Gran Hotel El Tope Puerto de la Cruz
Reviews - Gran Hotel El Tope Puerto de la Cruz
- Age Group: 41 - 50
- From: Spain
- Traveller type: Relaxation Seeker
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Mature Couple
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Historical Traveller Reviews of Gran Hotel El Tope Puerto de la Cruz
Room was excellent, no complaints other than the pillows were getting a bit long in the tooth. Good views.
Staff (mostly aged 40+) without exception very efficient and usually cheerful. Entertainment, no comment really, the guy plying muzak in the lounge/bar area was pretty poor but what do you expect? Bingo? - no thanks!
The food, now that was interesting.
Green maraschino cherries
Fancy individual canapes
... see a pattern? That's right, welcome to the 1970s! My wife was happy with it, I wasn't. That said, there was a fair choice and it was as well cooked as you could expect given it was a buffet. Good and reasonably priced selection of Spanish wines. Don't expect a 'proper English' breakfast; like many Spanish places they can't/won't source decent bacon or sausages, or learn how to fry eggs. Plenty of pastries if you like that sort of thing. Amazingly (given the cheap ready availablity of fruit) we never saw a fresh fruit salad for breakfast or dinner on any day!
- Loro Park. Excellent, well worth it, full day.
- Tiede. Worth seeing, Thompsons trip was a bit expensive but a good guide.
- Dolphin/whale spotting. They cancelled ours after bussing everyone down there! Said it was because it was too windy, but it wasn't. Rep said afterwards it was because too many people would have been sick. Maybe. I suspect it was because it was misty day and they'd have had difficulty finding the whales (and therefore had to refund anyway).
We think it's better than the South. Smaller but still has all you'd want (except a decent beach nearby). Fewer touts etc.
Try eating out one night and go to Regulo's restaurant near the market square. This was recommended by one of the Thompsons reps and was truly excellent. Spanish food but they have English menus and english speaking waiters. If you like garlic try the Gambas Ajillo followed by Swordfish with Alioli sauce. Reasonably priced too.
Excellent hotel and resortfrom holies
ENTERTAINMENT SUPERB!from A TripAdvisor Member
The entertainment at El Tope was absolutely superb. Two very talented hosts with incredible singing and dancing skills provided entertainment along with professional comedians and singers. I can only say that whoever wrote the previous review quite obviously DID NOT stay in the hotel very much! The rep show was excellent. LIVE singing and brilliantly choreographed routines is extremely unusual for hotel entertainment. Yes there was bingo every night and I had the pleasure of winning 100 euros! In fact I can honestly say I never knew how addictive bingo could be.
If it's karaoke and strip shows you want then try Las Americas... but if you have class, are up for a good time and appreciate talent - the El Tope is for you!
hotel el topefrom corrienders
We thoroughly enjoyed the holiday.The hotel is excellent, fixtures and fittings classy.Room comfortable.We bookeda standard room rather than upgraded.The view was of the palm tree,d path leading to the sea(which we could see from room) and other hotels.There was a fridge in room,which you pay one euro a day for to obtain the key,but well worth it.We kept our water and cold cans and milk in there, and saved money by taking them down to the pool for the day.There was a hairdryer in the bathroom, which is not too hot, so some ladies may prefer their own.Its cleaned every day and is spotless.We took our own travel kettle as they are only in upgraded rooms.Reception is very helpful for whatever you require.The breakfast and dinner were very good.Catering for every sort of taste and diet, and all buffet so you can have as much as you want.I am a veggie and my hubbie likes meat and we were both very happy, and didnt need to eat out at all.After going to Cyprus and greece for hols the last few years we were happy to come back with quite a lot of money which we never do!!so it must be cheaper in spain i guess.The average age is i guess 55 years of the guests and we found them so friendly.It was lovely round the pool, nice and quiet with a permanent lifeguard and a chap who puts the matresses on the beds and bring you the sunshades as soon as you sit down.Lovely and clean area with a huge chess board painted on the eating area with a large four in a row to play if wanted!
Snacks are served with drinks in the pool area.Plenty of tiolets everywhere and all spotless.
