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omg what a rubbish hotel now i've stayed in some places but this hotel is the worst i have ever stayed in . when arriving our hotel was cramped and the receptionists spoke no english and were rude by wispering and laughing when i asked can we have our keys please i found this very offencuve ,
on our way up to our room on the 6th floor we waited for the 2 person lift but the spanish overtook and we took the small 4 person life the lift ratteld , shaked and was very scary poor us .
the room's were ok but the bed sheets were not once shanged over the whole 2 week holiday and some possetions went missing the bathroom has no window an the shower was growing moss . the patio door would not lock and when complain we was moved to third floor where the rooms has black windows and no incoming air
the pool facilities are poor and should be in the sun
but the other hotel magic escalabour i highly reccomend it so great !!!
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I stayed at the Cristal Park in October 2008. This is the third time I have been. It could do with a revamp but nevertheless the food was as delicious as ever, the staff were efficient and polite and the rooms were clean. However, there was not much in the way of entertainment. Yes, I will be going back next year. I think it's good for groups of friends and couples but not much to do for kiddies at this time of year (kids club closed). Don't let the bad reviews put you off, this hotel deserves its three star status.
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This is the worst hotel I have ever stayed in in my entire life. 3 star not a hope. We consider this to be sheer fabrication and would struggle to be re-classified as a 1 star hotel. I have stayed in Bed and Breakfast or youth hostel accomodation of a far higher standard. The staff can't speak english very well (not their fault and we did try to speak spanish). The entertainment is a joke. The air conditioning doesn't work the hotel needs knocking down and re-building. A suitable suggestion as a replacement would be a multi storage car park. Due to it being boiling hot all week in the hotel we dreaded coming back to it. The air conditioning in the room was so loud it kept us awake all night. The food was over cooked, bland and was left out for hours and was the same day in day out. I can't understand anyone saying it was fantastic unless they had never known anything better. We have and believe me are not total snobs, we go camping on a regular basis (guess what we will be camping in future).
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I read many reviews on this site and others and read so many bad experiences i was dreading going to this hotel. My advice to anyone who reads this is judge this by your own experience. Well all those bad reviews i read could not have been more wrong. Our family totally loved our holiday and this hotel. It is very clean and tidy, staff and very friendly and helpful. The maid comes every day and tidys the room and makes the beds and you get fresh sheets every couple of days you can get fresh towels every day if needed. There is a fantastic choice of food in the restaurant. As for the entertainment there is a different show on every night and the staff are fantastic with the kids. My kids really loved the kids club. They say the people make the holiday in my case the entertainment team made my holiday and gave me so many memorable experiences. I can not compliment them enough and would definitely go back.
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Well we live over here so we just went for a weekend break. To me the hotel itself was average not really anything to write home about. but what is good about getting the all inclusive is the little card you get ...
This entitles you to eat and drink in any of that groups hotels so you have to be stuck to the one spot. We had a great time with outdoor roof spa etc etc we thoroughly enjoyed ourselves..
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We have just returned today from the Cristal Park hotel, the weather was great, the resort was great but the hotel wasn't so good, we went All Inclusive which we thought meant that we got everything but this is not the case, you have to pay for crisps, slush puppies etc, also you must like sausages as you get them for breakfast, lunch snacks and Dinner. Also the entertainment was a great disappointment, it is definately not for young couples. I also spoke to some families with young kiddies and they all commented that there was nothing for the kids to do.
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