Puente Real Hotel, Torremolinos , Spain
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Puente Real Hotel, Torremolinos
Traveller Reviews
Official Contact Details - Puente Real Hotel
- Address: Playa del Lido, s/n - Torremolinos - 29620 - Spain
- Phone: 952376631
- Official Website:
- Hotel Class:
- Rooms: 225
"the worst holiday my family and i has ever had to endure the accommadation very poor standard the..."
"Was put in new block. Lovely and clean, comfortable beds.Room cleaned every day.Staff nice and..."
See All ReviewsReviews - Puente Real Hotel
5 reviews
(Showing 1 - 5)
Disgusted
Submitted by: Elizabeth in 08/03/09
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Family Traveller
the worst holiday my family and i has ever had to endure the accommadation very poor standard the most of the walk areas unsafe dispite what the broucher says buffet restaurent food was of poor standard did not cater for british children or aduilts there no Barbecue/theme evenings/French boules/bicycle hire/mini football/billiards/basketball/tv/games room/bingo/weekly quiz nights/playgrounds/playroom/games area/childrens video films/currency exchange or courtesy changing room.
also no
laundry and ironing facilities
mini market or
air conditioning
as informed by the broucher.
all of which where the reason my family and i booked to go their the resort is not british friendly and would never recommend it to any one.
My children where upset that the food served was the same thing each evening under cooked or over cooked each evening and also some dishes where servered lunch time and dinner. As for the REP after our second visit to him we where unable to contact him but recived a note on our last night from the new REP nicola that had taken over from him.
As for acommadating three aduilts two of which male and one femail and a 11 year old child and having to share the same bed room and having no privacy and two bed`s pushed together does not make pleasent sleeping arrangement. All of the above not value for money not three star and not to be recommended
0 out of
0 reader found this review helpful
Well worth the money
Submitted by: in 07/14/09
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
Was put in new block. Lovely and clean, comfortable beds.Room cleaned every day.Staff nice and friendly, food cooked nicely and plenty of it.One of best all inclusive holidays we have had. Could do with a little better entertainment at night. Would return again.
0 out of
0 reader found this review helpful
Fab place
Submitted by: Sharon in 06/19/06
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Family Traveller
Everything was brillant..The only thing I found a bit disappointing was that only 2 drinks permitted per band..The reps was polite and friendly also a great laugh. The food was good...the suite I had had an excellent view. Also lovely and clean...definitely go back soon
0 out of
0 reader found this review helpful
Great Holiday
Submitted by: Stephen in 06/07/06
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Family Traveller
We would like to thank the reps in charge of the pool activities for their welcome and fun day and nite, the bar staff were friendly and polite, the rooms we had were clean and tidy, we had clean towels every day, the food was ok but could have been better, there were 6 adults and 1 child with us, we all enjoyed very much, definetly going back soon.
0 out of
0 reader found this review helpful
The worst hotel I've ever seen
Submitted by: Zivile in 05/24/06
- Age Group: 31 - 40
- From: Germany
- Traveller type: Young Couple
We were staying in the double room in the main house. The room was very basic and needed renovation. There were 2 single different length beds put together. They were so light, that they were sliding on the floor from the smallest movement. Matraces were very old and uncomfortable. Sheets were clean and were replaced once, so thats quite ok.
The maids were replacing towels whenever we left them on the floor.The ones we found in the room when we checked in were clean and white. Unfortunately the state of the towels was getting worst with every replacement. After they were replaced for the 2nd time we couldn't use them at all. I've no words to describe them correctly, but my floor cloth at home deffinitely looks better. They were very old and the edges were thorn. The color I'd say was somewhere in the middle between white and black, something like very dark grey + they were stayned. Only one of 4 towels(2 hand+2 body) was ok. So I took them to reception and the receptionist told me that he was sorry and that he'll talk to the maid in the morning and then he asked if we had towel. I said that we have one for two people, so he said that's ok and good night!!!!!
The understanding of cleaning is also very interesting - they were making the beds and folding the damp towels. The floor or the bath wasn't cleaned at all.
The food was also very bad. We had half board. There was englisch breakfast, bread, butter, jam, some cereal, ROTTEN fruit, undrinkable coffe and something that was supposed to be juice.
For dinner they had some salads, which were maid with sousages and egs every day( I suppose these were leftovers from the breakfast), soup with floating bread peaces in it. As a main course they had fish, pork or chicken and beef. Fish was the only thing that could be eatten after adding a lot of salt and peper. Beef couldn't even be cut with a knife, never mind chewing it!! Chicken was always boyled and then fried drumsticks. And I don't know how to describe pork, as I'm not too sure if it was pork at all. it was some 3mm thick and had no stucture of meat at all.
The only thing we could realy eat were deserts.
Oh, they had the same ROTTEN fruit for dinner as well.
By the way, if you are on a half board, you don't get even a glass of watter to your dinner.
People at the reception were smiling all the time and were talking nicely, but it was so clear they had no interest in the clients what so ever.
I wouldn't recomend this hotel to anyone, even to my enemy:)
We didn't plan to spend our time by the hotel pool and that's the only reason our holliday wasn't a total dissapointment. Must say we realy enjoyed our trips to Malaga, Granada and Sevilla. It's realy realy beautiful and worth seeing.
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