Malmaison Birmingham Hotel

, Birmingham, United Kingdom
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Malmaison Birmingham Hotel

3 star

Rooms: 172

1 Wharfside Street - Birmingham - England - B1 1RD - United Kingdom Hotel Website | | 44 01212465000
392 Traveller

Reviews - Malmaison Birmingham Hotel

Historical Traveller Reviews of Malmaison Birmingham Hotel

Wonderful weekend

from A TripAdvisor Member
I live but three short miles from Malmaison but when a friend booked in for a weekend I decided to join him. I am so pleased that I did.

The hotel is oustanding. Coolly chic in an understated way the hotel does everything that the website suggests and then more. The staff are young, smart, professional and very attentive and nothing appears to be too much trouble. Every request is met with charm and grace and every guest made to feel special. If only every hotel had such high aims.

The bedrooms are spacious and elegantly uncluttered with excellent sound systems, free Hi-speed internet, CD players and large TVs instead of those fumbling little portables that are such a common sight nowadays. Beds are firm yet one gets the impression of floating weightlessly.

The bar is elegant and supremely welcoming with a truly inspiring range of beverages and an equally inspiring staff. Its busy and buzzy, high and airy and fresh.

Breakfast, served in the bistro featured a fantastic selection of fruits, high quality yogurts and conserves and a range of pastries, brioche and breads that will rival any hotel in France. Equally appealing are the 'cooked' breakfasts. My friend enjoyed both Eggs Benedict and Scrambled Egg served with hugely generous helpings of scarmbled eggs.

Room service offers a wide range of dishes and an order for a hot meal at 2.30 am was mer within fifteen minutes, and served by a smiling waiter. Impressed? We were!

The location, within the Mailbox and seconds from Harvey Nichols, is unrivalled and a few minutes walk through the exclusive arcade brings you to a wide range of high class restaurants and bars overlooking the beautifully restored canal basins.

Please try this hotel. It deserves every accolade that it has earned.

horrible stay

from gcr9887
the staff at this hotel were as rude as i've ever encountered. reception, bar, and even the maids were all unfriendly and devoid of smiles. 190 rooms and no concierge added to our frustration. for the amount of money we spent we should have recieved much better treatment.

Malmazing (for a boutique)

from DeveA666
These boutique hotels dont know what to make of them. This one however was streets ahead of say The Morrison in Dublin.

Location is excellent situated within the mailbox complex. Harvey Nicholls etc. Plenty of bars/restaurants to hit at night even a Tesco Metro for provisions. Near to all the boozer action on broad street. Moreover its just a 5 minute stroll away from New Street Station. Parking is secure within the basement of the mailbox complex though no discounts are offered for hotel guests. Charges were £19 for approx 26 hours. An excellent pitch overall.

The hotel check in was fast and efficient.

The room was spotless sheets crisp, iron, ironing board, shoe shinekit, tea coffee etc, bathroom spacious the room looked new. Thats how they should always look I know. Yet the malmaison Newcastle didn't it looked tired 2 years ago when visiting the city. The Morrison Dublin just looked shabby, camouflaged with Dim lighting and hence my dim view of the boutique hotel experience, until now.

CD stereo, FREE internet access, ample range of TV channels. Room service was rapid 20 minutes from ordering a late night meal.

Staff were pleasant hellos/mornings evenings from all. No attitude from reception staff. Indeed on check out whilst being processed they were pleasantly informative telling me that Newcastle was having a refurb and that the Belfast Mal was worth a visit.

Downsides not many. Drinks can be a bit steep Double Belvedere Polish Vodka with tonic and a Budweiser=£13.00. The lobby bar seemed popular with the local fraternity also and was very busy by 9.00pm

Checkout sluggish the Sunday morning snake within Uk hotels is not serviced well and its no different here 2 staff trying to service a queue backing up towards the entrance aint very good.

Overall this was without doubt a very good well run hotel with high standards and staff that do actually care about where they work. Having lived in Birmingham between the ages of 2-5 in the 70's the transformation of this giant city is staggering. It was my first time back since 1978 if you like shopping good food and a decent allround knees up Birmingham is for you.

I for one shall be going back. Next stop Newcastle Mal and Newcastle Premier apartments end of May.

Very Trendy and Smart Hotel. Will go back

from Jessica
We stayed at the Malmaison for one night only at the end of April. The hotel is built as part of The Mailbox which is one of the most trendy part of Birmingham, and is beautifully furnished in a contemporary style. Very good service, excellent food for room service (breakfast), everywhere and everything was immaculate. The bar was full and vibrant with a young feel to it. We only had a few drinks, we didn't eat at the bar. There were so many restaurants in the area, it might be a crime not to visit the other places. Our bedroom was massive, and one of the best hotel rooms I have ever stayed in. The king size bed was wonderful, there were two desks, with chairs, one sofa, two armchairs, coffee table, e.t.c. There is also a small fridge, DVD, Hi-Fi & CD Player. The bathroom was spacious and very luxurious with some Arran Aromatics toiletries (I think made exclusively for Malmaison - as I have searched for it in the shops, and couldn't find it) I always feel guilty taking toiletries from hotels, but the Malmaison actually placed a card next to the toiletry products stating, "please accept them as gifts!" The Mailbox itself is a huge high class shopping centre with shops like Armani, Guess e.t.c. The spa was closed so didn't use it. The only negative is you have to pay for parking. The Malmaison does not have its own parking, which was disappointing as they had everything. You have to use the NCP attached to the building, and pay by the hour. We parked there for 13 hours and paid £24 with no in & out privileges. This was the only bad thing about the hotel. Imagine if you were going to stay for 2 weeks. The hotel should have some arrangement with NCP where you pay maybe £5 a day or so, otherwise I can imagine a lot of people being put off by this. All in all it is a lovely hotel and we already said we would go back again in July.

d go back

from MalcolmSu
Getting to the hotel the taxi driver had a bit of trouble finding the place. The entrance is not exactly clear tucked away almost under the main steps of the Mailbox shopping mall.

