Residence Kervan Hotel

, Kemer, Turkey
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Residence Kervan Hotel

, Kemer
4 star

Rooms: 120

Atatürk Bulvarý No:56 - Kemer - Turkey | +90 (0242) 814 64 50 (PB
1 Traveller

Review - Residence Kervan Hotel

2/10
totally rubbish
Submitted by: anne in 14/09/09
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
this hotel does not cater for the english at all we were there for two weeks half board and we had to eat out 11 nights out of the 14 we where there. The food is totally rubbish and there was no entertainment in the hotel but it was advertised as having turkish nights etc!the guy who did the maintainance in the hotel every morning he cleaned the pool but had the man hole cover off and no barriers were erected whilst doing this there were children playing around the pool and also people walking around.they had run out of cereal on day 12 and this was never replaced by the time we left and the staff are quiet rude when asked about things in the breakfast room.The orange juice was diluted every morning which tasted crap! They advertised that you could keep your room on for 70 tyl but when asked about this they were fully booked so what is the point of advertising this at the reception and guest that arrived were double booked and had to go next door till there rooms had been vacated the next day - how frustrating must that be!!!! As for the massage and turkish baths there were complaints that the ladies were being massaged by the man when it should have been the lady that did this!!!!! The resort of side is a lovely place plenty to see and do the beaches are lovely but i would not recommend this hotel to anybody and i will not be returning to this part of turkey again!!!!!
 
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