Savoy Hotel

, Blackpool, United Kingdom
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Savoy Hotel

, Blackpool

Rooms: 131

Queens Promenade - Blackpool - England - FY2 9SJ - United Kingdom Hotel Website | | +44 1253352561
490 Traveller

Reviews - Savoy Hotel

« 1 2 »
2/10
Disappointed
Submitted by: Gina in 16/11/08
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
We stayed at the Savoy for one night and will never stay there again. The first room we were given was so warm it would have been impossible to sleep. The second room absolutely stank of smoke but by this time we were too tired to move again. Th food in the bistro was barely edible, breakfast slightly better, but we were very glad to leave.
6/10
Room with a bad view
Submitted by: casey in 12/11/08
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
Me and my partner stayed in the savoy on the 3rd of November for 4 nights. First when we booked the holiday, with national, we weren't informed it was an elderly break, mainly over 60s and over. We both mixed in well with the other guests. Every one was very friendly, and we met some lovely people. The only downside of the holiday was our room was over heated and too stuffy. My partner suffers from asthma, and the windows were screwed shut and there were no air vents. But even if the windows wear able to open, there were dead pigeons all over. Another downside, the entertainment was in a dungeon in the hotel. With a hopeless rude entertainer, that didn't know how to smile or entertain people, he just played music and walked away from the stage. Then when the "free 1 hour bar" opened, he started a bingo away. Also the toilets in the dungeon were a disgrace. They were not cleaned on our full stay. We had a good time at the hotel (but only thanks to other guests) And we had to make our own entertainment.. Overall we still enjoyed our stay. The food was brilliant.
2/10
Extremely Rude and Unhelpful Dining Staff
Submitted by: Aileen in 30/10/08
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Large Group/School
Location: Good
Rooms: Good
Breakfast Room: Like something out of Fawlty Towers.
Breakfast Room Staff: Extremely rude, unhelpful and displayed hositility towards a number of guests. Would not assist elderly people struggling at the self service counter. Toast done on one side only. Plates and cutlery filthy. Tea/ coffee cold.
9/10
Good service and delicious food
Submitted by: janet hall in 28/10/08
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
My two sisters had a lovely stay at the Savoy for 4 nights. We enjoyed the delicious food and would like to compliment the chef! Also the rooms were warm and comfortable. We will definitely stay again.
2/10
Never Again!
Submitted by: A Travel Library User in 10/09/06
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
Fire alarm went off twice at 7AM
Restaurant service appaling - dusty and dirty
Cabaret entertainment? Tacky keyboard player in bar lounge who didnt know half the requests - hardly cabaret!
8/10
Wonderful Christmas
Submitted by: Terry in 30/12/06
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Retired
Spent a wonderful Christmas. Food, Staff, atmosphere,everything was lovely apart from the Bedrooms need refurbishing. Will recommend.
2/10
Big Hotel, cheap guest house experience
Submitted by: Batch in 07/12/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
The good: reasonable size rooms. Easy to find

The bad: No heating in rooms working. Not sure this was a fault or intentional cost cutting. Solution was to provide a noisy fan heater.

Room decor is in desperate need of update. Shower worked but was tatty. No double glazing so previous occupants had used beer mats to stop windows rattling.

Limited facilities - very limited room service menu. Basic TV 1-5. **Extremely** limited parking. Small bar (not tested). Average service at buffet breakfast - no a la carte breakfast menu . Oh and they (slowly) bring your tea/coffee round in jugs rather than individual tea pots.

The Summary: My wife was taking part in the dancing finals at Blackpool tower. I chose a "large" hotel with room service because I was staying in for the evenings with our two year old son.

What I expected of a "big" hotel was big hotel facilities. On the face of it this hotel fits the bill. In reality I may have well have stayed in a guest house and save my money.


