solution was to provide a noisy fan heater.
Room decor is in desperate need of update. Shower worked but was tatty. No double glazing so previous occupants had used beer mats to stop windows rattling.
Limited facilities - very limited room service menu. Basic TV 1-5. **Extremely** limited parking. Small bar (not tested). Average service at buffet breakfast - no a la carte breakfast menu . Oh and they (slowly) bring your tea/coffee round in jugs rather than individual tea pots.
The Summary: My wife was taking part in the dancing finals at Blackpool tower. I chose a "large" hotel with room service because I was staying in for the evenings with our two year old son.
What I expected of a "big" hotel was big hotel facilities. On the face of it this hotel fits the bill. In reality I may have well have stayed in a guest house and save my money.
Recommendation: Stay in a proper big hotel instead.
Stay Away, This Hotel Is Awful
Submitted by: Ian in 11/01/06
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Family Traveller
We booked and paid for bed & breakfast, but were told on arrival that we had to pay extra for our children. Our booking confirmation confirmed that everything was paid up. The receptionist may as well have called me a liar, until a manager came out and confirmed I was right. NOT EVEN AN APOLOGY!!The staff are rude, ignorant and unprofessional.
Our room was dirty, the windows filthy, the shower leaked, the floorboards creaked (so our children woke up every time we walked across the room). No remote control for the TV, towel rail not heating up. The decor of the hotel and room is very tatty.
The service at breakfast is appalling. No glasses for juice, various items unavailable, no tea (kept on asking). We asked for a high chair for our baby, and were given a FILTHY item, which we had to clean ourselves.
BEWARE of the car parking, only a few spaces at the hotel, which are always taken. You end up paying for a public car park next door. This car park was poorly marked out, and I found TWO £30 fixed penalty tickets on my windscreen next morning.
This hotel did not live up to our expectations, was a waste of money and ruined our short break.
This hotel does not value it's guests opinions and concerns.
This hotel should be shut down.
Take my advice and STAY AWAY. I am sure that very few guests return to this awful place.
Please look at other reviews on this, and other websites, you'll see what other people think....you have been warned!!
Poor, poor hotel
Submitted by: David in 10/19/06
- Age Group: 26 - 30
- From: United Kingdom
- Traveller type: Young Couple
Poor hotel, no offer of refund after water was "flowing" into the bedroom in the morning.
Bedrooms
Submitted by: Keri in 10/05/06
- Age Group: 18 - 25
- From: United Kingdom
- Traveller type: Weekend Breaker
We went to Blackpool to have a great weekend, well it was bad as soon as we got to the Savoy hotel rooms. Opened the door and it smelt as if something had died in there. It was freezing all day. We had boards on the ceiling holding it up, and wallpaper hanging off and black. Also we went with friends that stayed at number 345 and they had things nicked, dig cam, two phone chargers and fags. Dont know how they got in, but people were saying they could open other doors with their keys, well anyway it was awful. Never stay there again.
What A Dissapointment!!
Submitted by: Sonia in 09/01/06
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Family Traveller
I thought I would treat myself and 2 young children to staying in a decent hotel and was so dissapointed with what we received from the savoy.
It does not say on the internet that they hold weddings there every Sunday so after driving around for an hour trying to look for parking we parked the car about 3 streets away and had to lug our luggage all the way to the hotel.The room was tiny, the grouting in the bathroom was black and the shower curtain very so dirty it could of stood up by itself.
I asked for a remote control for 2 days and never received it and my room was not hoovered.
The receptionist tried to charge me again for my childrens meals even though I had paid before arriving.
There was one grubby little lift which was shared with the members of staff taking linen up and downstairs who did not even know how to smile.
The only good thing I found in the hotel was the breakfast which was very nice but I was not told they did special meals such as pizza,burgers etc for the children at dinnertime so my children were left trying to finish the food I'd ordered off the adult menu for them.
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