Puente Real Hotel

, Torremolinos, Spain
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Puente Real Hotel

, Torremolinos
3 star

Rooms: 225

Playa del Lido, s/n - Torremolinos - 29620 - Spain 952376631
412 Traveller

Reviews - Puente Real Hotel

1/10
Disgusted
Submitted by: Elizabeth in 03/08/09
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
the worst holiday my family and i has ever had to endure the accommadation very poor standard the most of the walk areas unsafe dispite what the broucher says buffet restaurent food was of poor standard did not cater for british children or aduilts there no Barbecue/theme evenings/French boules/bicycle hire/mini football/billiards/basketball/tv/games room/bingo/weekly quiz nights/playgrounds/playroom/games area/childrens video films/currency exchange or courtesy changing room.
also no
laundry and ironing facilities
mini market or
air conditioning
as informed by the broucher.
all of which where the reason my family and i booked to go their the resort is not british friendly and would never recommend it to any one.

My children where upset that the food served was the same thing each evening under cooked or over cooked each evening and also some dishes where servered lunch time and dinner. As for the REP after our second visit to him we where unable to contact him but recived a note on our last night from the new REP nicola that had taken over from him.

As for acommadating three aduilts two of which male and one femail and a 11 year old child and having to share the same bed room and having no privacy and two bed`s pushed together does not make pleasent sleeping arrangement. All of the above not value for money not three star and not to be recommended
9/10
Well worth the money
Submitted by: ALAN.GADSBY@SKY.COM in 14/07/09
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
Was put in new block. Lovely and clean, comfortable beds.Room cleaned every day.Staff nice and friendly, food cooked nicely and plenty of it.One of best all inclusive holidays we have had. Could do with a little better entertainment at night. Would return again.
8/10
Fab place
Submitted by: Sharon in 19/06/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
Everything was brillant..The only thing I found a bit disappointing was that only 2 drinks permitted per band..The reps was polite and friendly also a great laugh. The food was good...the suite I had had an excellent view. Also lovely and clean...definitely go back soon
7/10
Great Holiday
Submitted by: Stephen in 07/06/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
We would like to thank the reps in charge of the pool activities for their welcome and fun day and nite, the bar staff were friendly and polite, the rooms we had were clean and tidy, we had clean towels every day, the food was ok but could have been better, there were 6 adults and 1 child with us, we all enjoyed very much, definetly going back soon.
1/10
The worst hotel I've ever seen
Submitted by: Zivile in 24/05/06
  • Age Group: 31 - 40
  • From: Germany
  • Traveller type: Young Couple
We were staying in the double room in the main house. The room was very basic and needed renovation. There were 2 single different length beds put together. They were so light, that they were sliding on the floor from the smallest movement. Matraces were very old and uncomfortable. Sheets were clean and were replaced once, so thats quite ok.
The maids were replacing towels whenever we left them on the floor.The ones we found in the room when we checked in were clean and white. Unfortunately the state of the towels was getting worst with every replacement. After they were replaced for the 2nd time we couldn't use them at all. I've no words to describe them correctly, but my floor cloth at home deffinitely looks better. They were very old and the edges were thorn. The color I'd say was somewhere in the middle between white and black, something like very dark grey + they were stayned. Only one of 4 towels(2 hand+2 body) was ok. So I took them to reception and the receptionist told me that he was sorry and that he'll talk to the maid in the morning and then he asked if we had towel. I said that we have one for two people, so he said that's ok and good night!!!!!
The understanding of cleaning is also very interesting - they were making the beds and folding the damp towels. The floor or the bath wasn't cleaned at all.
The food was also very bad. We had half board. There was englisch breakfast, bread, butter, jam, some cereal, ROTTEN fruit, undrinkable coffe and something that was supposed to be juice.
For dinner they had some salads, which were maid with sousages and egs every day( I suppose these were leftovers from the breakfast), soup with floating bread peaces in it. As a main course they had fish, pork or chicken and beef. Fish was the only thing that could be eatten after adding a lot of salt and peper. Beef couldn't even be cut with a knife, never mind chewing it!! Chicken was always boyled and then fried drumsticks. And I don't know how to describe pork, as I'm not too sure if it was pork at all. it was some 3mm thick and had no stucture of meat at all.
The only thing we could realy eat were deserts.
Oh, they had the same ROTTEN fruit for dinner as well.
By the way, if you are on a half board, you don't get even a glass of watter to your dinner.
People at the reception were smiling all the time and were talking nicely, but it was so clear they had no interest in the clients what so ever.
I wouldn't recomend this hotel to anyone, even to my enemy:)
We didn't plan to spend our time by the hotel pool and that's the only reason our holliday wasn't a total dissapointment. Must say we realy enjoyed our trips to Malaga, Granada and Sevilla. It's realy realy beautiful and worth seeing.

