Submission date: 2008-01-15 - Date of Stay: January 2008
Submitted by: John - From: United Kingdom
Type of Traveller: Mature Couple - Age Group: 51 - 60
Could do much better!
Is it because Blackpool is viewed as a holiday centre for the working class that this hotel is so shabby?
Quite clearly Stakis has put little or no money into modernising the rooms in this particular hotel for many a year!
This hotel brings no credit to either its owners or to the great town of Blackpool itself.
It is certainly not worthy of a four star rating.
Why not?
The carpet was old and stained.
The wallpaper was old and tired looking.
The armchair seemed ancient - its fabric was worn and and marked.
The room itself was far too hot. A notice informed us that the temperature could be regulated via a control on the radiator - the control did not work! My wife's cold was not improved by having to keep the window permanently open!
Oh yes,the window.
I requested a room with a sea view.This was rather pointless since the view was obscured by the filth on the outside of the window! These windows cannot have been cleaned for many a long time.
Finally - the 'hot' breakfast.
We...Read more
Submission date: 2007-08-13 - Date of Stay: August 2007
Submitted by: Mike - From: United Kingdom
Type of Traveller: Mature Couple - Age Group: 51 - 60
Misrepresentation by Hilton Blackpool
Hilton hotels are guilty of misrepresentation in advertising and allowing the booking of bedrooms on the internet in which smoking is allowed - in fact they have only 6 rooms (all of which are family rooms) out of nearly 300 which they designate as smoking (about 2%) so if you are one of the 30% or so of the population that smoke and book a room at the Blackpool Hilton you will be told when you arrive (by unfriendly and unhelpful reception staff) that there is a small area in the corner of the carpark where you can smoke but definitely not in your bedroom (even though they were quite happy to confirm a smoking room when you booked). This is nothing to do with the law banning smoking in public enclosed areas which is an entirely different debate this is just Hilton not giving their customers any choice and misrepresenting that fact into the bargain.
Submitted by: A Travel Library User - From: United Kingdom
Type of Traveller: N/A - Age Group: N/A
Disappointing
Staff can be very friendly and helpful but the hotel simple things are poor for a 4* hotel. Not enough tea pots and milk jugs for breakfast is one exmaple of too many corners cut but the management.
Submission date: 2006-05-17 - Date of Stay: July 2005
Submitted by: Helen - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: 41 - 50
Great hotel friendly and polite staff
I have been coming to blackpool for the past ten years, and this is the best hotel I have stayed in. The ammenities at this hotel are great the food is excellent and the staff are friendly, polite,and helpful.It is a bit pricey but worth it for a short break. My grandaughter thinks the hotel is great because she likes the swimming pool ,the food, and the apple juice .
