Crowne Plaza Birmingham Hotel

, Birmingham, United Kingdom
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Crowne Plaza Birmingham Hotel

Rooms: 284

Holliday Street - Birmingham - England - B1 1HH - United Kingdom Hotel Website | | 44 08704009150
495 Traveller

Reviews - Crowne Plaza Birmingham Hotel

Historical Traveller Reviews of Crowne Plaza Birmingham Hotel

Pretty good

from NixKitz
Stayed here with 11 girlfriends in November 2004. On the whole was impressed with the hotel. We managed to get a decent rate by booking directly on the Crowne Plaza’s website. I later rang the Crowne Plaza to confirm the booking whereupon I was asked for a nominated name for each room and they confirmed that the rooms would be on the same floor…..

….however when we checked in only 3 of the rooms were together – the other 3 were spread over 2 other floors and one room only had a double bed despite the request for 2 double beds! After much negotiation with reception they put what I can only describe as a camp bed in the room.

The rest of the rooms were excellent – 2 double beds in each making the rooms a nice size. Our room actually had a door linking to our friends adjacent room which was fab for pre-dinner drinks and getting ready for the night out. The rooms were very clean and the beds really comfortable. The bathroom was smallish but very clean.

Breakfast buffet was so-so, perhaps a little on the disappointing side as not that much to choose from.

5 of us used the leisure facilities. The pool, sauna and Jacuzzi were ok but could be much improved if they were renovated. There were some guys throwing a football to each other in the pool – it was a shame the staff did not stop this as it meant we could not swim whilst they hogged the pool.

Fab central location – right next to Broad Street so perfect for going out in the evening and a short walk to the Bullring.

Superior hotel

from fidel-castro
I stayed at the Crowne Plaza for an over night break in September and liked it. The bedrooms are large with a floor to ceiling window giving great views of the city. Everything you need is in the rooms from ironing boards to a well stocked mini bar. Plus air conditioning, even if the unit is a little dated. Which can be said of the hotel in general, but it was never shabby or dirty. My only complaint about the rooms is that the doors are big old things that bang shut and are not at all sound proofing because of the large gaps at the base of all of them!
All the public spaces in the hotel are impressive and there are adequate, super fast lifts! However, if you use the carpark you will find it poorly lit and a bit depressing. The stairwell upto the front of the hotel is shabby and not at all inviting.
The location is great. Ideal for the nightlife of Broad street and Brindley Place, and the shops at the Bull Ring. However, the immediate area at the front of the hotel is a bit run down and you would need to use subways or a foot bridge to cross into the city's central area. Which was not a problem to me but the elderly and families may find it so, especially at night.
I would stay here again, but would look for a fairer rate as i see other guests have paid less, and had better value for money.

Pretty Good Hotel

from Gags
Stayed at the Crowne Plaza, Birmingham over the August Bank Holiday Weekend.
Got what I thought was a good rate at £62 per room per night, but the week before they had the rooms at £53. This seems to be a common issue with ichotels, it has happened to me a few times now.(Just annoying when I usually book months in advance and then the week before the rates go down) And £16 for breakfast is too much - You are better off going to British Home Stores and getting 10 items and a cup of tea for about £3!!
Anyway the hotel itself it fairly good - rooms clean and spacious, although the whole place has a slightly 'worn' feel to it.
The hotel is in a good location in the centre of town, but to actually walk from New Street station is a bit of a challenge as there is a main road between the station and the hotel!You either have to head straight for the Mailbox and go under the road, or locate the red pedestrian bridge and go over that.
The pool and sauna areas were good - everything was working OK and clean enough.
The Big Wheel is up sort of behind the hotel on the main square - worth doing. Also the nightlife is along this street and around the redevloped canal area.
Immediately outside the hotel entrance is a void space with a big car park- seems there were a few shops there some time ago, but not now!
Overall a good hotel which I would recommned.

Very good stay

from Londinium
Very clean hotel, spacious rooms with 2 double beds (93 euro/night with English breakfast - special deal on their website). The breakfast could be more furnished (croissants, bread) but the dinner was excellent. The hotel is ideally situated near the Mailbox and the train station, just 15 minutes from the airport. Members of their fidelity programme are also welcomed with a personal letter and chocolate cookies in the room!

Not what it was

from callingalltheheros
Stayed just short of two years ago and had a first class experience hence why we returned. Pity is the hotel has still had no real refurbishment - something they were talking about back then. Also many of the faces have changed, Robert and Natalie who were so kind on front desk seem to have been replaced by a delegation of Chinese staff who whilst effiecent lack some personality.

Sharon in the restuarant was a welcome face, as warm and genuine as last time we stayed and Tony on Concierge has been in situ years.

