The Royal Crescent Hotel

, Bath, United Kingdom
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The Royal Crescent Hotel

, Bath
5 star

Rooms: 45

16 Royal Crescent - Bath - England - BA1 2LS - United Kingdom Hotel Website | | 01225 823333
334 Traveller

Reviews - The Royal Crescent Hotel

10/10
Excellent!!!
Submitted by: Lorraine in 05/04/06
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
We arrived at The Royal Crescent Hotel for a 2 night break recently. My partner has just been diagnosed with a terminal illness and The Royal Crescent has been recommended as 'the' place to go for opulance, so we decided on a memorable short break.

On arrival we were met by the concierge who throughout were extremely helpful albeit many different ones. We were shown into the drawing room and informed that the receptionist will be with us shortly. After the registering in ceremony we were shown to the Duke of York suite and told that we had been upgraded.

As the door to the suite was opened the first thing that was noticed was the smell from the fresh lillies in the middle of the room. The room was absolutely magnificent without exception. The high ceilings, chandelier, paintings, luxurious bed and the bathroom was a haven of privacy with its high ceiling, 2 sinks, stand alone bath tub and built in shower (which was very powerful).

All the staff in the hotel were very helpful and the little touches made a great deal of difference such as placing slippers on a white mat by the bed and placing water beside the bed. The teddy to keep you company placed on the bed was a nice touch as well.

The spa was lovely, albeit rather small and the treatments were relaxing.

All in all the The Royal Crescent Hotel experience was excellent and I would not hesitate to recommend it to anyone.

Historical Traveller Reviews of The Royal Crescent Hotel

Not a five star experience

from mpatc
This is not a five star experience. The hotel is not bad, just not five star. My wife and I arrived by taxi at about 7 p.m. on a Thursday evening. Our bags were brought to the entrance area by a member of staff and we were shown to a lounge with a glowing fire, so far so good. After a considerable wait a different member of staff entered to complete our registration. She requested, inter alia, that I print my credit card number on the registration card, how strange! She explained that our room was in the dower house at the back of the garden and led us to it. (At least the rain had stopped.) Despite the delay our bags did not beat us to our quarters. The room was quite spacious, well furnished and contained all of the expected swags and fripperies but it did not have the anticipated high ceilinged opulence of The Royal Crescent. The bathroom however was decidedly below five star standard. Only lukewarm water could be coaxed out of the overhead shower. (This problem had disappeared by the following morning.) The shower attached to the bath taps did the business but wrist spraining torque had to be applied to stop it dripping afterwards. There was also a chip out of the porcelain handle of this shower head. Rust had started to attack the door hinges, the enamel on the very ordinary bath was chipped, albeit only in one small spot, and the towel heater looked a little the worse for wear.

We had booked a dinner for the first night. The restaurant is in the dower house, so no further weather risks. After taking our order in the bar/ante room we were invited into the dining room within a reasonable time as “ the kitchen was now ready for us”. A selection of excellent breads was quickly produced as was some mineral water which had been ordered. After quite a long delay a pleasant amuse gueule was brought to the table. After another considerable delay our starters and our wine arrived. The cooking in general, with the exception of a braised cheek of beef and medallions of fillet combination, never managed to exceed the sum of its parts and in the case of my wife’s john dory it is strongly suspected that a heating lamp was responsible for the overdoing of part of the dish. The sommelier topped up our wine glasses removing the bottle from the table after each visit. (Why? ) Close to the end of our main course, our glasses empty for some time, I asked the waiter, a most pleasant person, if the wine had all gone. He returned with about half a bottle poured me a glass and brought the remaining wine back to base. At this stage my wife did not want any more (wine). A few seconds later the sommelier arrived apologising profusely and offered a complimentary glass of port which was accepted. (It provided a most pleasant accompaniment to the cheese board after the last of the wine had been quaffed.)

We retired to bed. After a few minutes we were surprised by a groaning flatulent sound. The noise repeated a few times throughout the night and increased dramatically in frequency as morning broke. (We later discovered that it was the self closing mechanism on the main door to the dower house.)

The breakfasts were good but on the second morning we experienced a wait of about ten minutes before we got a table. In the hotel’s defence it was at 9.30 on a Saturday when everyone turns up that bit later.

The staff were all very friendly, the stay was quite enjoyable and Bath was a star even if the hotel had too many.

More than a little frayed round the edges!

from A TripAdvisor Member
I last stayed in this hotel 5 years ago and quite enjoyed it. This time I took my 15 year old daughter while husband and son away skiing. Admittedly we went for the cheapest option this time, booking a weekly "special" at £170 per night for one night and £210 with breakfast for the second night.It was a girly shopping trip so wanted to save money for the shopping!
First the plusses. The location is fabulous and the Crescent itself is awesome. Bed was comfy and towels fluffy, good shower. Room service pleasant.
Minuses.Our room was across the garden up a seedy staircase. I think they have staff rooms or offices here. The room itself was a fine size but the decor was a little sad..perhaps last done in the eighties. The bathroom was particularly depressing with poor lighting and horrid orange striped tiles with a floral border. I accept that they still want to keep the English country house look but there is no denying this room needs a refurb and quickly. My daughter wouldn't even sit on the sofa..it was dated and stained.
We had one breakfast in the hotel which was very so- so. The other day we had breakfast in the Pump Rooms in Bath which was lovely, with live classical music and all for a fraction of the cost. Definately a better option and just a few minutes stroll down the hill. We also had champagne tea in the Pump Rooms. Fab.
The Spa was ok but not huge. Have seen much better.

