Submission date: 2007-12-30 - Date of Stay: December 2007
Submitted by: Julie - From: United Kingdom
Type of Traveller: Mature Couple - Age Group: 51 - 60
Christmas in Barcelona
We have just returned from a six night stay at this hotel, and would like to advise a few things. We were allocated Room 108 - and were kept awake all night because the central heating boiler is situated directly below the room- cutting in and out every two minutes. We were moved to Room 308 the next day and could not hear the boiler. The washbasin had a large crack and chip in it and also the bath was chipped. On Christmas eve we attempted to find a restaurant for an evening meal, but were unaware that in Spain, Christmas is celebrated on that day and there were no restaurants which were not fully booked. We returned to the hotel, believing that we could have a meal in the dining room, only to be advised that the kitchens had closed at 9.00 pm. We asked for room service and the response was the same, no food available. The reception staff were not bothered that we had nothing to eat.
The breakfast buffet was O.K. but the standard of food served was disappointing. Some of the staff we...Read more
