Las Casas de la Juderia Hotel, Sevilla, Spain

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Las Casas de la Juderia Hotel, Sevilla

Traveller Reviews

Rating

2.0/10
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Official Contact Details - Las Casas de la Juderia Hotel

  • Address: 7 Callejon Dos Hermanas - Sevilla - 41004 - Spain
  • Phone: 95-441-5150.
  • URL: http://www.casasypalacios.com
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 99
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"We toured Andalucia last summer - Malaga, Grenada, Cordoba, Cadiz, Seville. All of the hotels..."

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Reviews - Las Casas de la Juderia Hotel

1 review (Showing 1 - 1)
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Rating:

2/10
So disappointing
Submitted by: Maura Ryan in 05/31/05
  • Age Group: 41 - 50
  • From: Ireland
  • Traveller type: Mature Couple
We toured Andalucia last summer - Malaga, Grenada, Cordoba, Cadiz, Seville. All of the hotels were wonderful with the exception of this one. I booked it on the basis of positive independent traveller reviews I had read, but my experience was not positive. I was employed in the hotel industry for tweleve years, and know the meaning of the word ""service"" this hotel does not. When we arrived there was no electricity - not the hotel's fault - Seville's electricity had shut down for an hour - so we left and went into town. It was very hot in the city but when we returned to the room three hours later it still seemed very hot. We Irish are not used to air conditioning, we have no need of it, so I assumed the air conditioning was working. Twenty minutes later I realised it was getting warmer so I rang reception. Twenty five minutes later they sent up a porter who fiddled with the switch and said it was fixed - his tone was not convincing! Twenty minutes later I called reception again and the porter arrived again and tried more fiddling withn the switch. I now knew they had a problem so I rang reception and demanded a room with air conditioning. To cut a long story short we eventually got another room. However it got worse. We went out to eat and returned to the hotel for a nightcap. At eleven ten I went to the bar to order a drink and was told the bar was closed! This is Spain were noone goes out until ten p.m. My husband was furious and asked for the manager to complain. He was told ""you have a mini bar in the room"" and it is against the regulations to serve alcohol at this time of night. Meanwhile much of the city were outside, in the surrounding cafes, enjoying their evening drinks! We left the hotel, had a drink across the road and returned to sleep. On the positive side - the hotel is charming, the porters who helped us with luggage were excellent and the location is good, but this hotel needs a professional manager and heads of department who know their job. In my opinion it was expensive, bad value and not a hotel I would cosider returning too. P.S. They have big plans - for a swimming pool etc. They should work on getting the basics right!
 
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