I would just like to say i had a lovely time at The Bond. The staff were brilliant, they were willing to help me with whatever i needed.The meals were all very nice, the waiters and waitresses where all very helpful and cheerful. Full marks from me.
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I took my mother in law who is now 90. She can't get about & needs to be pushed in her wheelchair everywhere. For my company, I took my 13yr old daughter.
The hotel was clean, staff very friendly, entertainment was good, the food was hot and tasted okay - never had to complain about anything.
What you need to know is this hotel caters for every disabilty and people with every disabilty go there, it opened my eyes that's for sure.
For a family get away - if you need disabled access 100% don't want to cook, would prefer some entainment then stay here. Mum has already asked me if we're going back this year as she enjoyed it. If you're looking for a get away from it all holiday and don't really need the disabled access then you'll find somewhere else. We enjoyed our stay, I found it by pure chance - and would recomend it but has always it's what you make of it, they are planning on a refurb - not sure of start dates so hope they don't clash with next years short break.
2 out of 2 readers found this review helpful
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Arrived not knowing what to expect at a hotel for disabled, but it was a great hotel for attention and care. It was not the most stylish place to stay, but I have not been to one with such decent staff. Even the entertainers were just so helpful without effort. I would recommend the Bond Hotel to anyone looking for a clean place to stay with great food and lovely staff.
2 out of 2 readers found this review helpful
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We had a lovely time at the bond, as a carer I thought they offered a brilliant service all in all. For both the residents (disabled) & carers. The food was excellent, piping hot and loads of it. There was always a wide choice of meals. The staff was great, entertainment was great, rooms was cleaned daily. The only trouble with this hotel was probably us staying there... haha. Would go again tomorrow, missing all the fun.
2 out of 2 readers found this review helpful
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We have just come back from Blackpool and I have never stayed in a hotel so bad. The poor staff seem to have to run around doing every job under the sun. A member of staff told me they have to work six day`s a week and if they are lucky, they may get two half day`s off. Tthe food well, breakfast was not to bad, but the evening meal was a joke. I have never seen such mean portions or badly cooked food. On our first day, I reported the light bulb in our room did not work. That evening I found a light bulb on the floor. I tried to put it in and guess what. It did not work. This was reported every day but was never done. We did see a cleaner each morning but she only had time to empty the bins. The room itself was never cleaned for the duration of our stay. When I spoke to the cleaner, she told me she had to clean forty rooms a day and there was no time to do anything but empty the bins. The other good thing about our room was the window sills. These were not even fitted. You could......
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3 out of 3 readers found this review helpful
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