Cosmos Hotel Moscow

, Moscow, Russia
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Cosmos Hotel Moscow

150, Prospect Mira - Moscow - 129366 - Russia Hotel Website | 095-234-1000
363 Traveller

Reviews - Cosmos Hotel Moscow

Historical Traveller Reviews of Cosmos Hotel Moscow

Good value

from IntHealthSol
In a country of extremes there is rarely a middle ground if you are looking for acceptable standards at a reasonable price. Cosmos is this. I stayed for 2 nights on business and enjoyed my stay
Positives : Excellent room, good range of facilities, efficient reception desk
Negatives : not good for transport or tourists - hotel is a long way out of Moscow, once inside the 'complex' you are a captive customer ie bar prices are high and the hotel controls it own taxis so expect 850Rbls as a min charge and 2400 to Domodedevo airport.
But overall it is ok.
Warning - very little english is spoken nor are there many English signs. Use the Metro at your peril and guess the number of stops hoping you are travelling in the right direction !

Pleasantly Surprised!

from Yoop
I stayed at the Cosmos as part of a tour in September 2006. I had read bad reviews of the hotel online before our trip and was not looking forward to staying at the Cosmos. This hotel was a pleasant surprise! My room was on the 23rd floor with a magnificent view of the area. It was clean and modern. Breakfast was included in the tour, and was very good...many selections to choose from. We also enjoyed lunch at a Chinese restaurant on the second floor of the hotel...pricey but excellent. The lobby was always busy, because the hotel is huge! The desk staff were accomodating and helpful. I didn't visit the casino or nightclub on the premises, and saw no evidence of prostitutes.

OK for Moscow

from CER
We stayed here for 11 days on business. The check in process was the worst I have ever seen in any of the 36 countries I have been to. Long lines and very, very slow. Little to no organization. Paying was worse. They didn't have an automated credit card machine and had to call the card company for every single person to see if you had the credit for the charge. It literally took almost 2 hours for our party of 13 to check in and pay.

They failed to stamp the paperwork you get from the airport for one member of our party. A simple mistake. But when we got hemmed up by the police at Red Square and called them, they wouldn't even talk to the cop to verify that we were staying there. Only the fact that we were a large group and refused to pay the $200 fine without forcing the cop to cause a major scene saved that person. The hotel's response later was "oops." Too bad.

The rooms are nice enough. I have stayed at other places in Moscow and for upper end tourists or business people it was fine.

The elevators were certainly like a box of chocolates. You never new if they would arrive, if the doors would close when they did arrive, if they would open later, if they would be 6 inches off the floor or 2 inches below the floor when they opened, or how long you would have to wait. Make sure your insurance is paid up first.

The breakfasts were pretty good. But they were never ready on time. They opened at 7 but usually didn't have all of the food out until close to 0730. If then.

The lunch and dinner menus were super expensive. But there are several stores nearby if you want to picnic it. You will save $3 for a bottle of water just by not getting it from the hotel.

There are many stores in the lobby to offset the slot machines. Their prices are higher than the Arbat but if you only want one or two things they are ok and can save you trouble of going down town.

There is a subway entrance on the same block if you do go out. Nice to have.

Oh, when we booked the rooms, they quoted us $130 a night. 5 days before we left they qouted us $200 a night. AND wanted us to pay in cash within 24 hours of getting there. We told them we would cancel the trip under those conditions. They let us pay with credit cards as mentioned above but the price was still $200 a night. Cheaper than some places in Moscow but not a bargain.

If you have to go to Moscow this hotel is ok. But I would never stay here just because. The Radison is MUCH nicer but also $70-$100 a night more and much further downtown.

Reasonable at best

from Janiedoesdallas
We stayed here after there'd been a mistake with our original booking for the much classier Metropol. We were told it was in the suburbs but to be fair, it was easy to reach by metro. The metro station is about 3 minutes walk but to get to it, you have to go under an underpass as the road it very big and busy. In this underpass, there's an aray of small shops selling everything from CDs and DVDs to make-up and nespapers. There are also a great number of stray dogs (Moscow has over 23,000 feral animals apparently) and beggars. Near the Metro entrance, there was always a number of people just hanging around, drinking beer from bottles and cans. This isn't the motel's fault of course, I just think that's Moscow. The key I suppose is to be sensible, don't have your wallet in your back pocket and don't flash your expensive camera about etc. This advice would be the same for suburbs of London or Paris.

The room was large enough although the beds were very narrow. They were clean and well maintained and the bathroom was fine too. There was a small fridge in the room which was good because you have to buy bottled water - the tap water in Russia should NOT be drunk.

The hotel has several restaurants but we felt that the standard was very low. Again, I don't think that it's the fault of the hotel, I just think that greasy stodgy food is the acceptible norm in Russia. The breakfast selection was extensive although a little odd for English tastes. The continental Europeans loved it as they have no problems with having cooked meats and salad for breakfast. I saw one gentleman putting frankfurters in his porridge. To be fair, this kind of food is offered in most continetal European hotels so again, I can't blame the hotel.

The staff were VERY surly, particularly the lady in the ticket office on the balcony level. DO NOT even attempt to go there unless you are fluent in Russian or she wont speak to you. We tried to buy train tickets from her, pointing at pictures in a book to illustrate our requirement and she just kept her head down and carried on reading her magazine. Unfortunately, this behaviour is VERY common in Russia, and Moscow in particular. Most of the reception staff speak some English and begrudgingly will help you if needed but it does feel very strained. We were on the 18th floor and had to show a card to security every time we got in the lift. This is reassuring but again, the staff are so surly you feel like you're being interrogated by some secret police agent.