Historical Traveller Reviews of Puente Real Hotel

So Un-Relaxing!

from Squarecityboy
This is a large hotel that somehow manages to feel small (or maybe I should say claustrophobic). The pool area is always crowded and noisy (nobody seems to leave the hotel, even though the beach is within a stone's throw). You have to get up early to get sun loungers, and even earlier to get one of the few parasols. The daytime 'entertainment' is intrusive, with music blaring out constantly throughout most of the day (I think if I hear their 'signature tune' Cha Cha Slide ever again I will explode!). There were various activities organised, like 'Mini Soccer' and 'Rifle Shooting with Pets' (at least that’s what we think they said, but never did find out what it was exactly!), but nobody seemed particularly interested in joining in. I don’t know what the evening entertainment was like, as we didn’t attend, but it was the inevitable karaoke and ‘Music from The Shows’ type. The room we had was in the new 'block' at the back of the hotel, which was ok apart from the fact there were no stairs (apart from emergency ones) so you constantly have to wait for one of the two lifts that only held four people. The room itself was ok in size, with two double beds, and the bathroom was also large. The room was very clean with maid service every day. The balcony looked over the pool and towards the sea, the airport and Malaga, but the way the railings were designed meant that you could not see anything at all if you sat in the chairs, apart from the sky. This made it pretty useless, and for us, underused. Mealtimes were a source of dread. It’s a self-service buffet for which the phrase ‘every man for himself’ could have been invented. Constantly busy, constantly noisy, constantly queuing (even to get a drink to go with the meal!). The salad selection was generally very good, the mains mostly poor, and the sweets mostly acceptable. Breakfast was ok as long as you avoided the bacon and sausage (I think this is a general failing in Spain though). There are no shops nearby at all, and not many bars (the beach bars are particularly unfriendly). The hotel is a good 30- 40-minute walk from the centre of Torremolinos, but there is a bus that goes from the main road into the centre every 40 minutes, but only until about 9pm. Your best bet is the fantastic half-hourly train service, which you can pick up at ‘La Colina’ station at the back of the hotel (10-15 mins walk - turn right at front entrance, right at the side of the sister hotel [Torremolinos Beach Club], keep going straight up, keeping flats to your left, ‘field’ to the right). 1 Euro 5 cents to Torremolinos centre - same journey by taxi between 4 and 7 Euro. Generally, don’t go to this hotel if you want a relaxing holiday with shops and nightlife on your doorstep.

over-rated

from callumsnona
We booked 1 week room only at Puente Real and were pleased to find room clean and comfortable. Unfortunately the maids seem to be the only staff seeing to the comforts of customers. We arrived to find we were booked as half-board,fair enough,and food was ok but bar within hotel was only open at meal-timesand regardless of weather and temperatures guests had to go outside to pool bar at all other times which was poorly stocked and laziness of staff is only term that can be used for the coffee served as if you did not point out fresh coffee machine they automatically went to vending machine and served that up at same price. My partners parents and another couple of friends were there too on all-inclusive deal...though what they gained i have no idea as they were leaving hotel for drinks frequently too. They paid £300 extra for this privelege but had to go to pool bar at all times and for a couple in their 80's on chilly or wet evenings/afternoons i found ridiculous. They were served the cheapest of the cheap drinks...now i know there are cheap but drinkable brandies and wines in Spain e.g. 103 brandy but what was served here was totally undrinkable. We also were charged 1euro75cents for our coffee and 2euro 50cents for the "brandy" which if you managed to valiantly drink gave no effect of having had alcohol. The sangria tasted of fruit juice only and we spent most of our time in bars elsewhere that served far superior coffee and alcohol at less than half the price. My advice would be on room only fine...but if you can book elsewhere then don't hesitate,Puente Real....Puente UNReal!!

