Limak Atlantis Hotel & Resort

, Belek, Turkey
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Limak Atlantis Hotel & Resort

, Belek
5 star

Rooms: 466

Ýleribaþý Mevkii Çamlýk Sok. No:12 - Belek - 7500 - Turkey Hotel Website | | +90 (0242) 710 07 00
576 Traveller

Reviews - Limak Atlantis Hotel & Resort

« 1 2 »
5/10
An average class Hotel
Submitted by: Jane in 24/08/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
I do not feel I could sincerely recommend anyone to stay at this hotel. I had read the reviews on this and other recommendation sites before booking, and in hindsight, I should have taken more notice of the ‘negative' reports than I did. Instead I preferred to gloss over them and accept on face value the ‘positive' reports.

This is a hotel with a great deal of facilities, but very average standards, and fairly poor attitudes when anything is challenged. I would not class this hotel as either 5 star or even 4 star. I have stayed in 3 star hotels that had better customer service and quality.

Firstly, it is a very large complex, so there is absolutely no peace at all. The pools are noisy, the bars are crowded, and all areas are usually exceptionally busy, even the beach. If you like restful quiet whilst away, this is not the place for you. Even when the people start to disappear late at night, you still can't get away from the intense rattling of the insects, mostly crickets I think, (the site is built around and within fir trees). The music that is piped most places, especially around the pool, is primarily Ibiza-style thumping party music.

There are some hygiene issues. There were many English holiday makers chatting about infections of the throat and ears, some had children who had gotten very ill. Some were speculating about it being the pools. Personally, I thought it was the bar cups. Nearly all the bars serve drinks in plastic beakers. I watched one night as the beakers were quickly gathered up from tables, rinsed under a cold running tap, and put back into circulation. The opportunity for cross infection there is immense. From then on we either used straws, or visited the Lobby Lounge, which was the only place that served drinks in clean glasses. I actually had to argue with the barman at the Lobby one night because he served two cokes in small disposable plastic cups (the type you get out of a vending machine!). I explained I wanted a glass and that the drinks were for adults. He told me I couldn't have a glass unless it was alcohol. I stood my ground, and eventually got the glasses. But it doesn't make for a happy atmosphere does it?.

Expect to walk a lot – there is considerable distance around the resort between rooms and all the facilities.

The in-house entertainment team are the most amateur I have ever seen. Certain individuals have some talent, but as a group, they are generally unwatchable. Nearly all the entertainment is versions of poor dancers miming to songs. Or it is quiz shows like Mr and Mrs, which is bizarre when listened to in five languages. This hotel is very international, with the majority of guests being Russian (or from former Russian states), or German. In addition, there are Dutch, English, Turkish and Spanish. Listening to every phrase in five different languages is a huge switch off. If you are English, expect to find only a rare occasion when you hear another English voice – you will have to seek them out.

In addition, the staff speak very poor quality English, including the guest relations, which makes it very difficult if you do have to report something or complain. One morning I reported faeces in one of the swimming pools. It took two trips to reception to report, and then they confirmed they would leave it until the evening when the pool cleaners arrived to put chemicals in! There was also an awful incident of me nearly falling over the balcony when the safety railing gave way. We were on the third floor, and luckily my son caught me, and the bar, before we fell completely over. The safety railing was corroded, all the hinges and connections were rusted. I called the duty manager, he saw the situation, and trying to explain to him was ridiculous – he just did not understand English. Upon departure two days later, we were charged on the bill for the repairs to the railing! Obviously, I didn't pay it, but the argument required to clear the matter left a bitter taste to the whole of the holiday.

This part of Turkey is very lovely, the beaches are nice, and we had some nice trips out. Visit the Duden Falls, it's very lovely.

Someone mentioned to us (I was unable to verify if it is so), that the Limak group had just opened a new hotel a few kilometres up the coast, and that they had taken the cream of the staff from the Atlantis to serve at the new Hotel. This would account for a lot of the poor standards if it is true.

If you are a large party, ensure you get to dinner early. There are very few tables to seat more than four, and entry to the dining room for evening dinner is a free-for-all to get a table. So the couples and pairs take the 4 seat tables, the Fours take up the few 6 seat tables. And if you're a larger party than that - good luck!! I have never been to a hotel before where the evening meal was not directed and seated by a staff member. Most strange.

Obviously, any holiday is always what you choose to make it. And we will all, in some way or other, have our gripes about things. But it is true to say that the environment of the hotel and it's services are paramount in making or breaking the success of our vacations. Consider very very carefully, if this is the place you are going to choose.
8/10
Loving it!
Submitted by: Beckie in 19/04/06
  • Age Group: Under 18
  • From: United Kingdom
  • Traveller type: Family Traveller
Hotel was great, pools very chilly but fun none the less (yep - we were brave enough!). The best bit was the free drinks, of course, helped along my the fab bar staff especially emrah and savas! Animators were wicked, and want to say thanks to gurdal and umit coz they rule!
1 out of 1 reader found this review helpful
9/10
Excellent standard of accomodation
Submitted by: Karen & Pam in 09/04/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Cheap Getaway Holiday Maker
Wonderful hotel with great facilites. High quality rooms and social areas. Entertainment team worked well together and took time to spend with all holiday makers. Food is of a high standard with great choices.

Top Local Tips for Belek

THE FAMOUS MARKETS Do not get collared into paying for a trip to go to the markets. Belek has a market on a saturday and it is exactly the same, you can jump in a taxi right outside the hotel and will only cost you about £4.00

Tractor trains You must take a tractor train to either Bekek or Kadriye, It only costs 1 Lira and it's fab for the kids!

Undercooked and raw meat Check the meat before eating and if raw/undercooked tell the Restaurant Manager - it is his responsibility to ensure there is no danger of salmonella etc.

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Other names for Limak Atlantis Hotel & Resort

  • atlantis hotel turkey
  • atlantis hotel belek
  • atlantis belek
  • Address: Ýleribaþý Mevkii Çamlýk Sok. No:12 - Belek - 7500 - Turkey
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