On the whole, the hotel is not a bad place to base yourself. It's near to the metro and is reasonably priced, for Moscow at least. All the things we didn't like were common throughout our stay in Russia: miserable staff, no-one smiles at you, poor quality food etc. So posibly this was the fault of culture shock rather than anything else? If you lower your expectations a little, then you should be OK.

clean, big and very busy!

from Tuline
I work in the hotel industry and I have read all the comments about the Cosmos hotel before traveling to russia. I don't see why some people have only the intention to ruin such a good reputation that some hotels may have.
I have just returned from a 5 days trip to moscow at the Cosmos. The hotel is well known among all the russians. It is a nice hotel and the service is great. Although it is a huge hotel (1700 rooms), we didn't wait more than 10 minutes to check in. We went from paris with an organized tour (everything inclusive: ticket, hotel, guide, bus driver, etc..).
We stayed on the highest level (25th floor) with its own club lounge. The room is spacious and clean, and it includes what any hotel band name offers to its clients. We were just expecting the breakfast room to be less BUSY but breakfast is a lovely intercontinental spread with cheeses, meat, vegetables, fruits, pastries etc.
We weren't interested to visit the Spa nor the pool as we went out most of the day and night to discover the city!!
They have tremendous restaurants that we didn't try and a casino, hotel's employees are GUINESS and security is very very tight which is a must and the requirement of every client nowadays...
The hotel location is very convenient for the metro users, as the metro is two steps aways from the hotel!!
There is a strip-show club on the basement level, but I haven't seen any prostitute as it was mentioned in the other comments.
Overall I would say this is probably a good/very good hotel and I am extremely fussy! Perhaps not the most convenient if you are looking for a design, bohemian or «kitsch» hotel style. I think Cosmos hotel will only need to be renovate and to become more stylish :-)))))))

brilliant

from Dannister
After reading the reviews on this site I was terriifed of staying at the Cosmos. What a pleasant surprise I had. The room was nice and clean it had a new carpet and new taps and basin in the bathroom. Breakfast was fantastic with a huge selection in a nice restaurant. Location of hotel was great only 6 stops on the metro to the centre which is only 30p for a journey, and as reported else where the Soviet exhibition centre accross the road is breathtaking. Moscow is a superb place and if you take time to get around yourself in your freetime from your tour you will be well rewarded. I found Muscovites to be very helpful and friendly. One sour point was in a hotel bar. My wife ordered coffee which came without milk. She asked for some milk and was given 2 tiny drops in her coffee and was charged 70p when we got the bill.

Bad Location

from magnolia72
Our travel agent, Intourist, booked us here as I hear they are buying the hotel. HUGE MISTAKE. It is a complete and utter dump. It's also massive with all the ambience of an international airport. Tacky Neon lights everywhere. The lobby is mobbed by tourist crowds 24 hours a day and filled with slot machines. It is no where near the city center -- about 6 metro stops away. The location is depressing, unattractive and inconvenient. View of a large, ugly and noisy highway outside. The rooms are shabby and old (stained carpet and worn furniture) and most the elevators did not work (one we did catch was so frightening we got out and took the steps!). The hallways smell of cigarette smoke. The elevator lobby on our floor was a crumbling mess of construction. If you are investing in what will already be an expensive vacation, SPEND THE EXTRA MONEY ON A BETTER HOTEL. This was a huge downer and I wouldn't recommed it to anyone. Thousands of rooms - it's a complete tourist factory. Nothing close to the way it was depicted by our tourist agent and represented online.

Did we stay in the same hotel?

from Longship
Cosmos was OK. I stayed there for four days i July. This is why:
Low price. Remember that Moscow is the most expensive city in the world.
My room was clean.
Reception took care of all my troubles without any delay.
Lots of bars with friendly staff.
Prostitutes don´t bother me if they don´t bother me which they didn´t.
I missed the topless waitresses. Where was that?
Breakfast was great.
The only negative experience was the high price on food and beeer in the pub.

Another warning not to book this hotel

from Travelinggamie
Had to stay here as part of tour group. Hotel shows lack of maintenance since 1980. Restaurant on 25th floor not worth a visit - food so-so, prices high and lot's of smoke from the other guests. This is not a 4-star hotel, more like 1-star. The breakfast was okay with plenty to select from. Spend the extra money and stay as close to Red Square as you can.

Fraud and prostitutes

from JanOtto
On arrival, the hotel looks sort of impressive, being a massive lump of concrete. The lobby is also impressive, with close to one hundred slot machines. There the impressiveness stops.

I had to stand in queue for over 25 minutes for checking in.

I made one phone call lasting about 5 minutes from the hotel to a mobile phone in Moscow. This cost me 50 US dollars. Fifty US dollars for a 5 minute call! I consider this fraud. One telephone call shouldn't cost as much as many people earn in one or two weeks in this country.

In the late evenings, there are prostitutes in the lobby, openly soliciting their services to anyone passing by to the lift, one meter away from the security guard. "Do you want sexy massage, Sir?"

But then, the prostitues fit well in with the topless waitresses at the restaurant.

Top Local Tips for Moscow

Great City and Great People! Moscow is an amazing city and if you can, talk to the people they're very nice!

Metro the convenient way to visit Moscow Obtain two Metro Maps one in Russian and the other in English. When you get lost, point into the Russian map to a neatly dressed lady and she will guide you with sign language.

Metro the convenient way to visit Moscow Obtain two Metro Maps one in Russian and the other in English. When you get lost, point into the Russian map to a neatly dressed lady and she will guide you with sign language.

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Other names for Cosmos Hotel Moscow

  • hotel cosmos moscow
  • cosmos moscow
  • Address: 150, Prospect Mira - Moscow - 129366 - Russia
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