Reids Palace Hotel, Funchal
Reviews - Reids Palace Hotel
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
Read 278 additional reviews of Reids Palace Hotel at TripAdvisor.
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Historical Traveller Reviews of Reids Palace Hotel
High Cllass Old World Charmfrom Maldoc
Weather was cool and windy with rain for the whole of one day. Service was impecable but a little stuffy. Food was excellent with free soft drinks from mini bar but no tea/coffee making facility. Large public rooms, three dining areas, only one of which demanded a jacket and tie.
Two heated outdoor pools but none indoors. Excellent new spa and gym.
The Empire Strikes Backfrom Locationman
Reids charm is a combination of its magnificent surroundings and its ability to make you feel as though you are the only guests in the Hotel. Privacy, good manners, understated luxury and sophistication make it stand truly apart. In a funny way you have to fit into Reids and it will in turn make ever effort to fit you.
If you want to go for snob value to demonstrate you can afford it or are an attention seeker, then do not bother as you will not enjoy it, you will make a fool of yourself and there are many other choices open to you. I would recommend it for infants but otherwise Children who cannot behave very well are an absolute no no.
Cuisine, service standards and cleanliness are first class and metronomic in efficiency. Staff take a pride in what they do. The Gardens are magnificent - take a stroll at night to see them in a totally different perspective - wonderful for photography.
The refurbishment has gone well and The Spa state of the art- if you really wantv to use the web it is there - but why are you at Reids if this is what you need? Think carefully about this before you go. If you want to catch up with yourself, relax and slow down then you will find no better place to indulge. But keep it to yourself !
Great Hotel - Rooms not large - overpricedfrom semsemsemsem
Our room at the Reids was a premium room. It was newly refurbished with a beautiful view of Madeira. However it was not all that large and the bathroom only included one sink, not 2 like at the Cliffs Bay.
The hotel has 3 pools; none indoors. Two are located above the sea; one is heated with normal water and the other had salt water but I believe it was not heated.
The other pool is small and is a rock pool by the sea. The terraces located by the ocean are unique. You take an elevator down to the ocean facilities. The ocean water is cold but after a while you get used to it and it is a great experience.
The French and Italian outdoor restaurants were great. The staff at the hotel were also great. Many people say that the hotel is snobbish but we disagree.
The continental breakfasts were not impressive. The bread and toast was not very good but the croissants were good.
It's worth staying here once but we enjoyed the Cliffs Bay just as much and we were more comfortable there due to a larger room and bathroom. We also visited the new Royal Savoy which to us seemed wonderful.
Grand Dame Hotel Still Very Much Alive and Kickingfrom ivanciment
A nice breakfrom Identity1
The hotel is old fashioned and is split into different levels and you have to use different lifts on different floors to get to certain parts of the building, this takes a while to get used to as it is confusing to begin with. If you were sitting by the pool and realised that you had left something in your ninth floor room it would take 15 minutes for you to go back and return to the pool so we did find this a bit of a pain.
Garden rooms are closer to the pool and have been refurbished but all rooms are well maintained as is the hotel in general (although old fashioned) and the grounds are fantastic with displays of all various types of plants and flowers which are all labelled.
We were surprised by how many families with young children were staying at the hotel, as we had imagined it would be more older people, maybe this was just the time of year we stayed there? We were disappointed really as we had expected the pool area to be nice and peaceful with older people wanting to relax, but instead we found badly behaved children running wild and we had to keep moving which was annoying.
On our first evening we dined in the ‘Dining Room’ restaurant. The dress code was jacket and tie for men which was acceptable as we knew the rule but when my husband (who felt more comfortable eating without his jacket on) attempted to remove it, one of the waiters rushed over and told him that he could not take his jacket off !
The strange thing is that another guest wore his suit along with what appeared to be trainers in the same restaurant.
The dress rule for afternoon tea is long trousers and shoes – again if you are sitting by the pool and wish to have afternoon tea you have to walk all the way back to your ninth floor room, get changed for afternoon tea and then go back again – it was too much trouble for us so we didn’t bother and just ordered drinks to our room.
