Sheraton Porto Hotel SPA

, Porto, Portugal
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Sheraton Porto Hotel SPA

Rooms: 266

Rua Tenente Valadim 146 -  - Porto - 4100-476 - Portugal Hotel Website | | 220404144
336 Traveller

Reviews - Sheraton Porto Hotel SPA

8/10
Great for relaxation
Submitted by: Janne Marie Nordmark in 29/08/05
  • Age Group: 18 - 25
  • From: Norway
  • Traveller type:
Fancy design! Booked spa-treatments, which was great; a little expensive maybe, and not all spa-staff fluent in English, but very friendly. Location is a little off; we took a cab to old city, but walked back; it was quite a long walk...!
Great hotel for relaxation, self-pampering and romantic "stay-in-the room" get-aways, but don't think I would stay there if going for a citybreak because of the location... Probably good for business travellers (or football-fans).
10/10
Flawless
Submitted by: Shantanu Nag-Chaudhury in 12/06/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
What a superb hotel, and what a great Spa! We went to the Spa for a weekend. The room was fabulous, especially with the glass walled daylight bath, which allows you to sit in the bath and have a great view of the city in absolute privacy. Room service was of excellent quality, as were the restaurants and juice bar (though the latter was a little pricey). Parking was very expensive at the hotel, and the hotel isn't really very close to anywhere you would want to go (unless you were a big Boavista fan - the stadium is opposite the hotel). You can use the Spa facilities for free if you have a treatment in the Spa, however, if you go back on any other occassion, they'll charge you €10, even for the pool or the sauna. Breakfast was excellent - the food doesnt lie around for long in the buffet as they keep replacing it often, and you can get just about anything your heart desires, from champagne and Beluga caviar, to full American (with no extra charge for any item). Just don't expect any knowledgeable answers from the concierge - we spent two hours looking for the restaurant the suggested - they weren't sure of the address but managed to ring an area on the map which we trapsed around for hours (unsuccessfully) and the following day they suggested a place for sightseeing - we got there to find it was a big shopping mall!

Historical Traveller Reviews of Sheraton Porto Hotel SPA

Great Hotel

from foodshooter
We stayed there for 4 nights in October '05. The staff were wonderful and friendly. The hotel itself is all glass and steel, with a great open lobby that leads directly to the bar. The room we had was fantatstic. Junior Suite, very modern with Plasma screen TV's, Glass wall bathroom etc, up on the 9th floor with a great view over Boavista's football ground.
We didn't want to eat in the hotel apart from breakfast, so had the front desk reccommend places. The best one was a great 'local' grill, just off Albaqurque? square, next to Barclay's bank. We ended up there twice in 4 days! Very cheap locally for food, drinks and importantly taxi's as the hotel is a little far out of the main center of Oporto. The hotel also arranged a private (mercedes) day trip to see the rock carvings that are close to the Spanish border, on the way back we stopped at a couple of vineyards in Douro Valley. We met some local farmers who were out celebrating the harvesting of the grapes and were invited to join them for some Vinho Verde-fantastic, you can't buy moments like that.
The hotel has fantastic ameneties, including a great spa, pool, health club, outside space, 3 Restaurants 1 of which is where my buffet breakfast was served. I would like to point out this was no ordinary Buffet. There was a vast choice of everything from local delicacies (Pastries, Custard Tars etc) to a truly huge range of fruits, meats, cheeses, bacon, eggs, cereals etc. The one and only thing to prevent this review from being 5 stars was because I had to send some bar snacks back to the Kitchen twice as the food was not heated or prepared as I would have expected from such a well known chain. Hopefully it was just a one off incident.
Overall I would definately stay in the Sheraton Porto again. The people were wonderful, welcoming and very keen to please.

Disappointed

from FrozenBaz
Having read earlier reviews I can only conclude that beauty is in the eye of the beholder. Modern architecture without question; comfort and service certainly not - a poor 4-star; how this hotel can possibly claim 5-star status is beyond me.

My wife and I stayed at the Sheraton for one night on Thursday 27 October, in a Club Floor room at EUR 183. On arrival, just after noon, I was advised that our room was not ready but would be after 10-15 minutes. After taking my passport details and confirming my credit card, we were invited to wait in the bar. I asked why we could not use the Club lounge, and we were given directions, with the promise to send somebody to advise us when the room was ready. The Club lounge was a disappointment; a meeting room furnished with modern armchairs, buffet table with the liquid remnants of breakfast, and a television. A sign at the door advised opening times for breakfast, and from 18.00-19.00 in the evening.

