Las Mariposas, Lloret de Mar, Spain
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Las Mariposas Hotel Lloret de Mar
Traveller Reviews
Official Contact Details - Las Mariposas
- Address: Costa Encantada - Lloret de Mar 17310 - Spain
- Phone: (+34) 96 671 3747
- URL: http://www.lasmariposas.com/
- Hotel Class:
- Rooms: 44
"On arrival, we were told we were on the top floor and had to carry cases and......"
"I came back from staying at this hotel! and was VERY impressed! the room was......"
Reviews of the Las Mariposas
8 reviews
Not for families
Submitted by: samantha in Aug 2008
- Age Group: 31 - 40
- From: United Kingdom
- Family Traveller
On arrival, we were told we were on the top floor and had to carry cases and pram up the stairs as the lift didn't work. The staff were very friendly. I only really had two complaints 1) all guests with babies etc were put on the top two floors where all singles were put on the bottom floors
2) on the thursday we had a storm and rain came not dripping but running through our light we went to inform them. The guy came upstairs, went away and came back with towels for me and my partner to clean up the water, no sign of him disconnecting the light or anything. My sincere review is lloret de mar is a beautiful place, but look else where before looking at las mariposas .
1 out of 1 readers found this review helpful
Unexpected.. underated!!
Submitted by: Aaron in Jun 2008
- Age Group: 18 - 25
- From: United Kingdom
- Adventurer
I came back from staying at this hotel! and was VERY impressed! the room was very clean an tidy! The staff were amazing! It's really close to fenals beach which is much better than Lloret in my opinion! Cleaner water and not as many people! Not much to do activity wise though! The hotel staff were very nice! Clean towels every other day and the rooms cleaned then too! The only downside was the pool was extremely cold! and the walls are a little thin! Our neighbours were very loud the one night! Couldnt have been more wrong after reading some of the reviews! Glad we stayed at the mariposas and will probably do so again!
1 out of 1 readers found this review helpful
brilliant!
Submitted by: tony in Aug 2007
- Age Group: 31 - 40
- From: United Kingdom
- Family Traveller
I must admit 2 reviews above did not tell the truth !!!! The staff was excellent and bent over backwards to help you. Sally ,Alberto and the Spanish lady in charge were very nice. when rowdy people made a noise 1am to 2am it was suddenly stopped by the staff, so i think the bad views above were "the rowdy lot". The food was bloody gorgeous!! we really enjoyed ourselves and who needs a 5 star hotel when uve got las mariposas.. if you read this Sally thank you for the laughs..Tony x
5 out of 5 readers found this review helpful
Worst service ever
Submitted by: Bethany in Jul 2007
- Age Group: 18 - 25
- From: United Kingdom
- N/A
I was absolutely appauled at the service of Las Mariposas, don't believe a word of what others say. Although the resort in itself was fine, we were left without clean sheets and towels for two weeks despite asking and the fridge constantly leaked. On top of this, the customer service was dreadful, when served undercooked burgers containing a meat which was not disclosed, we were met with rudeness and aggressive language upon complaining. The barman then slated us to other gueats and threatened to kick us out aswell as giving a drunk guest the skeleton key and told what room number we were in. Also, the owners children splashed and swore at us repeatedly despite us informing the parents but we left with no apology. Finally the barman punched another guest for absolutely no reason because quite frankly he was constantly drunk. So yes although the room and pool were standard and we expected nothing more, we did expect basic politeness and customer service. Unfortunately we were...... Read more
4 out of 4 readers found this review helpful
Bad Service and Staff
Submitted by: Sophie in Jul 2007
- Age Group: 18 - 25
- From: United Kingdom
- N/A
On first entrance to our room, are fridge was broken, which then we had to use our towels to mop up the mess which were not replaced with clean ones until we asked. We would of had the same sheets for 2 weeks if we had not of asked for clean ones. On ordering food from the restraunt we recieved pink burgers. The memebers of staff were using threating language against my party of girls, and was asking other guest for our room numbers. Also staff children who used the pool during the day were swearing at us when we were sun bathing by the pool. It was the worse service i have ever had from a hotal, and would no recommend this hotel to anyone. we were made to feel uncomfortable and hated in our own hotel.
3 out of 3 readers found this review helpful
Read 8 additional reviews of the Las Mariposas at TripAdvisor
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