Britannia Hotel Birmingham, Birmingham, United Kingdom

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Britannia Hotel Birmingham Birmingham

Traveller Reviews

     Rating

1/10

Official Contact Details - Britannia Hotel Birmingham

  • Address: New Street - Birmingham - England - B2 4RX - United Kingdom
  • Phone: 0121 631 3331
  • Email:
  • URL: http://www.britanniahotels.com/
  • Hotel Class:
  • Rooms: 195

"This hotel is an absolute disgrace. We arrived to a reasonable looking......"

"This hotel was the worst I have ever been in and from what I saw the worst in......"

Reviews of the Britannia Hotel Birmingham

5 reviews
Review this Hotel

Rating:

1/10
Worst hotel I have ever been to
Submitted by: Travel Library User in Jul 2008
  • Age Group: 26 - 30
  • From: United Kingdom
  • Young Couple
This hotel is an absolute disgrace. We arrived to a reasonable looking reception, which made me believe the hotel would be a nice place to stay in, I was very wrong. When going up to our floor we found one of the lifts wasn't working and had to wait an age for the other lift, which literally stank of urine when we got inside. When we got to our floor, the smell was even worse, the carpet was stained everywhere and there were spare mirrors and signs thrown all over the place. On top of this, the signs that were supposed to guide us to our room were also thrown all over the place, which meant it took a very long time negotiating the maze of corridoors to find the room. The room itself was unclean and had a strange stale smell. There was only one plug socket in the whole room, which I find unbelievable. The bathroom was acceptable, apart from the fact that the bath had a crack in it which leaked water all over the bathroom floor. The view from our window was a small enclosed area...... Read more
2 out of 2 readers found this review helpful
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Rating:

1/10
Worst I have even been in!!!!!
Submitted by: Dave in Nov 2006
  • Age Group: Under 18
  • From: United Kingdom
  • Large Group/School
This hotel was the worst I have ever been in and from what I saw the worst in the world. The TV that was in the rooms looked like it had been dragged out of the 1950's. The wallpaper has been half scratched off, the draws in the room in was broken and unusable. The bed sheets where like sandpaper. I left a half full pack of minstrels in the room when I got back there was only a couple left in the packet, obviously the cleaners wanted to have a little feast. I got threatened by the staff when I was just watching the football up in my room. I got accused of things I didn’t do and nearly missed a meal that we had planned because of this. We had a street singer outside early in the morning for an alarm. So overall, what ever you do don’t stay at this hotel!!!!!
5 out of 5 readers found this review helpful
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Rating:

1/10
Completly dreadful
Submitted by: Phil in Nov 2006
  • Age Group: Under 18
  • From: United Kingdom
  • Large Group/School
This hotel was rubbish. The TV looked like it was from the 50's, the TV stand was broken, two draws were broken and wouldn't open, there were scratches all over the wall-paper, when you open the curtain all you can see is a wall, lifts took 10 minutes to get where you wanted, we were threatened by staff and the beds were like rocks. I know next time I go to Birmingham not to stay there.
6 out of 6 readers found this review helpful
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Rating:

1/10
Horrendous Hotel
Submitted by: Peter in May 2006
  • Age Group: 41 - 50
  • From: United Kingdom
  • Weekend Breaker
This hotel was a complete disaster. Located in the centre it was like Dodge City. Very noisy,walls like paper, scruffy,dimly lit rooms, no carpets on lower floor straircases. Would be frightening for a single parent to stay there. The carpets were threadbare,seating was dirty and stained especially in the dining area.
9 out of 10 readers found this review helpful
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Rating:

1/10
Absolutely awful!
Submitted by: Joanne Barlow in Jun 2005
  • Age Group: 26 - 30
  • From: United Kingdom
  • Young Couple
Staff were completely rude and unhelpful. We we charged twice for our room as the original booking had been lost. The hotel refused a refund for the extra payment, at best they offered us a one night stay in the future. I however would not go back if it was the last hotel in Birmingham and had nowhere to stay. Cigarette burns on the pillowcase, shabby interiors, unclean bathroom, a television that looked like it belonged on the set of crossroads!Pay £15 extra and stay in a hotel down the road.
15 out of 16 readers found this review helpful
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