After waiting for about 40 minutes, we returned to reception. The Receptionist to whom I had spoken earlier was not present and another person answered my enquiry by advising the room would be ready in 10-15 minutes, and asked again for my passport and credit card. When I protested, she informed me that check-in was not until 14.00 and we would have to wait. I commented that nowhere on my reservation email was a check-in time stated, and that her colleague had already shown willingness to check us in. With rather poor grace another room suddenly became available.

Our room, on the 11th floor, was reasonably large. A hinged mirror and vanity table is set into the work-desk, but why do so many supposedly quality hotels find it impossible to accommodate a couple travelling on business? Is a separate dressing table out of the question? Furnishings were not to our taste - minimalist is the term, I believe. The glass bathroom was large but not a success. I suppose some may like to have a full sized window between the bath and bedroom, but at least the blind can be closed. The workmanship is not good - the shower floor discharges a steady trickle of water into the main bathroom area, and the sliding glass toilet door insists on opening by itself.

The Club lounge evening opening (until 20.00 according to reception, despite the sign saying 19.00) was poor. A few snacks, wine, port, soft drinks. Uncomfortably loud "modern" music, and no person in attendance. We stayed only for 15 minutes before going to the ground floor bar, almost empty and to our eyes very unwelcoming.

We didn't eat dinner in the restaurant, and retired early after a very long day. At about 21.30 we were awoken by persistent knocking at the door, despite having placed the "Do Not Disturb" sign. Housekeeping, delivering our overnight laundry, handed to them at 18.30 for delivery "between 06.00 and 07.00 the next morning"!

Breakfast room service was adequate and on time.

Would we stay again? Absolutely not!

5 star hotel!!

from Maryland
Absolutely fabulous hotel!!! I stayed there in August with my husband and 2 children. The hotel is very beautiful and not far from the downtown area. We loved the spa, the breakfast buffet, etc. Our rooms was beautiful... very new, very clean. The hotel staff was very friendly.

The only hotel worth staying in, in Porto

from A TripAdvisor Member
I regularly travel to Portugal on business, and whilst the factory I see is 2 hours from Porto, I always ensure that I get at least 1 night in the Sheraton. This hotel makes the whole nightmare of business travel, and being away from my family, manageable.

The hotel itself is very new, and it seems that no expense is spared. The rooms are beautiful, the bathrooms are a work of art, the pool and jacuzzi (oh....the jacuzzi - it's worth staying here just for that) are exceptional and the general ambiance is fantastic.

The food in the restaurant, whilst slightly expensive is nevertheless worth the money. And ther service throughout the whole hotel is second to none that I've ever stayed at.

If you need a hotel in Porto, for business or pleasure (I would be just as happy to bring my family here on holiday), don't look any further. THIS IS THE ONLY HOTEL YOU NEED CONSIDER IN PORTO!

Superb.

from A TripAdvisor Member
We stayed at this fantastic hotel for 6 nights in total. The stay had been broken up with some travelling in between. We were very impressed with this hotel and it is the trendiest hotel that we have ever stayed in.

There are state of the art glass lifts, fantastic bathrooms with electronic in built blinds so that the bathroom and bedroom were visable and a fantasic sound system throughout the rooms. We got an excellent deal for this hotel for just £70 per night. Ask about the referred guest scheme as they will give you special deals, rates and privelages.

The New Yorker bar was a cool place to hang out with a lot of professional workers and football players passing through. However it wasn't pretentious in any way. I enjoyed a beer in a champagne flute which was an added touch to compliment the especially good draft Super Bock beer! The nibbles were excellent and the staff were full of good information especially Oscar.

The spa without a doubt is that of a five star hotel. I have never seen a jacuzzi like this one and the gym was well equiped.

Just a couple of minutes up the road you have the metro which was put in as a result of the Euro 2004. The end of the line takes you to Porto stadium and a large shopping centre. Perfect for the women who love to shop (shops open until 12 midnight) and ideal for the men to catch a glimpse of a game at this fantastic stadium! (There is also a stop at the casa de musica where you can see a show).

A fantastic place to switch off for a long weekend or mid week break...see for yourself, go check it out.

