Swissotel Istanbul Hotel
Reviews - Swissotel Istanbul Hotel
- Age Group: 51 - 60
- From: Austria
- Traveller type: Relaxation Seeker
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Family Traveller
Read 462 additional reviews of Swissotel Istanbul Hotel at TripAdvisor.
Want to see more hotels? View all hotels in Istanbul
Historical Traveller Reviews of Swissotel Istanbul Hotel
Very disappointingfrom Ayeletb
But the room was awful; old and depressing.
Superb Hotel but ridiculous Drink and Food Chargesfrom Freddy22
The hotel has great facilities, indoor and outdoor pools, indoor and outdoor tennis courts, designer shops, many restaurants ect..
The service is exceptional and the rooms are what you would expect. Try and get a room with a sea view or even the view of the floodlit outdoor swimming pool is good.
The only downside is that the food and drink prices are absolutely ridiculous and I suspect aimed at the Japanese business man on expense accounts. There is one drinks bar there which is always kept in darkness for some reason and is generally empty, as it should be when you charge the equivalent of £17 for a Gin and Tonic...also, as everyone in Istanbul is a chain-smoker this bar can be awful....but the rest of the hotel is a delight.
I would say that overall that this is probably the best hotel in Istanbul
I like it!from expectant customer
If you book a lower priced room on the Internet, you tend to get a lower floor room in a wing, that means there is little view.
There are excellent views, if you have certain rooms.
Overall the hotel is large, comfortable, and with a lot of choice for eating and drinking.
Views from the breakfast room are also superb.
There is a bar on the rooftop, well worth a visit especially in the evening. If Besiktas are playing football, you can look down into the ground, and hear all of the ooohs and aaahs from the crowd. You cannot really see much football though.
The hotel keeps a Swiss St Bernard dog, woth looking out for and saying hello.
Pool area is generally nice, you can spend a few hours there in the summer quite happily.
My bedrooms were comfortable, I slept well. Nice bathrooms. Wide corridors.
The hotel is getting (slightly) dated, and parts will need refreshing soon.
I personally enjoy this one, there are hotels in Istanbul that are a bit fresher, but I like the Swissotel.
Not the Ciragan!from dadinha
Very grand in Istanbulfrom Mme_X
This is a modern, glitzy-but-tasteful hotel with all the options. There are multiple dining options; a full business center; hair salon; a large (for Europe) and beautiful pool area with terrace and poolside dining and cocktail lounges; a full-service spa; and other services. There is a shopping arcade for everything from newspapers and sundries to luxury brands.
I have minor complaints about the hotel, but they are relatively trivial.
The service throughout is excellent and very polite and helpful.
The 12th-floor standard room is spacious and spotless with all the high-tech internet options you want. I assume that most rooms in either tower have beautiful views of the Bosphorous in one direction or another. The marble bathroom is quite spacious with nice toiletries, robes, etc. TV with lots of international channels for news, etc. There is a pants press, but no ironing board unless requested. Big complaint: this room is very short of drawer space -- lots of closet space, but only two small drawers for underwear, etc. Even the nightstands have NO drawers to catch all that little stuff that you like to put in there.
The hotel has multiple dining options, including a rooftop cocktail lounge with a stunning view of the Bosphorous. We dined at Naz twice, which specializes in Turkish cuisine, and there are also restaurants for Japanese and French cuisines. There is also an all-purpose dining room which handles the breakfast buffet and smart-casual dining at other hoursm with a nice view and an outdoor terrace overlooking the Bosphorous and gardens. The buffet has everything -- cooked-to-order omlettes, incredible array of fruits, meats & cheeses, breads and pastries, juices, etc. The spacious lobby cocktail lounge also handles a good-looking afternoon tea, but I never sampled it (timing!) The dining drawbacks: as far as I could tell, the only breakfast option is the excellent-but-very pricey breakfast buffet (about $35+ U.S) There is no grab-and-go coffee option, or "something small" for breakfast.
The professional and polite doormen here do an excellent job of trying to keep cabbies honest. Often, they will give you a card with the hotel's name, and write down the number of the cab if you have a future complaint. They will also often advise about the cab fare to expect to your destination. Believe me, this is appreciated. I have dealt with cabs around the world, and know that many in Istanbul are honest, but it probably has the highest percentage of those who try to cheat tourists that I've ever encountered. I recommend that you verify your approximate charge on your return trip if you are coming from a tourist site before getting in the cab. From most sites, your trip back to the Swisshotel should be 10-14 Turkish lira -- NOT 30! (With that guy, we told him that we were insulted, walked away, and then he tried to "negotiate" a lower fare afterward.) I usually like mass transit, but I think it is too cumbersome to the historic sites on the other side.
Again, there is not much right outside the door of the hotel except the view, other than the Dolmabahci Palace for touring nearby. However, the nearby business districts have lots of dining and shopping, a few minutes walk away.
I stayed at the nearby Hilton ParkSA the previous week for a conference. See my review there if you want a somewhat less expensive hotel in this area, but neither that or Swisshotel are budget places to stay. In between, I also spent a few days at the Kismet resort in Kusadasi.
Mesmerising Viewsfrom CCN
The views from the Swiss Executive Lounge are even more fabulous - it is hard to think of a sight comparable with the panoramic view of the Bosphorus stretching all the way from the old city up to the Bosphorus bridge.