Recommendation: Stay in a proper big hotel instead.
1/10
Stay Away, This Hotel Is Awful
Submitted by: Ian in 01/11/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
We booked and paid for bed & breakfast, but were told on arrival that we had to pay extra for our children. Our booking confirmation confirmed that everything was paid up. The receptionist may as well have called me a liar, until a manager came out and confirmed I was right. NOT EVEN AN APOLOGY!!The staff are rude, ignorant and unprofessional.
Our room was dirty, the windows filthy, the shower leaked, the floorboards creaked (so our children woke up every time we walked across the room). No remote control for the TV, towel rail not heating up. The decor of the hotel and room is very tatty.
The service at breakfast is appalling. No glasses for juice, various items unavailable, no tea (kept on asking). We asked for a high chair for our baby, and were given a FILTHY item, which we had to clean ourselves.
BEWARE of the car parking, only a few spaces at the hotel, which are always taken. You end up paying for a public car park next door. This car park was poorly marked out, and I found TWO £30 fixed penalty tickets on my windscreen next morning.
This hotel did not live up to our expectations, was a waste of money and ruined our short break.
This hotel does not value it's guests opinions and concerns.
This hotel should be shut down.
Take my advice and STAY AWAY. I am sure that very few guests return to this awful place.
Please look at other reviews on this, and other websites, you'll see what other people think....you have been warned!!
1/10
Poor, poor hotel
Submitted by: David in 19/10/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
Poor hotel, no offer of refund after water was "flowing" into the bedroom in the morning.
1/10
Bedrooms
Submitted by: Keri in 05/10/06
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Weekend Breaker
We went to Blackpool to have a great weekend, well it was bad as soon as we got to the Savoy hotel rooms. Opened the door and it smelt as if something had died in there. It was freezing all day. We had boards on the ceiling holding it up, and wallpaper hanging off and black. Also we went with friends that stayed at number 345 and they had things nicked, dig cam, two phone chargers and fags. Don't know how they got in, but people were saying they could open other doors with their keys, well anyway it was awful. Never stay there again.

Historical Traveller Reviews of Savoy Hotel

A pleasant suprise!!

from debz1973
After reading many reviews on The Savoy we were expecting a cold run down shabby hotel. In reality my family and myself found great value for money, cleanliness and overall an extremely enjoyable stay. Our room was newly decorated to a good standard,clean (I have stay in many higher calibre hotels and not found the bathrooms this clean) We booked our room last minute from the hotels website the tariff was excellent value for money. From my experience if you want an idealy situated hotel-away from the main hustle and bustle, near car parking and want a basic clean hotel- this is the place to stay. If you want swimming pools etc.. other hotels will fit your criteria better. Britannia Hotels who now own The Savoy are in the process of reburbishing the hotel from what i have witnessed this program is well under way.

Happy Christmas

from HAPPYSCOUSE
My wife and I spent Christmas here and found it to be a really good hotel.

Food excellent
Service excellent
Cleanliness Excellent
The staff under General Manager Francis Sheridan were absolutely top class.
As for the walk from the car park maybe the preson who lugged their luggage and child should have dropped them off at the hotel door and then gone and parked
Our Christmas was made Merry at the Savoy
Thanks Francis

Stay here again? Never!

from Batch_STFC
First impressions count. The parking facilities at this hotel are very limited so we had to lug everything from the adjacent public car park (including our 2 year old child). Thankfully being off-season the car park was fairly empty and cheap (£4 for 24hrs).

Reception and bar area are OK, so things were looking up. There is a small lift, but given the age of the building that is not unexpected.

But then we got to the room. First thing to notice was it was freezing cold. That's right, the heating was off in our room (and others apparently). We were provided with a fan heater which was fine but noisy, too noisy to leave on at night. maybe there was a heating fault, who knows. They whacked the hall radiators (working) up the next day so the room was fine.

Onto the room. There were cotton buds on the bathroom floor. The single glazed, best before 1947 windows were jammed with beer mats to stop them rattling in the wind. The decor was dated and tatty with bits of wallpaper missing. You get the idea.

Facilities for such a large hotel are poor. The room service menu is limited. The TV is your basic channels 1-5, no pay movie options or Sky TV. The buffet breakfast has no a-la-carte option and service is slow because tea and coffee (and anything else) is fetched in urns (presumably) from the kitchen, which seems to involve a 3 day trek for the staff.

The staff were a bit, well, some were OK, some weren't.

I guess it comes down to expectation and the price you pay. For me never again. Better value can be found in B&B/Gust Houses or newer hotels (even if they cost more, in fact even at double the already high price we paid here).

in definate need of makeover

from frances930
first impressions of the hotel went well but, once we got to our room the glasses in the bathroom had lipstick on them the whole bathroom was generally filthy, the staff do not seem to have taken any care in cleaning, when we had a really good look at the hotel we realised that the whole place was quite run down it could be a beautiful hotel if it had a makeover and cleaning staff who took pride in their job, the reception staff and the resteraunt staff were very friendly and the food was good but there isnt enough attention paid to the general upkeep of the hotel

