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On arrival the hotel staff were friendly and we were quickly allocated our apartment. Our friends were staying in a hotel room and were told that their room wasn't ready.
On arrival to our apartment, I was a little disappointed as it was supposed to be one bedroom, but was more of studio. But had a lovely view both of the pool and the sea.
On closer inspection we found that the floor was still dirty - didn't appear to have been cleaned at all. The rest was reasonable, but certainly not 4 Star accommodation, we decided not to complain as we were only staying one night and our friends room hadn't been ready because of the cleaning. The rooms really do need up-grading.
The pool area was good. Reception staff friendly and helpful.
Breakfast not so good - stale rolls etc.
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Was at El Pinar in February, it was a nice hotel and will b going back in November, so it must b good! All was ok.
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I begin this review with the question, are the staff at hotel el pinar the rudest i have ever encountered? (baring in mind i am a teacher and holiday three times a year due to my 12 week holiday entitlement).
#The arival#.
I arrived at hotel el pinar for ten day break. The first day i was on my own, the second a friend joined me, and on day five two other friends arrived.
#The Fridgeless room#.
So, when i got to my room (a box room), i discovered there wasn't a fridge, it did state that there was in the review on the web site hotelopia.
I rang down to reception and they said that none of the rooms have a fridge in the el pinar hotel, then said sorry and put down the phone.
I went down to reception and asked to speak to hotel manager, and discovered this was the person i had just been speaking to. Friendly guy!
After i made a scene shouting and jesticulating in a threatening manner, he rang hotelopia, and spoke to person called Alex who said the manager had to give me a room with a fridge. So to my surprise, he was actually lying about el pinar being the only 4 star fridgless hotel i had ever encountered.
I then got upgraded to an apartment that slept five. HA!
#The TV#.
It had a smaller TV, with only one channel. To turn the TV on, i had to turn it on its side and then gently turn it back. How tacky and run down is place?
#The Bar inside#.
It took about five minutes before we got served at the inside bar, and then we were then told we had to go sit down at a table and wait. It was service with a while. :)
#The Pool#.
My friends arrived, we had some fun jumping and diving into the pool when the large bottomed life guard would blow her whistle at us, point and glare. Each time she walked over and told my friend (not me) to stop having fun (he said she did anyway). A twenty four strong bunch of lads arrived from essex and chanted football songs including "there were no german bombers in the air". Many of these were divebombing into the pool, and also using the "c" word in front of families. The lifeguard didnt seem to care.
#Overall#
A hotel suitable for stag and hen parties only.
And the pools a mile from the beach whatever anybody tells you!
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Very nice place... 3 times I have been there 3 times and It is just fantastic... well recommended.
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