I loved the decor and the rooms in this hotel and had a good nights sleep in a quiet room.

Most staff in the restaurants and bars were very attentive but reception were a bit aloof. I eat in their restaurant in the evening and had breakfast there too. The evening meal was excellent and reasonably priced. Atmosphere in the bar and restaurant was very 'buzzy'.

breakfast was 2 days old

from A TripAdvisor Member
a friend and i stayed in a good-sized, reasonably-priced twin room on a weekend in february 2005.

the hotel was extremely busy that weekend, when we checked in at 20:30 breakfast trays were still waiting to be collected from outside many rooms on our floor.

when we received our breakfast bento boxes the next morning, the milk was 2 days out of date - and quite clearly labelled so. the fruit packet was also out of date, though we only realised after we took a bite and it fizzed on our tongues - ugh! when we called room service to let them know, they didn't seem too bothered.

when i called reception to complain they reluctantly agreed not to charge me for the breakfasts - but did try to charge me for one of them.

when i checked out i told the manager that i was shocked and disappointed that i was served out of date food and the hotel didn't seem bothered. he assured me that they were very concerned that this had happened but offered nothing to compensate us.

i will definitely not be staying there again.

s that??

from A TripAdvisor Member
My wife, a colleague and I stayed in January during an NEC trade show. No, NOT in the same room ..
The fact that we were willing to drive for forty minutes into Birmingham when we could have stayed at, say, the Novotel B'ham Airport or the NEC Crowne Plaza tells its own story. The reason is a) the great bar b) the super Brasserie restaurant (yes, yes, not cheap but you get what you pay for) and c) the best English breakfast I have ever eaten in a hotel in the UK.
The rooms are - well, designer chic, as advertised. Comfortable bed, super bathroom, a telly that works - just what more does one need from a one-night hotel room?
To put all this into perspective - I bumped into my old chum Sir Terence Conran in the lift during my stay (name drop? Moi?) & he tells me he always stays at the MalMaison when he's up for the same NEC show as I was. Now, if HE'S happy with the place .....

sophie!

from stallanzii
A group of us (8 people / 4 rooms) booked into the Malmaison in January as two of us were getting married!

First, on making the reservation I got email confirmation within about 10 seconds, I got calls and emails detailing the check in (we had requested rooms early and we got them) i was prompted for name checks on arrival - basically, I had no worries at all about the staff getting things wrong, they were all very switched on and very personable and made our stay very personal! (I got applause down the stairs in my dress - bless). Katie and Sophie especially went out of their way - thanks girls!

Most of our rooms were gorgeous, but one was a dark (as mentioned here) - these guests asked to move and they were moved straight away.

The breakfast was lovely, very relaxed and chilled.

Pretty much what you would expect from this chain but the special service we received was exceptional.

By the way, the location is too perfect for bars, restaurants a& shopping!

Perfect Getaway

from Andriyko
I stayed at Birmingham Malmaison with my partner from December 30, 2004, till January 4, 2005. We opted for an open plan suite with a king size bed and never regretted a bit. The staff was great (although somewhat non-existent, which was not bad as we were not bothered). We absolutely loved breakfast and dinner at the restaurant - excellent services and tasty dishes. The room itself was huge with an excellent view. Huge bathroom (with any toilettries anyone could imagine) was very much to the point. The room was always kept tidy and clean by the staff. I would definately recommend staying at this wonderful hotel.

Excellent Kingsized Suites......

from A TripAdvisor Member
Recently stayed at Malmaison and whilst our room wasn't ready until 5pm we were treated excellently by the staff and offered complimentary drinks in reception. Luckily we didn't get there till 4.15pm so it may have been a different story if we had been there at 2pm to check in. We opted for an open-plan suite with king sized bed and wasn't disappointed. The rooms were tastefully decorated and well equipped with a well stocked mini-bar which we took full advantage of. Loved it that much we've booked again for February.

Top Local Tips for Birmingham

Shimla Pinks This place on Broad Street is massively overated, if you want a curry in Birmingham get in a taxi and go to the Balti Triangle. You pay £10 head in the Triangle maximum, compared to £35 in Shimla Pinks!

Love Music? Birmingham will fill you with Glee! There is a small club in Birmingham called the Glee Club that has some excellent gigs and comedy acts. The venue is so small that it makes for a very intimate gig. If you're planning to stay in Birmingham check out their website - acts I've seen there include Jenny Lewis & the Watson Twins, Ray LaMontague, Amadou & Miriam, Antony & the Johnsons, Howie Gelb and Teddy Thompson. It is one of Birmingham's best kep secrets - so shhh, don't tell anyone!

Don't be disappointed... Stay at the Hyatt or Novotel on Broad Street or Radisson SAS.

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Other names for Malmaison Birmingham Hotel

  • malmaison hotel birmingham
  • malmaison birmingham
  • birmingham malmaison hotel
  • Address: 1 Wharfside Street - Birmingham - England - B1 1RD - United Kingdom
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