Dunkenhalgh Hotel, Accrington
Reviews - Dunkenhalgh Hotel
Read 254 additional reviews of Dunkenhalgh Hotel at TripAdvisor.
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Historical Traveller Reviews of Dunkenhalgh Hotel
Thinking of staying here, dont botherfrom gonzoid
Catering to the corporate marketfrom Maiden
The only down side about this hotel is that it obviously makes most of its money from functions and conferences and so you are surrounded for the most part by business men and women and the prices at the bar reflect the corporate wallet picking up the tab - a gin and tonic and a bacardi and coke coming to more than a tenner! All the beautiful old rooms have been converted into meeting rooms for corporate use so very little of this historic building is actually accessible to Joe Public. It would have been nice for example if there were a few lounges to relax in during the day or for retiring to after dinner with coffee, but unfortunatly despite tempting names on the doors like 'The Garden Room' they were not open to general use. Most of the hotel is really just a thoroughfare to your room and lacks a central focus, unless you are happy with just the bar!
Overall had a great rest and relax making full use of the spa during the day. Good for a short break if you're enroute but not much ambience if you're looking for romance or someting that bit special.
extremely poor servicefrom Tixilix
Disappointing experiencefrom Sunman239
Expectations were high as we swept up the long drive to the house which forms the old part of the hotel. It has a beautiful entrance and main staircase. The new executive wing is a long walk from the reception, and incredibly involves a passage open to the elements. This was on a freezing cold November night. Why on earth they didn't enclose this during the refurb is a mystery.
The executive rooms are furnished in contemporary style and of good size if a little spartan in furnishings. For some reason, we were allocated a disabled bathroom. The shower flowed directly onto the floor, and due to slow drainage, the whole foor was soon flooded.
Attempts to use the hotel swimming pool were thwarted by its unannounced closure.
Arriving at the restaurant on time for our reservation, the table was not ready even though the place was half empty. It was 20 minutes before we were called in, and a further 20 minutes before the first course was served. Food was good, but only 3 main course choices without supplement in the table d'hote.(no a la carte) Service and staff quality very poor here, despite constant apologies to diners for long delays.
Check out produced a bill full of errors. Double charged wine, and a full charge for the inclusive dinner, were removed nonchelantly as if it were standard practice.
All in all, a disappointment. This could be a great hotel, but lacks good management.
Excellent service!!!from A TripAdvisor Member
We stayed in a recently refurbished room which was clean, of average size and decorated in modern colours with an excellent, large bathroom and powerful shower (above the bath).
We stayed on a B&B basis (£70 per room) but had dinner from the set menu (3 course for £21.50). The food was excellent, although they had ran out of scallops and chocolate tart, (no chocolate fix) but my second choices didn't dissapoint. Breakfast was buffet stlye, offering a wide selection, both hot and cold.
The spa facilities were more than impressive with something for everyone. The steam room was my favourite! We did treat ourselves to a beauty treatment, mine was a pedicure - £27 for 60 minutes, but they have lots more available.
We would certainly recommend a visit, but don't forget to ask for a refurbished room.
Could have been betterfrom MrsGrohl
The spa facilities were lovely, really clean and we had a very relaxing time. Dinner was also lovely. We both really enjoyed the food and wine. It appears that the hotel is undergoing some refurbishment and a temporary bar had been set up in one of the suites. This did not interfere too much with our stay.
In the end we had a relaxing break, but after reading the other reviews, I had expected a bit more from our stay.
Weddingfrom A TripAdvisor Member
The whole day went like a dream - food was great and I could not have found one fault. I would recommend it to any future couples that are looking for their wedding venue.
Fantasticfrom A TripAdvisor Member
Ripped offfrom A TripAdvisor Member
First Rate surprisefrom A TripAdvisor Member
Top Local Tips for Accrington
save more than half price! I paid £70 for my weekend there including the room, a 3-course meal, breakfast and a spa treatment by booking with spaandhotelbreak.com, otherwise it would have been £180 for everything!
around and about Very easy to get to and find. You don't have to drive too far to find pretty countryside
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