I can also recommend the Moon& Sixpence restaurant in Broad Street, but book ahead.
Overall I'm glad we stayed for convenience and safety, but I would not rate this hotel as highly as others and am very glad we did not pay a higher rate.A shame really. It could be amazing with money invested in it.

Marvellous location, lovely place, some things not good

from WearyTravellor
Royal Crescent Hotel has one of the best locations in England - it is right in the centre of the famous Nash-designed Royal Crescent in Bath, a curved wonder that exudes class and style. The hotel is actually two fine but narrow Georgian houses knocked together, and as it's in one of the most protected and conserved townscapes in Britain, not much has been done to modernise inside the main rooms, which some may find charming and ill-informed visitors from the US and elsewhere off-putting. The rooms vary - the best are in the main hotel facing the gardens, the worst in an annexe across the lawns. Service is generally pretty nice, especially from the super-helpful and professional concierge, but the managerial staff are a bit stuffy and off-putting, and some of the young foreigners working in restaurant, etc, not good at all. The spa is nice to look at but treatments are a bit rough and ready with some exceptions, and they have a tendancy to fill with slightly loud and yobbish young locals with a bit of flash cash, who tend to swear and behave badly just when you want to relax. Meals are average, but Bath has lots of excellent restaraunts to eat out in. A really exciting place to stay if you like historic houses and locations, don't expect miracles in the pampering department, but beds are very nice and the best rooms are superb. Well worth a visit or a short-to-medium stay. Prices are high and probably a little over the odds compared to service levels, but you are really paying for the paintings and the location.

Relaxing luxury but a bit expensive

from A TripAdvisor Member
My husband took me here for a pleasant birthday surprise for two nights.

My first impression wasn't good - we were left waiting in the lobby for ten minutes as no-one was about and unsure where the reception desk was. But as soon as they realised we hadn't been seen to - three people pounced and helped us with our car/bags and and sat us down in the lounge.

Our room was lovely and luxurious but the bathroom was tiny for what I was expecting!! Bit of a disappointment - though I suppose you don't spend much time in there. The bed was huge and one of the best I have slept in!

We had dinner at the hotel restaurant and food was really delicious - service was very good, atmosphere was relaxed.

I have to give the concierge the top award. We wanted to go on a balloon flight and both day and evening concierges were extremely helpful calling around all the companies and calling us on our mobiles while we were out sightseeing for updates - unfortunately the weather wasn't right - and the one company who would take us quoted an extortionate amount - the concierge telling us that he didn't reccommend us to go for that price.

Overall a great place to stay.

Pleasant but overpriced

from A TripAdvisor Member
Stayed here for 1 night & was upgraded from a deluxe room to a suite. This was a relief as, having seen the standard & deluxe rooms, they are very average for a 5 star hotel. The suite was spacious and comfortable but rather gloomy due to the lighting. The shower had little power and is not what I would expect from a 5 star hotel, although the Penhaligons bath products were nice. Had lunch & breakfast here, both were very good quality. The hotel is situated in a quiet area of Bath & a 10 minute stroll into the centre with its many restaurants & shops. The hotel gardens are pleasant if you are lucky enough to have nice weather to sit outside. The spa pool is good, but quite small & was very busy when I was there. The staff & service was good (especially the receptionist), although turn down service was very late so we arrived back from our evening meal with all our lunch plates still there. In summary, I would only stay here if I got a good internet deal as the normal rates are very high for a pleasant, but not special, experience.

Fantastic hotel

from wirral_carl
What a fantastic hotel! We'd never stayed in Bath before, and staying here had been a last minute decision, and what a good one it was. The staff couldn't have been more helpful. From the concierge who stowed our luggage in our room and parked the car to the hotel manager who took us round the hotel to get our bearings, it was just perfect. We were even upgraded from the standard room I'd booked to a suite with a private courtyard. The surroundings were incredibly relaxing - afternoon tea in the garden was very chilled. We decided to have dinner in the hotel and again the service was impeccable. I cannot find fault with this hotel and we'll be visiting again soon.

Wonderful experience and excellent service!

from A TripAdvisor Member
The previous comments made concerned me before going to the hotel, however after arriving they did not make any sense!

On arrival to the hotel the discrete entrance hides the retreat that lies behind the facade. The welcome we received was warm, friendly yet highly professional - what you would expect from a true 5 star hotel.

Travelling around Europe with my job I tend to spend many nights in 4/5 star accommodation, so I am happy to say that unlike so many other hotels of this rating the hotel had a wonderful boutique and intimate feel to it. The service was personal, the hotel was beautifully decorated and in keeping with the period of the building and the Spa was a total haven - the treatments were excellent, highly recommended!