Leading from the hotel down to the main road are 120 steps!!or a long pathway if you dont like steps.You soon get use to coming up the steps back to the hotel and there are plenty of seats to sit and catch your breath and a little cafe if needed!
At the bottom of the steps on your right is a samallish mall for shopping and a big supermarket.Follow the palm lined avenue and it takes you to the sea front and another supermarket on the left.
the seafront was undergoing refurbishment which the meant the famous lido which goes the length of the seafront normally was not available, only two of the pools were in use.That was a shame as we would like to have seen it as its suppose to be quite lovely.
We went to the Play Jardin beach which was the prettiest, and took a cab, 3euros, as its a bit of a walk.It was our first time on black sand, and at first we thought it not good to look at, but as soon as we went on there for the day, we forgot the colour and enjoyed it.Its the Atlantic sea there and not as blue or warm and calm as the med. sea, which we did miss.Lots of waves for surfers!
We went to Loro Park and it was very nice, the dolphins and penguins especially and the animals were very well cared for, which i liked.Its quite expensive i though for what it was but we enjoyed and kids would love it.We got a cab there too, for a couple of euros and a little yellow train back which is free.
We visited the casino,our first time, and my hubbie won 200euros,taking 50 euros to play with as tops, we went away with 250 euros, on the roulette which was a bonus!!
The Thomson crew for entertainment were very good.Every hour or two round the pool they have little competitions, which my hubbie enjoyed, as he gets bored just sunbathing all day.They have prizes for the winners and presentation nights.The games included killer darts,table tennis,tennis,rifle shooting,trivial quiz etc which last about 20 mins. and people get to make friends with others and it makes for a very happy atmosphere.My hubbie would like to thank Chris,Gemma and the other reps for their hard work and for the enjoyment they gave him and others whilst staying at the Tope. The evenings they had bingo, singing and live entertainers bought in and dancers etc.One or two were excellent, some very good and one or two not so good.The evenings were very warm and the days mostly, were very hot, with some cloud now and agin.We had very light showery rain one day out of fourteen, which i was happy with.We have come home with beautiful tans so it shows the weather we had was very good, even for the North of the island!!
We found the trips arranged by Thomsons were very expensive and we didnt bother going to any as i am happy sunbathing most of the days and hubbie enjoed all the games round the pool.Some evenings we went for walks along the seafront which is nice and we visited the square one night which was also nice.Lots of "Gucci" handbags for sale on the streets, asking 25euros but offer them 15 and they are happy.I got two and the "Gucci" hasnt fallen off yet!!
I found clothes expensive, boots and shoes cheap, ciggies 17euros for 200!! if youre a smoker!!Spirits were cheap but i was very surprised how dear the perfumes were and didnt buy any as i can get them cheaper here!
We didnt visit Tiede(you can see it from the hotel) as i wasnt really interested in mountains and my hubbie wouldnt pay the Thomson price for a visit.You can hire a car for a day for about 20euros, but the traffic is a bit stressful to drive in we were told by several people, so we didnt bother as we wanted a stess free holiday!
We visited a lovely Canarian Mansion just up a BIG hill(we got a taxi for a couple of euros)which had lovely gardens, but it shuts in the afternoon at one till the evening, so go in the morning when you have a bit of cloud and cant sunbathe!!
There was a few youngsters there, in there teens, and they were enjoying the peace and quite and the daily little games.I think there are a few discos in the town for them, but we never really went looking!
I was surprised how built up the town was, with some high rise hotels, which we thought spoilt the look of the town.Its very green, lots of palm trees and green sitting areas and the streets were very clean.There wasnt packs of dogs and cats everywhere, which we find in some countries, which was nice.
It was a first visit to a canary island, and we were very dubious before the holiday,but we were very pleasantly surprised and we had a really good holiday.The hotel was excellent, the area had quite a bit to do and see,and all in all we would go back at some point(although we usually like trying different countries) never say never.I can honestly say we found no fault with the hotel,entertainment,food or area, maybe we are easily pleased, but an awful lot of the guests go back there year after year after year, some were on their second visit there this year(we cant afford that im afraid or we would!)
