Submission date: 2008-07-01 - Date of Stay: June 2008
Submitted by: Roy Ward - From: United Kingdom
Type of Traveller: Honeymooners - Age Group: 51 - 60
The hotel that lost a few stars
Spent 2 weeks in this hotel. Found the bedrooms very poor, food was same most days. By Spanish standards no more than 3* Family called to see us and were admitted if we paid £60.00 per head there were four of them or they could stay for 1/2 hour. Public rooms were well kept. Hotel is about 20 miles from city centre and nothing to do if you do not have transport taxi - cost a fortune. 5* I am still looking.
Submission date: 2007-08-17 - Date of Stay: August 2007
Submitted by: Julie - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: 41 - 50
Kremlin or Topkapi ?
Just got back from 2 weeks at the Kremlin Palace ,overall a good holiday. We booked the hotel direct and also a taxi transfer, both the transfers and the check in / out went extremely smoothly . Our room was a duplex which is ideal for famalies although the carpeting and to some extent the downstairs bathroom need revamping .
The majority of guests are Turkish and Israelies who are very rude . Staff work very hard and in general very friendly always saying hello or shaking your hand , the exception are a couple of staff in the Tsar tent, I have never come across such rudeness from Turkish people as we got from one of them, she kept my son waiting 45 mins and just kept letting people push in front of him, in the end he walked away. We were AI but didn't know the food was rationed !! On Turkish night in the restaurant the woman from the tent was cooking pancakes and after queueing she refused me a whole pancake and gave the other half along with a full one to a Turkish man behind me , ...Read more
Submission date: 2007-08-11 - Date of Stay: August 2007
Submitted by: christine - From: N/A
Type of Traveller: N/A - Age Group: 18 - 25
Great Hotel..
We were a group of 12 people. I define our stay there as fantastic though we had little problems the first day with the reception staff. They gave us the worst rooms in the hotel on the floor and with a view of garbage. after two days they accepted to change our rooms and gave us better rooms on the 4th and 6th floor viewing the sea,pool and hotel. Except for the rooms problem everything was incredible!!!!
Activities: programs everyday. water polo, water gym, tennis, ping pong, billiard, football, archary, banana, water ski, internet cafe and dancing lessons all free of charge.
Bowling is payable.
At night they had a show starting 9:30 never miss that show because it's awesome.
Rooms : Not much. We expected a lot better. the rooms weren't luxurious they were standard rooms. the minibar is free of charge and it's filled everyday which is good. the balcony is too small to fit two people. the cleaning service is awfal. they only made the beds and went out. and sometimes they ar...Read more
Submission date: 2006-11-05 - Date of Stay: October 2006
Submitted by: Jane - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: Under 18
Best Holiday Ever!!!
I am not long back from Kremlin palace, it was my best holiday I have ever been on. The animation team are the best ever!!! Very friendly and fun! Pool games are great and the club dances are the best!! I would give it more than 10 if I could! I keep in touch with the animation team and they are still very friendly. I am definitely going back next year no matter what happens! I miss it so much. Great food, clean rooms, friendly staff, water park great, beach just down the path, everything was perfect!!
Hope to see everyone next year xxx
I would highly recommend Kremlin Palace
Submission date: 2006-10-21 - Date of Stay: August 2005
Submitted by: Sam - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: Under 18
Best Holiday Ever
The hotel was beautiful and extremely clean. I was never bored as there is always something to do- bowling alley, fantastic aqua park, trampoline, internet cafe, turkish baths, spa, beach, water sports. The food is gorgeous, and the staff are all so nice. There were shows and parties at night, along with many fabulous restaurants. I highly recommend this hotel as you will fully enjoy your time here.