Excellent value for money

from swilkins
I stayed at the Puente Real half board for a week in April 2005. It is about the furthest hotel on the beach from the centre of Torremolinos (about 20-30 minutes walk to resort centre). It is in a pleasant, quieter area and I, in fact, enjoyed walking along the seafront road towards the centre. The room was of a fair size as was the bathroom. Everything was very clean, and although the hotel was obviously older, it was well maintained. I found the bed very comfortable. Given the position of the hotel, most people will end up having a side view of the sea and the mountains, as I did. The balcony was of a fair size and two chairs were provided on it. The pool area was okay, functional rather than pretty. I had no problem getting a sunlounger every day. Unfortunately these were not adjustable, and most did not have mattresses. They were of good condition however. There is slight noise from planes in the background, but it didn't annoy me. I am a fussy eater but found the meals very good. There was good choice at breakfasts with all the usual things you would expect. The evening meal had a good salad bar, and a main choice of red meat, white meat or fish every day. Everything is self served. The desert section had plenty of choice to suit all tastes. You buy your drinks from the bar at the entrance of the restaurant. The animation team did their best during the day, but the evening entertainment took place in the basement "disco". What I saw briefly on two occasions wasn't much to my taste. The hotel is easy to get to by train from Malaga Airport. When you leave the arrivals hall, turn right outside and take a footbridge over the main road below. You buy a ticket from a machine before you get to the platform (1 euro, five cents one way). There are no station staff and if you buy your ticket on the train you will pay more. If you are travelling light, I recommend getting off at LA COLINA station (going towards Fuengirola). Leave this station on the left. Aim to take a road running to the right of the open fields. Turn left down a pavement to the right of one house standing on its own. At this point you can see the sea and two high rise blocks. The Puente Real is the one on the left, but aim to pass the one on the right (the Torremolinos Beach Club) heading right down to the seafront, then turning left to the Puente Real. This is a 10 minute walk although the beginning is not on a properly finished road. If you are less mobile or have heavier luggage, take the train to Torremolinos and then take a taxi. I would definitely come to this hotel again - it was excellent value for money.

excellant value

from A TripAdvisor Member
We're just back from a weeks break at this hotel. Although the hotel is "functional" the rooms are large and even bigger bathroooms to boot, with large sun terrace on each.
The hotel is very very clean and the staff are very very friendly. We were on the 9th (top floor) and had a fantastic view of the beach and the mountains behind Malaga. It's away from all the noise to be found in the centre, so nice and relaxing, you get used to the "slight" plane noise.
If there was a negative then it would be the food. We were half board and by the end of the week the evening buffet became a bit repetative. It doesn't help that one of us is a vegetarian.
But if you think of it as £13 pppn DB&B, it not at all bad. When you look at the other hotels in the area then i think its a good choice. close to both train and bus stops, so easy to get around, and only 10 mins walk into town centre.

good value for money

from A TripAdvisor Member
Just spent 1 week ,all inc. at Puente Real .
For what we paid it was very good value for money .
Room , food ,drink ,and pool were first class.
Snacks at poolside were good.
Hotel is a 6 Euro taxi ride away from the centre .
There is the local bus ,stops outside hotel ,1 Euro .
There are a few shops near the hotel .
The animation team did there best during the day.
My only DISAPPOINTMENT was the QUALITY of the evening entertainment .

Poor apartments good hotel

from A TripAdvisor Member
We stayed from Aug 8th to Aug 22nd. The food was good and the pool excellent. However the apartments were poor - inadequate cooking facilities (2 rings which took 20 mins to heat up) dodgy fridge and little else. Also no cafeteria for anyone at the hotel - one barbecue which closed from 1 to 3. We were half-board - I would not recommend self-catering here! Please note the apartments did not have air-conditioning - the hotel has.

