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It’s not an easy task to describe the HOTEL PRAG. The building in itself is a very nice example of 1930's modernism, but what's inside seems to be stuck and deeply asleep in the mid 1970's. It definitely seems that nobody did anything at all in the hotel after that period. 70's furniture in dark brown often accompanied by awfully tasteless pig-pink details and 70's wall decoration. No further refurbishment made thereafter. Small beds, especially short (strangely enough, considering the size of the tall Serbs!). Micro-bathrooms with awful orange colored WC. Very small singles and ridiculously small twins (not even a place to store 2 suitcases!). The only good thing anyway is the hotel location, halfway, uphill between train and bus station and city center; also to be appreciated the perfectly working A/C system, in a hot Belgrade June. The awful part comes, beside the decoration (acceptable only by 1970's enthusiasts -which I am not-) is the service. it varies from cold/indifferent/unfriendly (reception) to definitely hostile (bar-restaurant-breakfast room). Once had even to argue with a waitress to get a modest extra butter+jam. After my request, she looked astonished, then told me that I already had what I needed and that she had to discuss the matter with somebody else if I could get the extra butter+jam. I found this just ridiculous. Their service is stuck in a post-soviet mentality, with no point in making customer happy. Their rates are high for Serbia at €47 single and €77 twin. Pity, not a good experience. They would need a total change in decoration, and above all, mentality and behavior. Would not recommend unless for A/C and location. For the rest HOTEL PRAG is a bad choice. |
