We stayed from the 12-24 July and we found that the hotel was very nice but not big enough for the number of people. The bar staff and receptionist were very miserable and never smiled. The food was good except they did loads of meat and not a lot of other foods they also had nearly the same foods every night. The entertainment was very good and every 1 was always joining in except it was not very organized so they didn’t know what they were doing.

I stayed with 12 family members at this lawless, poor ran hotel for 5 days. It was impossible to find an available chair around the swimming pool since the guests got up at the crock of dawn to "reserve" their spot under the sun and they placed their towels around the pool while they ate breakfast at the hotel or went somewhere else. The food was bad and the rooms dirty. I will never recommend this hotel to any of my friends. It looked more like a 1/2 star hotel to me!

Stayed at hotel from 25 June to 2nd July. Entertainment was very poor and very un orgainise. The hotel cater for a lot of young footbal teams. So you get a lot of groups of spainish and italian lads. Which we experience spitting off the balcony. The night porter was not very helpful in trying stop the boys ever. The bar staff were very rude and a smile was almost non existant from them. We met a lot of british familys in the hotel whos views were pretty much the same. The only up side was the Beach boys club/bar round the corner. British pub with great entertainment.

Stayed at Hotel Esplai from 15th June to 22nd June. Hotel very clean and some of staff very friendly. However as regards the food they did not cater for young children and we had to eat out even though we were all inclusive. Entertainment was very poor. Mini disco for young children only lasted half an hour. Adult entertainment almost non existant except for one evening when we had Flamenco dancing. Although ice cream was free you had to pay for ice lollipops. Would not go back. Other British guests at the hotel also said the same.

Price wise I dont think we were ripped off. Generally a clean environment, but with many areas of improvement. Ranking in importance (highest to lowest) here is my feedback. The food was not only poor - but dangerous. The mish-mash selection did not even suit the continental guests. Pork was every night and all the cuts were fatty. By the time you got your food to your tale it was too cold to consume. I spoke to the under manager of the hotel, Sergio, who explained to me that he was aware there was a problem with he food and he was "looking for a long term soltion". I simply explained "Easy, cook the food properly and serve it hot". He said to me it was not as simple as that - I was shocked. I demnded a meeting with the owner, which was granted, and I explained the problems to him. The owners name id DAVID - remember that should you go there. Nothing really happened wih the foods condition for about 3 days when suddenly evening dinner was superb. I confronted Sergio to congratulate him on success to be informed that this nights food was special due to a Spanish Festival - thanks Sergio. Guess what breakfast was like - cold beans and boiled eggs, no bacon or other normal items. oads of cheese though! Ok, you may think I sound harsh but bacon did come out on the mornings where a new coachload would be eating breakfast. Holiday undercover eat your heart out!!! For the remainder of the week I was on dodgey food alert as by this time 3 out of a group of 9 had gone down with Esplai-belly. Several other groups I spoke with were experiencing the same problems - all different nationalities. The staff were in general very helpful, some of the bar staff though took the mickey a bit. Serving wrong drinks (we think out of spite) and some of e drinks were weak. DONT DRINK THE BAILEYS. Look out for the guy with a selleck tash in grey. He is well moody. The rooms are very basic, mine was very clean,but the last thing you want when struck down with a dodgey tummy is the cleaner bursting in. No signs to put out saying "no lean today thanks - do not disturb". Whilst I was there I was lucky enough to watch wildlife sliver out of the pool - a snail infact! The entertainment was poor for the kids, consisted of colouring in during the day, and three songs for them to dance to on an evening in the mini-disco. If you are going to visit this hotel I would recommend room only and you must have a knowledge of the area or be visiting calella for a reason.