Savoy Hotel

, Blackpool, United Kingdom
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Savoy Hotel

, Blackpool

Rooms: 131

Queens Promenade - Blackpool - England - FY2 9SJ - United Kingdom Hotel Website | | +44 1253352561
490 Traveller

Reviews - Savoy Hotel

« 1 2 »
What A Dissapointment!!
Submitted by: Sonia in 01/09/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
I thought I would treat myself and 2 young children to staying in a decent hotel and was so dissapointed with what we received from the savoy.
It does not say on the internet that they hold weddings there every Sunday so after driving around for an hour trying to look for parking we parked the car about 3 streets away and had to lug our luggage all the way to the hotel.The room was tiny, the grouting in the bathroom was black and the shower curtain very so dirty it could of stood up by itself.
I asked for a remote control for 2 days and never received it and my room was not hoovered.
The receptionist tried to charge me again for my childrens meals even though I had paid before arriving.
There was one grubby little lift which was shared with the members of staff taking linen up and downstairs who did not even know how to smile.
The only good thing I found in the hotel was the breakfast which was very nice but I was not told they did special meals such as pizza,burgers etc for the children at dinnertime so my children were left trying to finish the food I'd ordered off the adult menu for them.
Savoy, dont bother
Submitted by: Karen Readman in 24/07/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
I booked via the britannia site to stay at the Savoy Blackpool, arriving on the 21st July staying for 2 nights. On arrival at the hotel the room was very dirty to say the least. Wall paper hanging from the walls, carpet thread bare, a picture (painted on hardborad) neither in nor out of the frame, bathroom- someone in the next room emptied their sink and the dirty water came up in the sink. I will not go on.
I imediately returnded to reception to ask for another room, the reception manager was very proffessional, telling me that the hotel had recently been taken over by Britannia and were in the process of renovating it. She offered me a replacement room, this was of a similar condition. Again she was prfessional and when I requested a refund she gave me one.
The hotel is not fit for human habitation. It should be looked at by hotel inspectors. I suggest they look at your matresses, wall paper carpet and bathroom fittings. I booked with Britannia as I have stayed at the Grand in Scarborough and I thought it would be of the same standard.
Falty Towers Is Better
Submitted by: Emma in 20/06/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
The Savoy Hotel in Blackpool is falling to bits... We stayed in the Savoy for a friends 40th birthday, the reception and bar area weren't to bad but the rooms well...They were filthy, windows looked like they aint been cleaned since 1901, the windows didn't open, the wallpaper was hanging off the walls, the window sills hadn't been dusted for a a few months they were covered in dust and insects, if I would recommend a hotel to anyone then the Savoy would NOT be on my list I would never stay there ever again. Very Dissapointed!!!
Filthy bedrooms
Submitted by: Katrina in 19/06/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
All we can say is the hotel is run down and in desperate need of new deco. The cleaners, well I'm not sure there are any, our room was dirty, and the windows well I don't think they have ever seen a window cleaner. the ceiling in the bathroom was all hanging down .the staff on reception were not much help, I reported the room being dirty they said we will get it sorted for us .on our return in the evening the room was still the same .we would not recommend this hotel to anybody disgusting.
Nice Place!
Submitted by: Debbi in 05/06/06
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Young Couple
We had a lovely september weekend here. the only downfall was the room had damp patches on the walls and toilet ceiling which looked a bit shabby. also we felt a bit out of place because we were the youngest people in there! If your over 60 this is the place for you!

Historical Traveller Reviews of Savoy Hotel

A pleasant suprise!!

from debz1973
After reading many reviews on The Savoy we were expecting a cold run down shabby hotel. In reality my family and myself found great value for money, cleanliness and overall an extremely enjoyable stay. Our room was newly decorated to a good standard,clean (I have stay in many higher calibre hotels and not found the bathrooms this clean) We booked our room last minute from the hotels website the tariff was excellent value for money. From my experience if you want an idealy situated hotel-away from the main hustle and bustle, near car parking and want a basic clean hotel- this is the place to stay. If you want swimming pools etc.. other hotels will fit your criteria better. Britannia Hotels who now own The Savoy are in the process of reburbishing the hotel from what i have witnessed this program is well under way.

Happy Christmas

My wife and I spent Christmas here and found it to be a really good hotel.

Food excellent
Service excellent
Cleanliness Excellent
The staff under General Manager Francis Sheridan were absolutely top class.
As for the walk from the car park maybe the preson who lugged their luggage and child should have dropped them off at the hotel door and then gone and parked
Our Christmas was made Merry at the Savoy
Thanks Francis

Stay here again? Never!

from Batch_STFC
First impressions count. The parking facilities at this hotel are very limited so we had to lug everything from the adjacent public car park (including our 2 year old child). Thankfully being off-season the car park was fairly empty and cheap (£4 for 24hrs).

Reception and bar area are OK, so things were looking up. There is a small lift, but given the age of the building that is not unexpected.

But then we got to the room. First thing to notice was it was freezing cold. That's right, the heating was off in our room (and others apparently). We were provided with a fan heater which was fine but noisy, too noisy to leave on at night. maybe there was a heating fault, who knows. They whacked the hall radiators (working) up the next day so the room was fine.

Onto the room. There were cotton buds on the bathroom floor. The single glazed, best before 1947 windows were jammed with beer mats to stop them rattling in the wind. The decor was dated and tatty with bits of wallpaper missing. You get the idea.