enjoyed holiday

from A TripAdvisor Member
we went to puente real on the 23 july 2004 for two weeks half board staying in the apts.we have two children ages 11 and 15
first day i hated this hotel it was on the outskirts had no shop and reception staff werent very friendly.apartments had no cups,glasses and told staff and rep but no luck we had to buy cups tea and take them to room. the apartments were nice only 1 cupboard though between 4.we were lucky ours overloooked the pool which is lovely and we didnt have to get up early for sunbed.about 8am.the food was nice always plenty to choose from.entertainment staff for the kids were brill they made the hols especially jose.after first day i did adjust and enjoyed. the maids give you clean towels bedsheets every 3 days.they do need shop though and also another bar as the one by the pool always had huge queue and staff were moody.there was a pool bar which made hot dogs,pizzas and chips which were ok.i also found the spanish had priority over us the staff were freindly to them all time.in the night there was entertainment for kids but mostly family shows games.overall i did enjoy the hols and the hotel although had blisters on feet walking to shops but dont think i go back there

Brilliant!

from A TripAdvisor Member
I came back from a fantastic holiday in Puente real on the 25th of July 2004!! We went self catering and we stayed in the apartments! The apartments were basic but thats what we expected but they were clean! They also were a little on the small side!! But if you move the coffee table out to the balcony it gives you a lot more room to move!
The pool was always very busy and it was hard to get a sunlounger so we usually sun bathed in the small gardens! It was a lot better as it wasn't so busy and noisy!
I never really stayed in for the entertainment in the hotel, we usually went out in the square, but the bad thing was that it took about 25 mins to walk to the centre! If your looking for a good night out go to Hollies bar in the square! Also if your younger and want to go out clubbing to to the Plaza sol y mar in Benalmadena (If thats how you spell it). Overall it was a good holiday and I would recommend it!!

fantastic

from A TripAdvisor Member
just got back from our two week holiday in the punte real, had a fantastic time entertainment staff where excellent even though they work long hours they always keep you smiling, we stayed as half board which meant breakfast and evening meal was included they food was nice but became repetitive. Pool was exellent and entertainment staff provided games for all ages during the day and night. Beach was loverly and was just across the road from the hotel our only complaint would be the long ques at the pool bar but thanks to Jose, sergio, conchi and demetri was fun and entertaining.

Brilliant

from A TripAdvisor Member
We went here for the last 2 weeks in May 2004 my husband my 10 year old son and my 2 year old daughter. We had a wonderful holiday. We stayed in the apartments which although small were very clean and adequate. The cot for our daughter was set up and very comfortable.The apartment had a lovely balcony were we could acutally watch the nightly entertainment from! We went half board and there was a very good selection of food everynight in a huge buffet and also at breakfast. My son had a ball. The kids club is brilliant, there are games each day and the winner is awarded a lovely diploma each night after the minidisco. My son ended up with eleven. The entertainment for adults and children especially my sons age was excellent. The leaders were very friendly and the whole atmosphere was one of fun. I even ended up taking part in a Grease show. The pool and whole sun area are immaculately kept, there is a lovely playground and overall we only left the hotel to go to the beach which is very nice and really only two minutes away. We enjoyed great entertainment every evening with a kids disco at nine to kick things off. We had fourteen days and nights of great holiday fun. This hotel is an ideal family spot. I would highly recommend it. How involved you choose to become in the activities is up to you but the leaders are very persuasive. The music and noise stops everynight at 12.00, we had no reason to go anywhere else for entertainment. A big thumbs up!!! And a big thank you to the leaders Jose Conchi Dimitri and Sergio they work so hard and make sure you enjoy your holiday. Fun in the Sun. Enjoy!!!

Top Local Tips for Torremolinos

getting around bus stop on the doorstop train station quarter of a mile away use either they are cheap and usually on time and frequent

Transfers Don't waste your money on coach transfers ftom the airport. You can save on all the hanging about and hotel tour by getting a taxi for around 15 euro each way. Travel agents charge around £10 each for the coach.

Busses Taxis are cheap and the busses are just at the hotel gateway direct to town center

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Other names for Puente Real Hotel

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  • puente real hotel torremolinos
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  • hotel puente real
  • Address: Playa del Lido, s/n - Torremolinos - 29620 - Spain
Travel Library Traveller Rating?
6.0/10

See All 412 reviews

"Disgusted" - Elizabeth

"Well worth the money" - ALAN.GADSBY@SKY.COM

"Fab place" - Sharon

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