Worse room ever

from bright_ii
My mum and i stayed here with a majestic trip so we had no choice in the hotel. We were extremely dissapointed. The downstairs of the hotel was very nice as was the restuarant. The food was lovely and the staff very very nice.
Our room however was apalling, it took ages to get to the room as it was two floors up and through several corridors. It was dirty, had ripped wallpaper, stained carpets and a window that not only had no view and did not open had a smash!!!
When we complained (and we werent the only ones) and asked for another room we were told there were no more available.
I would not stay here again, EVER.
Management Response from savoymanagement
Since these pictures were taken this room has been fully refurbished.

terrible and dirty

from Malonet
about the worst hotel I've stayed at, dirty, dusty, fire alarm going off all hours, loose tap and shower door, room missed by chambermaid, brass in dining room/kitchen filthy, thread bare carpet on stairs and generally run down. Aviod at all costs.

hated

from llizann
after looking on the internet thought the hotel would be fine for myself husband and son as it was only for 1 night the rooms shown on the internet were lovely on arriving at the hotel it was like stepping back in time the wallpaper was hanging of the wall the ceiling in the bathroom looked like it was ready to come down thought of complaining but when we got to reception 4 people had bet us to it i definately would not recommend this hotel to anyone .....the staff wre unpleasent food was horrible on walking along the seafront there were loads of hotels with better rates and more up to date this hotel should be closed down and never open again

Dreadful

from Dug68
Dreadful! I paid £85 for a double room and made the mistake of booking well in advance so that I could be given the room they would not dare show to a 'walk-in'. Allocated a n awful room that had very old furniture, did not appear clean, overlooked all the 'service pipes' was up three floors, along seemingly endless corridors and up two flights of stairs, and it was small and inconvenient. When I complained, the staff seemed neither interested or surprised. The second room was a little better with windows so filthy you could barely see out. Unglazed so we could sit listening to the trams as they whizzed merrily by. The £12.50 meal was well below standard and when comparing prices remember this is Blackpool when not in mid-season! The staff generally seemed totally uninterested and were not helpful. An e-mail to the company later provoked no response after three days. If someone complained about my business service I should reply sooner. Never again and thank goodness it was only for one night!

SHABBY SHABBY SHABBY

from lillytinks
we have just returned from one night stay at the Savoy Hotel, all I can say is im glad it was only one night, it was shabby. It does not deserve its 3 star rating. The bedroom was dirty with dirty towels, paper hanging off the ceiling, the shower did not work and I could not even guess what colour the carpet was supposed to be. The drinking glasses were placed on a shelf by the toilet waste pipe and the lino in the bathroom was curling up off the floor. We thought about complaining but while in the queue at reception another couple were doing the same, they had been in the hotel 20 minutes and were checking out because of the state of the room and the receptionist was not trying to help she just let them go which makes me think perhaps complaints are a regular occurence

FINAL WORD DONT STAY THERE IT MAY BE CHEAP BUT IT IS NOT CHEERFUL

Horrendous!

from Mrs_BA
We booked for 2 adults, 3 children and were allocated Rms 210, 211. Rm 210 - uninhabitable due to the overpowering stench of cigarette smoke. Rm 211 had 2 doubles, 1 single so we just used this room. Breakfast went on (supposedly!) until 9:30. We came in at 9am to find only to find most of the food was gone and was not replaced. The hot buffet was disgusting! The sausages were most certainly not pork; more like a "meal" base and everything else was overdone. Had to seek out glasses, cups, spoons whilst staff appeared disorganised. Despite being willing to please, anarchy reigned while guests needed to fend for themselves with sopme becoming irritable with each other.
Despite all of this, it would have been bearable if it wasn't for the uncompromising attiute of the reception woman. When I mentioned the smell in Rm 210 she became immediately defensive -"Well we can't stop guests smoking in their rooms!" We requested non-smoking rooms but both had ash trays! After just 1 night, we all stank of smoke! I cannot recommend strongly enough to avoid this "hotel" where smoking and rude reception staff will remain our overriding memory. Mind you, with the number of complaints she must get per shift, it must just be her way of coping....

Top Local Tips for Blackpool

trams Not sure what you can do about it maybe walk down the front instaed of jumping on the tram or atleast walk one way, we spent a fortune on travelling up and down from the hotel on the trams

blackpool zoo well worth a visit but take a own food, the food is very expensive!!!

Hotels and Attrractions If you are planning on going to The Pleasure Beach etc, get a deal that includes hotel and wristband like we did.

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Other names for Savoy Hotel

  • savoy hotel blackpool
  • Address: Queens Promenade - Blackpool - England - FY2 9SJ - United Kingdom
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