We were booked pre-paid into this hotel for 5 nights and left after 2. This hotel claims to be a 4 star but I would rate it no more than 2. There is no restaurant despite claims in it's brochure and several websites. It only has a room for breakfast. There was no tea/coffee facilities in rooms. The in-room info said tea and coffee available free 24 hours a day from reception. However I requested a tea at 3pm and was told I could not have on until 5pm and they attempted to charge me 1.50 euros for it! There were no keys available for the safe! (surely you should only claim to have a safe if it actually locks!!?) Staff were surly and unhelpful despite the brochure claiming "friendly staff". Location was OK-ish but a bit of an uphill walk from tourist attractions through some rather dirty graffitied areas (obviously the hotel cannot really have an impact on this but it did affect our enjoyment of the holiday.) Rooms were ok a bit bleak and non descript but we just couldn't cope with......
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