Many of the staff must have been trained at some sort of military camp as everything seemed to be done military style !
The pool attendants were extremely helpful and would always rush over to help and find you a sunbed and towels.
We were sitting by the pool one day and a family walked along past the pool with their dog and then sat on the grass nearby. They were moved on to another part of the bathing area but I can’t understand how the rules can be so strict on certain things and then not on others. Who wants their children to run in dog mess on their way to the pool?
The drinks from the pool restaurant were out of date several days running – I don’t recommend having an orange tango as I’m sure you’ll find the date ran out in June !!
Husband was violently sick after a meal at the Brisa do Mar restaurant, not sure what caused it but unfortunately it put us off dining there again.
Our favourite restaurant was the Villa Cipriani, we ate there three times during our stay and the food was lovely, and staff were friendly and welcoming.
One thing to note - don’t book a hire car through reception, use your tour operator. We made the mistake of booking through reception and we didn’t realise until we noticed our tour operators quoted price, which was nearly half as much as the company the hotel use.
Overall our stay was enjoyable and if we visited Madeira again we probably would stay at Reids Palace.
s Palacefrom RJWASHINTON
T BELIEVE THE HYPE !from TravelBugLondon
First, the hotel touts itself as some charming palace of a bygone era - a charming excuse for its rickety rooms with modest facelifts. For the amount they charge, they should know that in this day and age - if one has to stand in the bath and pull a smelly shower curtain across to take a shower, then you are NOT in a five star hotel. They should visit the George V in Paris or the Oberoi hotels in Rajasthan for a tutorial in elegance.
Second, the place has all the ambience of "an old age home". We have nothing against old people and I was not looking for all night raves (actually in bed by 11pm). But imagine spending a week with miserable, unsmiling old people all around you. A couple we met by the poolside commented exactly the same. For some strange reason, the old people here were pretentious and seemed compelled to act like snobs (like they were all contestants in some kind of old folks "pretend to be wealthy contest !"). Couldn't understand this one.
Plus all the useless guys (playing concierge) in the booth by the door are clueless and should be fired.
I can go on... but to cut a long story short, this hotel's claim to fame is that Churchill stayed here once. Well, not a lot has changed since his last visit (the bathrooms for sure !). Give this hotel a miss.... you will like this hotel if you don't know any better. Your money for sure can buy far better luxury and ambience than this hole !
If you have to visit, wait till you are over 70 and until after you have had your first attack of delusions of grandeur ! You will then for sure enjoy this hotel but you may pass away from sheer boredom.
s Palacefrom cutibaguti
Not quite what I had expectedfrom fairyjay
Reids is a beautiful building, and has just been refurbished. Public areas and facilities were very good, as was the food.
My only grouch is about the bedrooms, which I had been told were part of the refurbishment, but this was clearly not the case. My room was extremely small, there was literally a 300mm gap between the side of the bed and the dressing table, and I had to move the one soft chair to open the wardrobe door, to see in the full length mirror. It was not awful, but it was not the 'something special' I had expected. We had booked single rooms, so whether that had any bearing, I don't know.
The staff were very good on the whole, helpful and friendly.
Service was superb, with experienced and friendly waiters who were excellent at pairing Portuguese wine with our meals. The food was phenomenal, especially the afternoon tea, which is not to be missed!
We took advantage of the landrover safari and got to see parts of the island we never would have seen. Excellent, memorable stay - we can't wait to return!
Top Local Tips for Funchal
watch out for lost luggage TAP from Lisbon has a habit of losing luggage. Not a rare thing either. Take stuff withyou in case your bags don't arrive with you. We got ours at 3:30AM the same night, while we got in at 2PM...so it was very upsetting.
Eat in the old town of Funchal There are some great local restaurants in the old town of Funchal that are worth trying.
Taking a Ride Everyone should experience the thrill of the basket ride from down the slopes of hills to Funchall. This is unforgettable. Also a walk along the Laverdas is something that repays the effort involved.
Other names for Reids Palace Hotel
- reids palace hotel funchal
- reids palace hotel
- reids palace funchal
- Address: 139 Estrada Monumental - Funchal - 9000 098 - Portugal
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