Submission date: 2006-12-07 - Date of Stay: November 2006
Submitted by: Batch - From: United Kingdom
Type of Traveller: Young Couple - Age Group: 31 - 40
Big Hotel, cheap guest house experience
The good: reasonable size rooms. Easy to find
The bad: No heating in rooms working. Not sure this was a fault or intentional cost cutting. Solution was to provide a noisy fan heater.
Room decor is in desperate need of update. Shower worked but was tatty. No double glazing so previous occupants had used beer mats to stop windows rattling.
Limited facilities - very limited room service menu. Basic TV 1-5. **Extremely** limited parking. Small bar (not tested). Average service at buffet breakfast - no a la carte breakfast menu . Oh and they (slowly) bring your tea/coffee round in jugs rather than individual tea pots.
The Summary: My wife was taking part in the dancing finals at Blackpool tower. I chose a "large" hotel with room service because I was staying in for the evenings with our two year old son.
What I expected of a "big" hotel was big hotel facilities. On the face of it this hotel fits the bill. In reality I may have well have stayed in a guest house and save my m...Read more
Submission date: 2006-10-29 - Date of Stay: October 2006
Submitted by: Ian - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: 31 - 40
Stay Away, This Hotel Is Awful
We booked and paid for bed & breakfast, but were told on arrival that we had to pay extra for our children. Our booking confirmation confirmed that everything was paid up. The receptionist may as well have called me a liar, until a manager came out and confirmed I was right. NOT EVEN AN APOLOGY!!The staff are rude, ignorant and unprofessional.
Our room was dirty, the windows filthy, the shower leaked, the floorboards creaked (so our children woke up every time we walked across the room). No remote control for the TV, towel rail not heating up. The decor of the hotel and room is very tatty.
The service at breakfast is appalling. No glasses for juice, various items unavailable, no tea (kept on asking). We asked for a high chair for our baby, and were given a FILTHY item, which we had to clean ourselves.
BEWARE of the car parking, only a few spaces at the hotel, which are always taken. You end up paying for a public car park next door. This car park was poorly marked out, and I found ...Read more
Submission date: 2006-10-03 - Date of Stay: September 2006
Submitted by: Keri - From: United Kingdom
Type of Traveller: Weekend Breaker - Age Group: 18 - 25
Bedrooms
We went to Blackpool to have a great weekend, well it was bad as soon as we got to the Savoy hotel rooms. Opened the door and it smelt as if something had died in there. It was freezing all day. We had boards on the ceiling holding it up, and wallpaper hanging off and black. Also we went with friends that stayed at number 345 and they had things nicked, dig cam, two phone chargers and fags. Don’t know how they got in, but people were saying they could open other doors with their keys, well anyway it was awful. Never stay there again.