I was feeling very unwell when i got off the plane the first night, by the second night we asked the receptionsit if i could see a doctor as i felt so unwell(not like me at all)
Within 20 mins a doctor arrived at our room.He gave me a thorough examination, and said i had bad tonsilitis.He gave me an antibiotic injection straight away, a prescription for cough medicine, throat spray and antibiotic tablets( the chemist just passed the 120 steps!!)then came to the room next morning with a nurse and gave me another antibiotic injection.The day after that i was fine again! Excellent service and excellent medication!The cost was about 70 euros,which we will claim back on our holiday insurance.To use the E11 you carry with you, you need to see a national health service doctor or hospital and take the E11 with you then you dont have to pay.We had a private doctor who requires paying then you can claim it back.We didnt know this at the time, i just wanted to get better as soon as poss. for my holiday, so it was well worth it.
Anyway, if you need any info on the hotel or area email me and i will let you know.
Excellent holiday had by both of us!!
Many thanks to all who contributed to the holiday, if you read this.
Gill and Steve Norfolk( came home 2nd November 2004)
New idea from Thomson (Adult Kids Club)from 50552
Great hotel, shame about Thomson Goldfrom Cat888
Puerto de la Cruz is a terrific resort. It's very traditional and an effort to speak a little Spanish will be appreciated by the locals. There aren't many British pubs but we thought this was great. We went into the town every night. There was a festival on so the atmosphere in town was great. On the two occasions we did stay at the hotel we were appalled by the entertainment - the reps singing songs from Grease and bingo every night. We thought we were in Butlins!
I was also fairly unimpressed with the Thomson excursions. They were very overpriced and a few were cancelled. We went on the Casino night out for our anniversary. This was on a Wednesday. The description of the night says a professional croupier will show you around and teach you how to play the tables, then you can dance the night away as there's also a dance area. However we were shown around by a representative of the casino (he was very nice, but couldn't tell us every rule as he didn't know as much as a croupier would) and the live music that you could dance to was only at weekends. The Casino is a fabulous night out - you're under no obligation to play so even if you just want to watch I'd recommend it, but don't bother going with Thomsons - you get free entry tickets to the Casino in the hotel and all around the resort. You must take your passport, but other than that it's a great night - if you go at the weekend.
Another reason not to bother with Thomson's excursions is that the local buses are incredibly cheap and easy to use. You can pick up a timetable at the stations or at Tourist Information. We bought a "bono" bus pass. It's a little card which you buy for 12 euros. You put it in a machine on the bus, tell the driver where you want to go and the cost of your trip is deducted from the pass (i.e. if you paid for a 1 euro trip, there would be 11 euros left to use up on your pass - it's foolproof!) You also get half price travel because you bought a bus pass which makes it even cheaper. The pass can be used by more than one person - just put it in the machine twice. Thomson charged 40 euros for a trip to Mount Teide but if you don't mind doing it on your own you could get there for 4 euros using the local bus: that's quite a difference!
All in all, we had a great time. The hotel is terrific, we loved the resort and will definitely go back, but we would not go out of our way to go back to a Thomson Gold hotel. The entertainment provided is simply not worth it.
Quiet Hotel, good location, great staff.from sittinpretty71
Plesently Supprisedfrom A TripAdvisor Member
great hotelfrom barnbow
Staff could not do enough for you - especially around the pool. Would recommed this hotel to anyone. Will be going again.
single rooms very disappointingfrom mandy6981
This room was beautifully and newly decorated although I was miffed to be told I was lucky not to be charged any more money! If folks are to be charged more money to stay in a single room they should be up to the same standard as the doubles and here that was not the case. I would stay at the el tope again, but definately not in one of the single rooms.
Top Local Tips for Puerto de la Cruz
Loro Park Brilliant day out. Get tickets yourself through hotel not through holiday package.
Getting around Take your hiking gear steep steps coming back from town
Festival del Carmen We went for a week from 13th July and whilst there the locals celebrated a festival - the patron saint of the sea - it's a massive deal with al of the locals camping out for the whole day around the harbour (in the old town). They take their boats, their food.drink, parasols and even BBQ's. The younger generation all hang around the bars and the idea is to swirt each other with water (expect to get wet). Then it all turns serious for a while for the parade - there are TV cameras and everything - people are emotional and it's very religious. After the parade the party continues and fireworks are let off!
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