Rooms are a decent sized, well appointed and bright. The hotel seems to be the centre of social life in Istanbul. There are always many parties and functions hosted in the hotel, especially in summer. The sight of Istanbul high society all dressed up is a spectacle in itself.
The hotel walking distance to Nisantasi, which is the smartest shopping area in Istanbul. Beware however of the gypsies pestering for money. It is also walking distance to Dolmabache Palace, one of the must see sights in Istanbul.
Service is generally good, with the service in the Swiss Executive Lounge being excellent.
Not quite on top of their gamefrom Pinkmoon7
All the 5 star hotels expect you to pay well over the odds for drinks (especially alcoholic ones). The Swissotel is not alone in this. If you are on an expense account then you will not be concerned, but most guests would find 12 dollars for a cup of tea extortionate. The problem of excessive prices is further compounded by the relatively remote location of the hotel. It may be more economical to pay for access to the executive lounge, depending on the rate prevailing at the time.
Whilst the Swissotel is viewed as excellent for the quality of its rooms (which are difficult to fault), most people who are really interested in having a top class meal would not consider eating there. They would take a Taxi to the Ritz Carlton (which we did). For around 30 dollars a main course you will be safe in the knowledge that you are eating at one of the two best restaurants in Istanbul. Now here I'm talking merely in terms of food and service, not views (although they are pretty good) and atmosphere (sometimes non-existent). The other would be the restaurant at the Four Seasons.
Breakfast at the Swissotel is excellent in terms of the variety of food but when the Terrace is not open it is woefully cramped.
The attitude of the staff is generally very good as opposed to universally excellent (as at the Four Seasons).
The public areas are good if a little dated. Externally, the hotel is a little less horrendous than the other 5 star hotels.
Customer Service is not very highly regardedfrom marrucci
I found the hotel to be very far removed from outside vendors, requiring a taxi for you to get anywhere outside. Maybe thats why they can charge you ten times higher prices for a simple Nescafe coffee they get from Nesprsso Pod machine.
I found the pool area to be beautiful but its fountain not always on when it should have been. The staff was still cleaning the pool at a time when 9:30AM when most other hotels are ready for customers.
Some of the behavior of the staff was great and others were very unacceptable.
Yes it is a nice hotel, but the customer service you'd expect from a five star is absent.
Above Average Hotelfrom jnice
Fantastic Hotelfrom 1meweb
Price is high. Very friendly employees.
Top Local Tips for Istanbul
Taxis You get the impression that Taxis outnumber private cars in Istanbul. They are incredibly cheap and numerous. Dont worry about getting back from anywhere, even at 2 or 3 oclock in the morning as they are everywhere...also things stopping at a red light sem optional !...no-one indicates ever and they criss cross lanes all the time...but you never see any prangs..and it seems a lot safer than driving in France or in Italy...!
Terrible traffic Watch when you are travelling and allow plenty of time. The traffic in Istanbul can be horrendous. The banks have made it easy for people to borrow money to buy cars - and they have!
Grand Bazaar and Spice Bazaar Check pricing and know what you're buying. There are no prices on any items and the pricing is very creative. The "pure silk" patterned pashminas were imports from China - we'd purchased several from street vendors in Italy in previous years, for less than 5 Euros apiece. The same solid-color shawl that was sold at Old Navy for $10 last winter was double/triple that in the Bazaars. Most of the embroidered shawls were imports from India but the prices were at least triple the cost as compared to prices in a NYC shop in the Indian neighborhood in Jackson Heights. Much of the filigree gold jewelry were also of Indian origin - and overpriced.
Other names for Swissotel Istanbul Hotel
- swissotel the bosphorus istanbul
- swissotel the bosphorus hotel istanbul
- Address: 2 Bayildim Cad - Istanbul - 80680 - Turkey
- Loading Image...
- Loading Image...
- Loading Image...
- Loading Image...
Hotels Near Swissotel Istanbul Hotel
- Hilton Parksa Hotel Istanbul, Turkey Distance: 0.2 km / 0.1 mi
- The Ritz Carlton Istanbul Hotel Istanbul, Turkey Distance: 0.5 km / 0.3 mi
- Hotel Spectra Istanbul Istanbul, Turkey Distance: 4.5 km / 2.8 mi
- Ceylan Intercontinental Hotel Istanbul, Turkey Distance: 0.8 km / 0.5 mi
- Hyatt Regency Istanbul Hotel Istanbul, Turkey Distance: 0.8 km / 0.5 mi
- Hilton Istanbul Hotel Istanbul, Turkey Distance: 0.7 km / 0.5 mi
- Grand Hotel Gulsoy Istanbul, Turkey Distance: 0.9 km / 0.6 mi
- Ambassador Group Hotels Kemer, Turkey Distance: 512.5 km / 318.5 mi
- Sultans Eye Comfort Hotel Istanbul, Turkey Distance: 4.4 km / 2.7 mi
- Atlantis Hotel Istanbul Istanbul, Turkey Distance: 4.1 km / 2.6 mi
- Star Oteli Hotel Istanbul, Turkey Distance: 1.1 km / 0.7 mi
- Riva Otel Hotel Erzurum, Turkey Distance: 1.2 km / 0.7 mi
- Golden Park Hotel Istanbul, Turkey Distance: 1.1 km / 0.7 mi
- Lamartine Hotel Istanbul, Turkey Distance: 1.1 km / 0.7 mi
- LaresPark Hotel Taksim Istanbul Istanbul, Turkey Distance: 1.1 km / 0.7 mi