Fantastic! One of the best hotels ever!

from Love2TravelDWorld
The Sheraton Porto is a new hotel...and it shows! The rooms are fantastic, the lobby is even better. One side of the hotel is all glass which allows in a lot of light and makes the hotel seem even cooler. We stayed here in June, and paid less than 100 Euros a night. For that price I must say it's probably the best value hotel we've ever stayed at.
The location is not very central, but you can still walk to all the sites in the center of town. Taxis are cheap anyway in Porto so this wasn't a big concern. The only downside is that there is a charge for the indoor swimming pool and spa which could be an issue if you're there for a while. We were only in Porto for a weekend so had no time to use these facilities anyway. The buffet breakfast is awesome, and great value for money. The hotel felt more like a W than a Sheraton. Very trendy.

The Sheraton is Gorgeous!

from tsaunders
What a fantastic time my husband and I had at the Sheraton Porto! From the front the hotel looks classy, and it gets even better inside!
We were welcomed by friendly and attentive staff and offered a glass of port on the house. When I cheekily asked for a free room upgrade this was done without hesitation, and it really was a stunning room. The bathroom had glass walls with adjustable blinds - you could watch TV whilst in the bath!
The breakfast buffet was the best I have ever seen - champagne, caviar, smoked salmon, pastries, fruit, etc etc. We ate until we burst!
We did not have chance to eat lunch or dinner in the restaurant, but the menus did look very inviting.
One minor quibble for us was not being able to get served in the piano bar. On 2 separate occasions we waited for over 15 mins for table service, tried to get served at the bar but were told someone would be over for our order, waited further and eventually gave up. Shame, because the had a good range of ports and madieras!
We never got round to using the spa, but it looked fantastic and I would need to spend at least half a day in there - maybe next time.
There are several buses which go into town from outside the hotel, or you can change buses at Boavista, 10 mins up the road, for better choice. The new metro has a station 10 mins walk up Rua Tenente Valadim (called Francos), which runs to the town centre and main Campanha railway station every 5-10 mins.

A 6x star hotel masquerading as a 5x

from sBornToRun
We stayed here in May 2005. The hotel is excellent, and available at very good prices. We paid around 80 euros for a doble room, with an exceptional breakfast included - worth 15 euros each of anybody's money. We were in a room with all the usual amenities, but my wife was especially impressed with the size of the main room and the bathroom. There is a - charged for - indoor swimming pool and spa. The only downside to the hotel was the lack of any sort of a view.
The hotel is out of the centre, but a taxi to the centre should cost about 5 euros, or there is a metro stop very close by.
Having stayed in a number of 5x hotels this is one of the best, and great value for money. We'll be back in the near future!

we...

from travelalot2
spent a long weekend there and truly enjoyed it. Stayed at club floor junior suite with balcony and excellent city view. Hotel staff very attentive. Modern hotel with great design. The best thing was the spa! Having free access as club floor guests we visited it every day at least for a while. Wonderful aromas around, asia influenced music and the extremely comfortable loungers by the pool get you really in a relaxing mood (until the children come and start jumping around, though not allowed nobody cares about the restrictions). If in Porto do stay there!

Excellent hotel

from welltravelled
Just returned from Porto last week. Four nights at the Sheraton. Have to agree with most written in the previous reviews. Spotless, good sized rooms, great bathrooms etc. Equally, why do they charge 10 euros for the pool etc? I understand the charges for any treatment but....?
Breakfasts were impressive. Continental, traditional english, smoked salmon and good quality.
We only ate in the restaurant on one evening and unfortunately it was the only sour note of our stay. Food arrived that we did not order, we did not get what we ordered and the overall quality was not up to standard.
Do use the buses to get around, either into town or the beach.
Overall, an excellent location for our stay.

Top Local Tips for Porto

take the tram The tram is a great way to get round the city - from the airport and then down into the old town. It's fast, frequent, clean and modern.

Port Cellars Absolutely visit the port cellars and join a tour, Any one would probably do, we visited Ramos Pinto and Taylor's

Porto Metro A very inexpensive way to get to all the attractions - buy a day pass and enjoy

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Other names for Sheraton Porto Hotel SPA

  • sheraton porto hotel
  • sheraton porto
  • porto sheraton
  • Address: Rua Tenente Valadim 146 -  - Porto - 4100-476 - Portugal
Travel Library Traveller Rating?
9.0/10

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"Great for relaxation" - Janne Marie Nordmark

"Flawless" - Shantanu Nag-Chaudhury

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