Facilities for such a large hotel are poor. The room service menu is limited. The TV is your basic channels 1-5, no pay movie options or Sky TV. The buffet breakfast has no a-la-carte option and service is slow because tea and coffee (and anything else) is fetched in urns (presumably) from the kitchen, which seems to involve a 3 day trek for the staff.

The staff were a bit, well, some were OK, some weren't.

I guess it comes down to expectation and the price you pay. For me never again. Better value can be found in B&B/Gust Houses or newer hotels (even if they cost more, in fact even at double the already high price we paid here).

in definate need of makeover

from frances930
first impressions of the hotel went well but, once we got to our room the glasses in the bathroom had lipstick on them the whole bathroom was generally filthy, the staff do not seem to have taken any care in cleaning, when we had a really good look at the hotel we realised that the whole place was quite run down it could be a beautiful hotel if it had a makeover and cleaning staff who took pride in their job, the reception staff and the resteraunt staff were very friendly and the food was good but there isnt enough attention paid to the general upkeep of the hotel

Worse room ever

from bright_ii
My mum and i stayed here with a majestic trip so we had no choice in the hotel. We were extremely dissapointed. The downstairs of the hotel was very nice as was the restuarant. The food was lovely and the staff very very nice.
Our room however was apalling, it took ages to get to the room as it was two floors up and through several corridors. It was dirty, had ripped wallpaper, stained carpets and a window that not only had no view and did not open had a smash!!!
When we complained (and we werent the only ones) and asked for another room we were told there were no more available.
I would not stay here again, EVER.
Management Response from savoymanagement
Since these pictures were taken this room has been fully refurbished.

terrible and dirty

from Malonet
about the worst hotel I've stayed at, dirty, dusty, fire alarm going off all hours, loose tap and shower door, room missed by chambermaid, brass in dining room/kitchen filthy, thread bare carpet on stairs and generally run down. Aviod at all costs.


from llizann
after looking on the internet thought the hotel would be fine for myself husband and son as it was only for 1 night the rooms shown on the internet were lovely on arriving at the hotel it was like stepping back in time the wallpaper was hanging of the wall the ceiling in the bathroom looked like it was ready to come down thought of complaining but when we got to reception 4 people had bet us to it i definately would not recommend this hotel to anyone .....the staff wre unpleasent food was horrible on walking along the seafront there were loads of hotels with better rates and more up to date this hotel should be closed down and never open again


from Dug68
Dreadful! I paid £85 for a double room and made the mistake of booking well in advance so that I could be given the room they would not dare show to a 'walk-in'. Allocated a n awful room that had very old furniture, did not appear clean, overlooked all the 'service pipes' was up three floors, along seemingly endless corridors and up two flights of stairs, and it was small and inconvenient. When I complained, the staff seemed neither interested or surprised. The second room was a little better with windows so filthy you could barely see out. Unglazed so we could sit listening to the trams as they whizzed merrily by. The £12.50 meal was well below standard and when comparing prices remember this is Blackpool when not in mid-season! The staff generally seemed totally uninterested and were not helpful. An e-mail to the company later provoked no response after three days. If someone complained about my business service I should reply sooner. Never again and thank goodness it was only for one night!


from lillytinks
we have just returned from one night stay at the Savoy Hotel, all I can say is im glad it was only one night, it was shabby. It does not deserve its 3 star rating. The bedroom was dirty with dirty towels, paper hanging off the ceiling, the shower did not work and I could not even guess what colour the carpet was supposed to be. The drinking glasses were placed on a shelf by the toilet waste pipe and the lino in the bathroom was curling up off the floor. We thought about complaining but while in the queue at reception another couple were doing the same, they had been in the hotel 20 minutes and were checking out because of the state of the room and the receptionist was not trying to help she just let them go which makes me think perhaps complaints are a regular occurence



from Mrs_BA
We booked for 2 adults, 3 children and were allocated Rms 210, 211. Rm 210 - uninhabitable due to the overpowering stench of cigarette smoke. Rm 211 had 2 doubles, 1 single so we just used this room. Breakfast went on (supposedly!) until 9:30. We came in at 9am to find only to find most of the food was gone and was not replaced. The hot buffet was disgusting! The sausages were most certainly not pork; more like a "meal" base and everything else was overdone. Had to seek out glasses, cups, spoons whilst staff appeared disorganised. Despite being willing to please, anarchy reigned while guests needed to fend for themselves with sopme becoming irritable with each other.
Despite all of this, it would have been bearable if it wasn't for the uncompromising attiute of the reception woman. When I mentioned the smell in Rm 210 she became immediately defensive -"Well we can't stop guests smoking in their rooms!" We requested non-smoking rooms but both had ash trays! After just 1 night, we all stank of smoke! I cannot recommend strongly enough to avoid this "hotel" where smoking and rude reception staff will remain our overriding memory. Mind you, with the number of complaints she must get per shift, it must just be her way of coping....

Top Local Tips for Blackpool

trams Not sure what you can do about it maybe walk down the front instaed of jumping on the tram or atleast walk one way, we spent a fortune on travelling up and down from the hotel on the trams

blackpool zoo well worth a visit but take a own food, the food is very expensive!!!

Hotels and Attrractions If you are planning on going to The Pleasure Beach etc, get a deal that includes hotel and wristband like we did.


Other names for Savoy Hotel

  • savoy hotel blackpool
  • Address: Queens Promenade - Blackpool - England - FY2 9SJ - United Kingdom
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