H10 Conquistador Hotel, Arona, Spain

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H10 Conquistador Hotel, Arona

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Rating

3.0/10
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Official Contact Details - H10 Conquistador Hotel

  • Address: Avda. Marítima - Arona - 38008 - Spain
  • Phone: 922753000
  • Email:
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 485
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"Stayed here with family and friends 2-16 Oct07 very disappointed with unfriendly staff in..."

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Reviews - H10 Conquistador Hotel

1 review (Showing 1 - 1)
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Rating:

3/10
4 star more like 2 star
Submitted by: Davidinverness in 10/27/07
  • Age Group:
  • From: United Kingdom
  • Traveller type: Family Traveller
Stayed here with family and friends 2-16 Oct07 very disappointed with unfriendly staff in reception, dining room and entertainers were not child friendly. This hotel is more suited for the over 60's who would be out at the crack of dawn getting their sunbeds & if you didn't join them in setting your alarm clocks you wouldn't get a sunbed on our last day Pedro the pool attendant was instructed to remove all towels on beds that were not occupied as the H10 members were not happy people were reserving them this caused big problems & Pedro was very abusive to myself & I tried to explain I don't speak Spanish which made him worse !!! he was accusing me of putting towels on beds that had nothing to do with me Oh Happy Holidays not !! think this will backfire on the H10 members although if they speak to Pedro I'm sure he'll put out their towels for them like he did for his Spanish guests double standards or what!! The food was awful and you could guess quite easily what was going to be on the menu a tip would be to label all food so you actually knew what you were eating. The service in the restaurant was shocking chef cooked meat, poultry and fish on the same grill a recipe for disaster especially with ALL the elderly in the hotel which would have to be 80% complained on many occasions to the Restaurant Manager regarding plates left on our table from soup through to pudding our table looked like feeding time at the zoo!! We had to shift room due to a dreadful smell from drains and bathrooms had black mould on ceilings % had no extraction fans.This hotel needs some redecoration and staff to attend courses on being friendly would not go back to this hotel and it is never a family hotel more like a SAGA hotel.
 
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