Submission date: 2007-05-01 - Date of Stay: April 2007
Submitted by: Simon Hughes - From: United Kingdom
Type of Traveller: Mature Couple - Age Group: 26 - 30
Lovely setting,great food but never again!
We recently attended our friends wedding at Yeoldon House Hotel. The day was perfect, the Hotel was ideal, the food was excellent, the setting was amazing. But i'm afraid this was marred by the unprofessional, frosty,"headmistress" type attitude conducted by the manageress and her understudy. We stayed for 2 nights and on the wedding night our party had booked out the entire hotel they also held the reception there-a booking that was worth thousands. During the day i waited 25 mins at reception for my key and as soon as i went to look around the corner of reception for a member of staff the manageress's assistant arrived and promptly told me off for stepping into reception as though i was a child.
The reception went without a hitch the food was excellent but as the night went on we had the disco in the dining room which was closed and locked up at midnight then last orders was called and at 00:15 glasses were collected even if they were unfinished. At 00:25 we were told we had to ...Read more
