Apuntadores Hotel, Palma de Mallorca, Spain

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Apuntadores Hotel, Palma de Mallorca

Traveller Reviews

Rating

6.3/10
Apuntadores

Official Contact Details - Apuntadores Hotel

  • Address: Apuntadores, 8 - Palma de Mallorca - 07012 - Spain
  • Phone: 971713491
  • Email:
  • URL: http://www.palma-hostales.com
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 27

"Brilliant location in cool happening area. Good clean rooms with air con. Amazing view form the..."

"Great hostel in a great location. for 60 euros you get a clean fresh room with everything you need."

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Reviews - Apuntadores Hotel

3 reviews (Showing 1 - 3)
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Rating:

9/10
Friendly, fun, funky
Submitted by: Patti Wiggins in 09/26/07
  • Age Group: 26 - 30
  • From: Canada
  • Traveller type: Young Couple
Brilliant location in cool happening area. Good clean rooms with air con. Amazing view form the terrace....Loved it.
 
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Rating:

9/10
Palma perfect Palma
Submitted by: jpsjua in 08/20/07
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Young Couple
Great hostel in a great location. for 60 euros you get a clean fresh room with everything you need.
 
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Rating:

1/10
Horrifying treatment by staff
Submitted by: Jean in 07/23/07
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Sun Seeker
Having lived overseas and done quite a bit of traveling in Europe, I can honestly say this was the worst experience I've had at any hotel. I left a credit card number to confirm the room reservation when I booked a month early. Upon arriving, the extremely rude proprietor told us that we were supposed to call to confirm, and when we said we were informed otherwise became angry at us, acting as if it was our fault that we were misinformed. We took a more expensive room, were told by two different staff members that we could move into a different room the next day. The next morning, we were again angrily informed by another staff member, that the room promised us had been taken, and there was nothing they could do about it. The entire time, the staff acted as if it was our fault that we were misinformed, rather than adhering to any sense of customer service and trying to make amends for their mistakes. I would highly recommend staying in a different hotel, especially after reading additional reviews (unfortunately, belatedly) commenting on the extremely negative attitude of the staff.
 
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