Magic Rock Gardens Hotel, Benidorm
Reviews - Magic Rock Gardens Hotel
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- From: United Kingdom
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Read 545 additional reviews of Magic Rock Gardens Hotel at TripAdvisor.
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Historical Traveller Reviews of Magic Rock Gardens Hotel
never againfrom A TripAdvisor Member
Bennidorm has a lovely beach and plenty of bars which are'nt dear so go self catering, you'l have a much better time
Rock Onfrom buster3379
If You Have Booked and Not Travelled Yet - Change Hotelsfrom A TripAdvisor Member
A party of 10 of us have returned from this hotel today after staying for 7 nights over Easter. My wife and I and 2 children are seasoned travellers to Spain, and have been to Benidorm many, many times always having a great time - even in the cheapest of appartments. But, not this time!
Our firends and their 4 kids had never been to Spain before and, after this trip vow never to go to Spain again. Magic Group - take responsibility and act on the feedback.
Whilst we were fully aware and prepared for the steep walk up to the hotel ( good excercise but very steep), we were not prepared for the frosty reception we received on arrival (11.15pm). That frosty reception continued for the full week from most of the hotel staff. We were lucky to get a smile from the bar staff, the catering staff or the reception staff. We actually stopped tipping in the hotel after day 2.
However, I can partly understand (but not excuse) why the hotel staff are that way.
If you have never experienced "Brits Abroad" then visit this hotel during school holidays. Youngsters (thugs?) up untill all hours creating havock all night long - throwing other youngsters and sun beds in the pool at 4 in the morning whilst screaming and shouting. Bad language prevails - even in front of their parents. Playing football in the corridords, breaking glass top tables in reception - then, the parents shouting down to them to make less noise (at 4 am)!!!! The people in the residential block next door even came out at 4 am to see what the noise was. But, guess what? The hotel staff / security didn't!!
Whilst the food wasn't terrible, it wasn't good either. We could just about manage to find a meal each day although to be honest we ate out for most of the time because of the lack of choice and the poor food quality. The canteen staff (because that's what is really is), offer the same poor service as the rest of their colleagues.
The rooms are quite nice but there were a few break ins during the week. Maid service is adequate but very hit and miss.
In conclussion, if you enjoy a beer swilling holiday with poor quality food and service, coupled with break-ins, sleepless nights, noisy badly behaved foul languaged kids (and parents) - then book to stay here.
If you have paid in full and have to go, request a change to the Villa Benidorm (not much better but at least there is no hill to climb). If you have paid a deposit only then cut your losses - book a cheap appartment instead. If you have not yet booked then don't!
Not Up To Standardfrom robertbarcay
Staff not very friendly.
Choice of meals very repedative.
Was like walking intto a bat-cave.
Wont be back.
not as advertisedfrom A TripAdvisor Member
the room was small and walls paper thin, heard the baby in next room cry for two hours one night and other room someone vomiting all nite. Bed linen not changed at all, blanket in room covered in dried in vomit nice!!, placed in bath to be cleaned and never replaced.
ok but got worse we went to other hotels, food running out and bland.
very unhelful and unfriendly, my daughter cut her foot on glass at kiddies pool. The glass had been reported but not cleaned!!. Told it was guests fault. Kiddies play area closed the whole time ? unsafe.
don't go unless you enjoy a hike or two every day!!
If you request a balcony you probably won't get one there are only 9 and you apparently pay 12 Euro's per day per person for the privalage of the canopy!!!
Overall Review - Good Value for Moneyfrom megelttil
ENTERTAINMENT: The entertainment staff were very friendly but the entertainment acts were so so !!
Oh!! I forgot to mention that when transfering from the airport the coach cannot get up the hill but they drop you at the nearest point and have taxies waiting and PIAD for to take you and you cases up the hill to front door.
I RATED ABOVE AVERAGE BECAUSE I THOUGHT THE OVERALL PACKAGE FOR WHAT WE PAID WAS VERY GOOD, ALTHOUGH I HAVE STAYED IN MUCH BETTER HOTELS.
Ignore the Bad reports, this place is wonderful.from JasonmCornish
lene and robertofrom KEITHDUNN
fantasticfrom A TripAdvisor Member
If you go all inclusive please go to the free medievil night it was amazing we all loved it its a must and its free.
Kate age 27
cardiac bankfrom A TripAdvisor Member
For those with problems walking you tend to stop in the hotel at night and I must say that the entertainment has a lot to be desired
PS. If the hotel owners read this sort out the transport to the hotel and the entertainment and you will have a first class hotel to be proud off
Top Local Tips for Benidorm
Watch out for the exchange rate cons Before you exchange a single pound not - always ask exactly what youa re going to get - don't rely on previously read notices which can be deceptive and misleading
Cafe Benidorm & stardust. CAFE BENIDORM,What a bar/club. plenty going on. Something to suit all. Fab atmosphere, brill music & plenty of drinks. And it's open from 7 in the evening until 8 in the morning. STARDUST, is a small bar around the corner which has tribute bands showing. Go along here to watch TIMELESS tribute to Soul/Motown. They on stage at around 1 in the morning and are well worth watching.
elvis..the beatles..shoewaddywaddy.......the town bar...brill acts and service if going to c any acts ...leave hotel b4....8.30...to get great seating
Other names for Magic Rock Gardens Hotel
- magic tropicana benidorm
- magic rock hotel benidorm
- magic rock hotel
- magic rock gardens benidorm
- magic rock gardens
- magic rock benidorm
- magic rock
- Address: 6 Calle Bonn - Benidorm - 03503 - Spain
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