It's a good hotel but could be much more with some investment.

Rooms very clean, breakfast is always first class and location is ideal

Fantastic hotel - Impeccable Service

from Jessica
15 of us stayed at this hotel for one night only (Not in the same room). I must say the service is impeccable. The staff were extremely helpful. We got the hotel through Priceline for £46 per room and we booked 6 rooms. The comments on trip advisor put us off at first, but when we got to the hotel we were very pleased. We previously stayed at the Malmaison Hotel in Birmingham, and even though the Malmaison is a better hotel, the Crowne Plaza had soul and a hotel feel. Crowne Plaza dinner buffet was fantastic and the breakfast buffet at the Conservatory was marvellous. The rooms are massive with two double beds in each room. The Leisure area was well kept and maintained and the guy in charge was absolutely fabulous, did everything to assist us, as there were a lot of us. The pool was okay, but they had a Jacuzzi, steam room and sauna. Everyone was very good to us, from Melissa at the front desk, to the Valet, the concierge, the room service, wine bar and the restaurants. I would definitely stay here again. The hotel brochure and website did say 4 star, but on world rating must be 3 star, (due to the exterior of the building slightly older - inside is nice and good) but the service is 5 star. This is only because I have stayed at many hotels in the United States (like 4star Luxor and 5star Venetian in Las Vegas) Compared to a lot of hotels in UK, this is very good indeed.

t stay

from youngsterdave76
Stayed there for one night, paid full rate, 'elegant double bedroom' as described on six continents web-site was a joke. Room was big, poor decor, not enough workspace, bathroom felt unclean. Was stuck in a room right next to the lift 'colony' and did not sleep all night.

I have stayed in Crowne Plaza hotels around the globe and this is nothing more than a 2-star hotel with a Crowne Plaza board on the roof. This hotel is badly in need of updating and a price review!! When you compare the cost to other nearby hotels, you get a lot moer for your money (nice exec suite!) at hotels only a stone's throw away.

If you have a look at octopustravel's link for the hotel and look at the pics - big bed, jacuzzi bath - this surely cannot be the same hotel!

Desperately needs a refurb...

from MalcolmSu
My stay, on business, was perfectly adequate but I do think, for the money, this hotel, especially the bedrooms, is in long overdue need of a refurbishment.

It's well located for the city centre, which makes it quite noisy overnight, but there are better value hotels closer to hand.


from Checkin-in
To cut a long story short(ish) I could not believe how poor this hotel was. I have stayed at Crowne Plaza Hotels throughout Europe and why they put their name to this one astounds me.

I took my mum on a short break to Birmingham and upon arrival they only had one room booked instead of two. I ended up in a higher (ahem) standard of room, which still left a lot to be desired, even though I paid the same rate for both. I guess they must have over booked...!

The rooms had disgustingly dirty pillows and linen on the bed, and were old fashioned, musty, stale and of general poor condition.

I found this hotel overpriced, over-rated and would never stay here again.

good if you get a discounted rate

from muddy697
Stayed here with my partner at the end of January 05.
Got a cheap rate of 49 a night without breakfast which I thought was pretty good. This was through the priority club website for the chain of hotels. Parking at 11 thought was ok for a city centre and the proximity to the shops and the carling academy where we were going to see a concert also good.
Our room was quite nice but rather faded round the edges and the lady running the gym facilities was friendly and efficient.
We found the evening concierge to be rather old and doddery and not that helpful but the daytime one better.
We had just come back from a fantastic 4 start in barcelona at around the same price, cant really compare the 2.
In all worth it if you get a discount but certainly don't bother with the full rate!

Top Local Tips for Birmingham

Bar Estilo The hotel is just two minutes from the Mailbox Shopping Centre which has great choice of restaurants. We chose the Bar Estilo which we booked in advance because there were 10 of us. Really nice meal and good value for money.

Dining Didn't use the hotel food facilities for no other reason than I prefer to get out and about. My tip for Birmingham is like for anywhere else, go to the Wetherspoons website and locate their outlets on a local map. I had a mixed grill (steak,gammon,lamb chops,pork fillet, chips and salad) together with a pint of Fosters extra cool for £5.99!!!!!............yes 5 English pounds and 99 good is that in the middle of the secong largest city in England.

Bull ring and pallisades These 2 shopping centres merge into 1 and everyone i asked was really helpful in directing me - so well worth a look around but pallisades shuts earlier than bullring i think


Other names for Crowne Plaza Birmingham Hotel

  • birmingham crowne plaza
  • Address: Holliday Street - Birmingham - England - B1 1HH - United Kingdom
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