Hotel Atlantis Vilamoura

, Vilamoura, Portugal
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Hotel Atlantis Vilamoura

5 star

Rooms: 313

Vilamoura - Apartado 210 - - Vilamoura - 8125-903 - Portugal (+351) 289 381 600
3 Traveller

Reviews - Hotel Atlantis Vilamoura

1/10
Worst Hotel on Algarve
Submitted by: Lorraine in 16/10/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
This hotel is definately not Five Star, it obviously hasn't been rated again since it was built 20 years ago! It is dated, shabby, the food is disgusting and my children and a few guests had dickie tummies for a day or two after eating. We were half board but ate out a few times as we couldn't stomach eating there. The 'restaurants' were like school canteens and it was like feeding time at the zoo! The breakfasts consisted of eggs swimming in grease, hotdogs, chips and cold beans. The dinner was buffet style with invariably boiled potatoes still in the water they were boiled in and all the food at breakfast and dinner was kept in containers with water underneath to keep it hot, which it didn't!
Save your money and stay at the far superior 4* Dom Pedro Golf next door. At least you are served by waiters and the place isn't falling to bits. Only saving grace was indoor pool.
1/10
Do not stay at this hotel
Submitted by: Jennifer Townsend in 30/03/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Adventurer
This hotel is marketed as a luxury five star but is more like three star. I would not recommend staying at this hotel at all.
the decor is faded and reminds you of the 1970's as is the "gym" which consists of two cycling machines (none of which work) and a running machine that is quite frankly dangerous. The worst thing about this hotel is the food. The five star breakfast consists of fake orange juice, stale bread, eggs swimming in water, tinned chipolatas and tinned fruit. Thankfully we only had to endure the breakfast but we made the mistake of eating at the hotel restaurant one night. The food was worse than school dinners, with tinned spaghetti and a tomato sauce that was like soup for the vegetarians and for us meat eaters a fish pie that had a mysterious crunchy film on top and a hair for extra measure. More stale bread and tinned fruit...need i go on any further. For this delicious meal we were charged 48 euros. A complete rip off considering we had eaten fantastic three course meals with wine for the same price in the local restaurants.

We complained at the cost of this meal and offered to pay 20 euros for the plate of fruit and three stale bread rolls we could stomach. The attitude of the staff on reception was shocking for people who are suppossed to be trained in customer service. No apology was offered and instead we were accussed of trying to get a free meal! When we pointed out that others had complained to us about the food we were told "whatever".
5/10
Disappointed
Submitted by: Shirley in 05/12/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Retired
The hotel is much in need of refurbishment. Food very bland, lukewarm, boring. Hotel staff very good, but under extreme pressure through lack of numbers. Entertainment - amateur.
1 out of 1 reader found this review helpful
 

Top Local Tips for Vilamoura

If you do one trip.... go on a jeep trip, you'll see the real Algarve in all it's natural glory.

food Eat at the coloumbo restaurant

DINE IN STYLE MAKE SURE TOU TRY THE EXCELLENT FISH ON OFFER AT THE RESTURAUNTS

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Other names for Hotel Atlantis Vilamoura

  • vilamoura beach hotel
  • Address: Vilamoura - Apartado 210 - - Vilamoura - 8125-903 - Portugal
Travel Library Traveller Rating?
5.9/10

See All 3 reviews

"Worst Hotel on Algarve" - Lorraine

"Do not stay at this hotel" - Jennifer Townsend

"Disappointed" - Shirley

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