I would recommend the Royal Crescent without question, after spending only a weekend there I felt rejuvinated and relaxed and will definitely be going back in the future.

Not Worth It!

from A TripAdvisor Member
After carefully researching hotels in the Bath area on the internet my husband and I found the Royal Crescent Hotel to be expensive, but a luxurious hotel in the city centre. The reservations team were very helpful and friendly on the telephone and we were looking forward to receiving this five star service throughout our stay. On arrival there were no staff to be seen; after approx 10 minutes we were approached by the bellboy who took our luggage and car keys and sat us in this green colored room. We waited approx 15 minutes, and then he came back and showed us to our suite. No apology, no offering of high tea etc. We followed the bell boy through the hotel gardens and into another house and when opening the door to the suite we were not impressed. The suite was dark, damp odur lingering, decor of the 80's, and not in keeping with the georgian period. We were deeply disappointed; we were paying over £400 per night!! We contacted the bellboy and requested another room, which was not possible until the following day.

As we had travelled from overseas, we decided to dismiss the problems for now and to enjoy ourselves. We swam in the spa hot pool - fantastic!!! Had treatments (mine was a Bath Spa Massage and it was out of this world), and later walked along the Bath Crescent for some fresh air.

We dined in the Pimperknicles restauarnt, which we found to be disappointing. We were a few minutes late for our table and were 'told off' by a senior staff member. This was not acceptable and we had to remind this man we telephoned the restaurant to let them know. The decoration was old and worn, the corner seating was uncomfortable, the plates were chipped and the food was over priced (£50ph). The whole stay was worthless! The reception staff were apologetic and as they were unable to contact the manager they promised us a letter or phone call - nothing received to this day. This hotel has left a bad sour in our mouths for Bath in general which is a great shame...

Overrated; little value for money

from LondonHolidayHunter
Having read some of the other reviews I was really excited about our stay. What we found was a rather average and uninspiring for its class place.
We stayed at the Sullivan suite and the bed mattress was the softest I've ever seen - it was so gooey you could barely sit on it. The housekeeping service was lacking. They have one English person on the waitstaff (she proudly told us she's the only one) - the rest are from Central Europe and Spain, which is fine, but when you have to repeat 3 times "House vodka, tonic, easy on the ice" and have to explain what "easy on the ice" means to 3 different people, it gets damn annoying in a place like that.
The spa building is gorgeous, the pool is superb but the spa treatments very disappointing... I thought the masseuse was a trainee and couldn't get to give me a deeper tissue massage. The facial was ok, although it should be called "face massage". They don't do steam or extraction there, just a lot of caressing with nice oils. A soak in the beautiful pool is a must though!! Extremely relaxing on a cold winter evening, although you have to dress warmly for the walk back to the main building.
The food was nice, but they only have 1 restaurant with 1 menu (the bar and the spa use the same menu), so after you've had a lunch and dinner there it gets really boring. We stayed there for 4 days with a little baby and didn't want to move much and got seriously bored with the food. Having said that, the seafood tortellini are to die for! Maybe they in themselves are worth the trip! My husband and I raved and raved about them to the waitress with the request to repeat the compliments to the chef. I guess an American guy on the table next to us must have heard us and ordered them but he completely outdid us on inspired and eloquent raving about them as well. I hope the Slovak waitress managed to convey to the chef the emotions. The porridge for breakfast is also world class!

To summarise: don't bother with spa treatments; do try the pool; the rooms are uninspiring, I'm sure one can find similar in Bath at a better price; if you don't like soft mattresses make sure you tell them; if you have a soft spot for the seafood tortellini or porridge, this is your place!

Honeymoon memories

from TropT
As it is coming up to nearly five years that my husband and I have been married, I thought that I would write a little review of the Royal Crescent Hotel as I remember it.

We were lucky enough to spend 3 weeks at the hotel, and were married just down the road at the Register Office.

I cannot say too many good things about the hotel, from the kindness of the staff, to the delight and beauty of the Beckford suite that we occupied, with its view over the Crescent and the town. Just lovely.

Everything was perfect, including the help that was given to us on our wedding day. We entertained many of the staff to a little 'do' in our suite after our marriage and hope that that day is at least partly as memorable to them as it is to us. In all our travels around the United States in the past few years we have found no hotels to match it.

We both long to go back - and am sure that we will one of these fine days.

Mary

Top Local Tips for Bath

It's so small you can walk everywhere Don't bother with taxis. Bath is so small that walking from the station to even the most northerly hotel (Royal Crescent) takes no longer than 20-25 minutes.

Open top bus Def do the open top bus tour, great way to see what Bath has to offer

Loch Fyne Even though this is a chain restaurant, we had a very good meal there and it is apparently always busy.

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Other names for The Royal Crescent Hotel

  • royal crescent hotel bath
  • royal crescent hotel
  • royal crescent bath
  • hotel royal crescent
  • Address: 16 Royal Crescent - Bath - England - BA1 2LS - United Kingdom
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"Excellent!!!" - Lorraine

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