Submission date: 2007-09-10 - Date of Stay: August 2007
Submitted by: Ana - From: United Kingdom
Type of Traveller: Young Couple - Age Group: 18 - 25
great hotel
I visited Aqua Montagut, Santa Susanna, in August 2007, with my boyfriend. We are both 20, and were seeking a relaxing but not boring holiday, which we definitely got from the Montagut. We arrived late at night, at the hotel, greeted by very pleasant and helpful 24hour reception staff, who despite not having the best English were very helpful and obliging. Our room overlooked the swimming pool, and had a reception/sitting room, with a sofa bed, tv (bbc world, cnn, and german mtv that usually had english shows on), some wardrobe space and a dressing table. There is a seperate bedroom (two single beds, which we were slightly disappointed with as had hoped we would have a double bed like the one in the photographs), a bedside table, and wardrobes. The bathroom had a bath with shower, toilet and washbasin, and was a good size. The bedding and towels were changed every day by the pleasant cleaners. The apartment is airconditioned well, and felt cool at all times (just make sure you sh...Read more
Submission date: 2007-08-31 - Date of Stay: August 2007
Submitted by: Amy - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: Under 18
Fab
The hotel was great and I had a fab holiday in Costa Brava. The food was amazing with lots of choice. Everywhere was clean and tidy. It was good value for the money.
Submission date: 2007-08-12 - Date of Stay: August 2007
Submitted by: jay - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: 18 - 25
good but can be better!!
I have recently stayed at this hotel with my partner and baby. The staff were friendly but their english was very poor. We also noticed some members of staff were making remarks in spanish about some of the british people. We found it outragous that we had to pay for our drinks with our meals and also to use the sumloungers in the hotel when it is supposed to be a 4 star hotel.
The evening entertainment was very unsuitable for children. The music was very loud and goes on till midnight. The was a show for kids where a girl was parading around on stage in a thong!
The cleaners did not change our bedsheets while we were staying there. We requested a cot for our baby which we never recieved. our electicity cut off and no one came up to fix it. It was only when we told the cleaner a few hours later, she fixed it.
The only good thing about this hotel was the buffet meals.
The weather was realy nice.......
Submission date: 2007-04-22 - Date of Stay: April 2007
Submitted by: Jack Brown - From: France
Type of Traveller: Mature Couple - Age Group: 60 +
Poor hotel
Originally reserved room at 3* Bella Playa. Due to road works unable to find entrance and difficulty in parking vehicle necessary to drag cases through mud.. Rooms were 2*.. Arranged to move to Montagut.. Nice rooms. Poor bar. The reception staff despite several late night complaints, were totally unable or unwilling to deal with the noisy adult rabble with there unruly children from Barcelona who persisted in making a lot of noise by the pool up to m/n each weekend Guests from adjacent 4* hotel balconies were also shouting objections to the noise. Food 2* No paella. extra chages for hotel safe and parking(security lights unlit).only 1 of 4 English T.V.chanels worked. Restaurant drinks prices exhorbitant. Reception staff were rude when discount requested due to problems and costs
